Hiding "Powered by Qualtrics" | XM Community
Skip to main content
Solved

Hiding "Powered by Qualtrics"


Is there a way to hide the "Powered by Qualtrics" element at the bottom right of the page? I've tried a bunch of different combinations of custom CSS and nothing seems to be able to override the !important modifier for that element.

Best answer by Anonymous

Hey everyone - we wanted to address this conversation and add Qualtrics' perspective. It is Qualtrics policy to include this logo on every survey to allow respondents to identify us and the tool that is being used to collect their responses. It is preferred that this is *not* removed from any surveys through custom coding solutions such as the ones outlined on this thread.
View original

20 replies

TomG
Level 8 ●●●●●●●●
Forum|alt.badge.img+27
  • Level 8 ●●●●●●●●
  • 5923 replies
  • March 12, 2018
Look here.

I have tried this javascript code on the header and footer. It's also not working. If somebody can tell me why I would strongly appreciate. Thanks, Cristina

TomG
Level 8 ●●●●●●●●
Forum|alt.badge.img+27
  • Level 8 ●●●●●●●●
  • 5923 replies
  • March 15, 2018
@cristina_alonso - Why not use the script that I provided a link to?

  • 4 replies
  • March 16, 2018
I'm working on the same thing. I tried the JavaScript from @TomG and couldn't get it to work either. Can you step us through where to place the JavaScript? As a nubie maybe I'm placing it wrong in the footer.

TomG
Level 8 ●●●●●●●●
Forum|alt.badge.img+27
  • Level 8 ●●●●●●●●
  • 5923 replies
  • March 16, 2018
Ahh, now I know what the problem is...timing. Either set Page Transition to None or change addOnload to addOnReady. I always turn off page transition when using JavaScript because it can cause issues like this, so I tend to forget that other people don't.

Florian_Rasp
QPN Level 2 ●●
Forum|alt.badge.img+11
  • QPN Level 2 ●●
  • 11 replies
  • March 19, 2018
Hi TomG, thanks for your code - I tried and it removes the "powered by Qualtrics" element - but only on the first question page. it appears again from second page onwards. Seems the Javascript code runs on load - but on second question page the page is not loaded again - only the changing elements in an iframe, so "powered by Qualtrics" appears again. Did anyone know a solution for that? Thanks, Florian

Florian_Rasp
QPN Level 2 ●●
Forum|alt.badge.img+11
  • QPN Level 2 ●●
  • 11 replies
  • March 19, 2018
TomG - sorry, haven't seen your comment above- "addOnReady" do the Job! :-) Thanks for that!

Hi all, I will be trying your suggestions. My problem is also that I amm using research suite to build the survey and site intercept to show it. Qualtrics support team tells me some javascript code is not compatible with Site Intercept. Can you give me any advice here? Thanks.

Michael_Campbell_RedPepper
QPN Level 3 ●●●
Forum|alt.badge.img+3
Is this in breach of the Terms of Service? Not to be a downer, but I want to make sure this is an okay thing to do.

  • 0 replies
  • Answer
  • March 22, 2018
Hey everyone - we wanted to address this conversation and add Qualtrics' perspective. It is Qualtrics policy to include this logo on every survey to allow respondents to identify us and the tool that is being used to collect their responses. It is preferred that this is *not* removed from any surveys through custom coding solutions such as the ones outlined on this thread.

Joan
Level 1 ●
Forum|alt.badge.img+5
  • Level 1 ●
  • 3 replies
  • October 22, 2018
I have a one question survey with a lot of blank space between the button and "powered by Qualtrics". How can I delete the unnecessary blank space?

  • 1 reply
  • March 19, 2019
I think most people are fine with the text "Powered by Qualtrics", but not with it being a link. People sometimes click it accidentally and can't find their way back to the survey. When I used Qualtrics with participants at my university, maybe 2 or 3 out of 100 clicked on it accidentally and asked me for help returning to the survey.

