How do I group respondents into categories in my specific case?

I have multiple Likert Matrix Table questions that each have 5 different answer options and multiple statements. I want to classify each respondent into one of two categories (“complaints” and “no complaints”) based on their answers to these questions so that I can later see the percentage of respondents that have been classified into the “complaints” category for each question (not each statement!). I want to classify a respondent into the “complaints” category if they choose any of three answer options for these questions on at least one statement within each matrix table question and classify them into the “no complaints” category if they do not choose any of these three answer options on any of the statements in the question. I want to do that for each of my matrix table questions so that for each question, respondents are grouped into one category. I have no clue how do to that, could someone help me out?