I've deactivated my intercept, but impressions are still incrementing | XM Community
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I've deactivated my intercept, but impressions are still incrementing


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I've deactivated my intercept, but impressions are still incrementing. Does anyone know why this might be?

3 replies

Pat
Level 2 ●●
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  • Level 2 ●●
  • 44 replies
  • February 1, 2019
Have you published the amendments?

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  • Level 5 ●●●●●
  • 543 replies
  • February 5, 2019
I agree with @Pat, perhaps your deactivation wasn't "published". Also, are you testing anything with live container code rather than the tester code? That would cause impressions to keep going up.

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  • Author
  • 5 replies
  • February 5, 2019
Thanks @pat and @kate! You might be on to something. I didn't realize that I had to deactivate the survey AND publish that it's inactive. I just published the inactive survey so I'll see if the impressions drop to 0. Seems pretty counterintuitive!

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