Is there a way to resend a survey invitation in a different language? | XM Community
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Is there a way to resend a survey invitation in a different language?


Assuming the desired translation already exists, is there a way to update the "Language" attribute in order to send the invitation again in the desired language?

Best answer by MohammedAli_Rajapkar

Hi @Chris_M Please have the "Language" embedded data or field in the contact list as shown in the below documentation: https://www.qualtrics.com/support/survey-platform/survey-module/survey-tools/translate-survey/#SpecifyingTheParticipantLanguage And in order to send the invitation in the desired language, you will have to create a message "Invite Email" in Message Library in the desired language and pull that message in the "Email invite". Here is the documentation on this: https://www.qualtrics.com/support/survey-platform/account-library/message-library/#TranslatingMessages You can try sending the email to yourself by selecting the contact list which has only one contact which is yours.
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5 replies

Akdashboard
Level 4 ●●●●
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  • Level 4 ●●●●
  • 488 replies
  • May 9, 2018
@Chris_M - The language that displays is based on the indicated language of the recipient, with a default to English. So if you want the person to receive the survey and email invite in a different language you need to change their language code. See here for the code values: https://www.qualtrics.com/support/survey-platform/survey-module/survey-tools/translate-survey/

  • Author
  • 4 replies
  • May 9, 2018
Thanks Akdashboard. I am familiar with language codes. What I am trying to discover is how to RESEND an invitation WITHOUT uploading the mailing a second time. I don't see anywhere in the distribution process where I can set the "Language" attribute that is mapped when the contacts are uploaded to the mailing list.

MohammedAli_Rajapkar
QPN Level 5 ●●●●●
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Hi @Chris_M Please have the "Language" embedded data or field in the contact list as shown in the below documentation: https://www.qualtrics.com/support/survey-platform/survey-module/survey-tools/translate-survey/#SpecifyingTheParticipantLanguage And in order to send the invitation in the desired language, you will have to create a message "Invite Email" in Message Library in the desired language and pull that message in the "Email invite". Here is the documentation on this: https://www.qualtrics.com/support/survey-platform/account-library/message-library/#TranslatingMessages You can try sending the email to yourself by selecting the contact list which has only one contact which is yours.

Karvida
Level 1 ●
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  • Level 1 ●
  • 43 replies
  • July 13, 2020

We have the same question. Was there ever an answer to question above?


MaiaH
Qualtrics Employee
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  • Qualtrics Employee
  • 89 replies
  • July 13, 2020

Karvida it appears there's and accepted answer above, but if you have additional question, please consider posting your question as a new thread!


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