When I view my Recorded Responses, it says 0 (43). The number in parentheses is grey. Also, when I hover on (43), it shows this message: "Recently added responses are being processed for speedier viewing." What does this mean and how long does it take before the recorded responses appear in my account? Thanks!
Question
Recorded responses not visible
+30In my experience the time will vary, but it usually shouldn't be more than a few minutes. I have had a few times where the processing became stuck and I had to contact Qualtrics Support. If they are still not processed then you should contact Qualtrics Support.
+6Sometimes you can also get your data to reindex by adding an embedded data field in the survey flow, saving it, publishing the survey and then going back to "Data & Analysis". (You can always go back and remove the embedded data field and republish).
This is happening to me right now. It has not moved from "Your responses are being re-indexed for speedier viewing and will appear shortly... 0%" for many hours. Yet, other surveys I have that are live are fine. So strange.
+20pixie74 Hm, this sounds like it may not be intended functionality. If you haven't already, I'd recommend reaching out to our Support team, as they are best equipped to handle an issue like this 😁
+20This shouldn’t be a long waiting time.
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