Hi EveryoneHope you’re well.I would like to capture NPS Group the same as I can for NPS Number with Piping via a simple workflow trigger.This will be saved into a respondents profile in XM directory. I believe this needs to be done via Survey Flow Branching…"IsPromoter","IsPassive", and "IsDetractor" to save the NPS Groups to an Embedded Data field.But I am struggling setting this up and have got into a mess a few times.If anyone could help with a screen shot that would be ace!Thanks :)

So with these new embedded data fields in a contact could I build out a new NPS dashboard widget as I would have both Group and Score? Or is this not possible and could only build this from a NPS question?Yes, you certainly could! Those fields are automatically brought in as metrics in the Dashboard with the NPS question (see screenshot).However, if you did not use the NPS question, you could still bring in the Embedded Data field you created as a metric in the Dashboard! Then, you can create something such as a Table widget that shows the NPS for each respondent along with their NPS Group! Does this help clarify?

NPS Group (Reporting) | Experience Community

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