Delete file upload after it's been uploaded? | XM Community
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Michael_Cooksey
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1 month ago
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Delete file upload after it's been uploaded?

  • September 18, 2018
  • 8 replies
  • 610 views
R
Level 1 ●
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A customer asks if users can delete the files they uploaded before submitting the form. This might be a case where they uploaded the wrong files or changed their minds about sharing. I don't think this is an option, but thought I'd ask anyway.

Best answer by PeeyushBansal

You can send that respondent a retake link or retake as new response. When you click on arrow on right in data analysis for that user you will get link there.
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    8 replies

    PeeyushBansal
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    • PeeyushBansal
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    • Answer
    • September 18, 2018
    You can send that respondent a retake link or retake as new response. When you click on arrow on right in data analysis for that user you will get link there.
    Best Regards, Peeyush
    R
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    • R
      red5
    R
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    • red5
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    • 24 replies
    • September 18, 2018
    @bansalpeeyush29 Thank you.
    PeeyushBansal
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    • PeeyushBansal
      PeeyushBansal
    J
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    How do you delete an uploaded file when using the retake link? I need to delete the original upload, and replace it with another uploaded file. Thx.
    J
    • jninness
    • 1 reply
    • November 6, 2019
    Can you change a file in the file upload question once a respondent has already uploaded a file. Then they discover they uploaded the wrong file.
    S
    • SabinnaC
    • 6 replies
    • May 19, 2020

    Hello, I also have the same question: is there a way for the respondent to replace already uploaded file while taking the survey? It seems a bit of a round about to ask them to go ahead submitting the survey and to retake just to swap out the file, while knowing they uploaded the wrong file, especially in the case of the wrong file is confidential/personal.
    Thank you!

    Sabinna

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    QPN Level 1 ●
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    • Psarma
    • QPN Level 1 ●
    • 45 replies
    • July 21, 2020

    There is no option to delete/remove a file from File Upload question in Qualtrics from the respondent side. This is a basic requirement and i dont know why it is missing in Qualtrics.
    Is there is javascript code that can be used?


    J
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      juliemc
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    • juliemc
    • 1 reply
    • August 26, 2023

    It is unconscionable that this feature doesn’t exist and we are still talking about it years later.

    Nam Nguyen
    1 person likes this
    • Nam Nguyen
      Nam Nguyen
    JoseS
    Former XM Community Team Member
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    • JoseS
    • Former XM Community Team Member
    • 447 replies
    • August 29, 2023
    juliemc wrote:

    It is unconscionable that this feature doesn’t exist and we are still talking about it years later.

    Hello @juliemc, once a file is uploaded, it can only be removed by a respondent if the survey is using the simple layout. If you haven't already, I’d recommend reviewing this support page on File Upload Logic to help you get started. 🙂

    Let me know if you have any further questions! 

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