TomG
Level 8 ●●●●●●●●
Forum|alt.badge.img+27
  • Level 8 ●●●●●●●●
  • 5923 replies
  • March 19, 2019
> @Tom said: > I think most people are fine with the text "Powered by Qualtrics", but not with it being a link. People sometimes click it accidentally and can't find their way back to the survey. When I used Qualtrics with participants at my university, maybe 2 or 3 out of 100 clicked on it accidentally and asked me for help returning to the survey. You can turn off the link: ``` Qualtrics.SurveyEngine.addOnReady(function() { jQuery("#Plug a").attr("href", "javascript:void(0)"); }); ```

With Prevent ballot box stuffing is selected, if i try take survey again, the error message will visible that survey is already taken with the powered by qualtrics, @TomG how to remove it

Forum|alt.badge.img+1
  • 1 reply
  • September 2, 2020

Hi all - I'm having the same issue with the 'Powered by Qualtrics' when progressing to the second page, even with the 'OnReady' solution. Is there any other solution? (Unfortunately, I can't access github on my work computer so can't see the solution by TomG). I'm also open to moving the text (e.g. shifting it up or down slightly). The problem is that it's over the top of some other content in my footer.
Thanks,
Erica


Forum|alt.badge.img+1
  • 4 replies
  • October 15, 2020

TylerK's response on behalf of Qualtrics is unacceptable. Given how much Qualtrics costs, it's absurd that we can't remove your advertising plug from our surveys. I submitted a Product Idea to this effect, but requiring this and recommending against a workaround is just shady, IMO.


Forum|alt.badge.img+1
  • 3 replies
  • September 22, 2021

https://community.qualtrics.com/XMcommunity/discussion/comment/29838#Comment_29838FWIW I found that adding the code into the header in Theme was unreliable.
Adding it directly into the Look & Feel>General>Header seems to be better.
I find automatically adding this exit link to allow users get lost during surveys we pay to collect is really cheeky. At the very least it should be configurable by the survey owner.
If it had anything to do with Privacy or User Security then it would link to the relevant policies.
I think the fact that the element is called #Plug gives a big clue :)


Forum|alt.badge.img+3
  • 4 replies
  • August 11, 2022

I think hiding "Powered by Qualtrics" with custom CSS is better and more reliable.
Javascript always runs after the DOM is loaded, thus the element is displayed and then removed if the script function is called.
If you add custom CSS, the CSS is included in the DOM and parsed before the "Powered by Qualtrics" element, thus the rules from the custom CSS will be applied at the time of rendering.
The element has very strong inline style rule style="display: block !important;". This rule cannot be overridden from the custom CSS. But there are other CSS rules we could use to our advantage.
I came up with the following custom CSS rule:
/* hide Qualtrics logo */
body .Skin #Plug a{
   height: 0 !important;
   padding: 0 !important;
   overflow: hidden !important;
}
/* end of hide Qualtrics logo */
Just copy the above code to your Theme's or Survey's Style setting -> Custom CSS.
What this rule does, is that it reduces the height of the "Powered by Qualtrics" element to 0 pixels and does not allow it's contents to overflow.


Forum|alt.badge.img

Im a new user here
I had come across to some survey i didn't get any rewards
What can i do
And i need more survey opportunity in my mail i didn't know how to get survey
You can message me on my whatapp only
+(347)2290030
Thanks


MSobotta
Level 4 ●●●●
Forum|alt.badge.img+25
  • Level 4 ●●●●
  • 187 replies
  • January 15, 2025
tbenko wrote:

I think hiding "Powered by Qualtrics" with custom CSS is better and more reliable.
Javascript always runs after the DOM is loaded, thus the element is displayed and then removed if the script function is called.
If you add custom CSS, the CSS is included in the DOM and parsed before the "Powered by Qualtrics" element, thus the rules from the custom CSS will be applied at the time of rendering.
The element has very strong inline style rule style="display: block !important;". This rule cannot be overridden from the custom CSS. But there are other CSS rules we could use to our advantage.
I came up with the following custom CSS rule:
/* hide Qualtrics logo */
body .Skin #Plug a{
   height: 0 !important;
   padding: 0 !important;
   overflow: hidden !important;
}
/* end of hide Qualtrics logo */
Just copy the above code to your Theme's or Survey's Style setting -> Custom CSS.
What this rule does, is that it reduces the height of the "Powered by Qualtrics" element to 0 pixels and does not allow it's contents to overflow.

This also works and is shorter:

.plug-container {display:none; !important} /* Hides the Qualtrics Plug */