Hello all,
We want to use the Key Drivers widget to visualize the performance of Comment Topic Sentiment on the NPS Score.
We want to do something like this
Potential driver group = NPS Score
Analysis method = Comment - Sentiment Score (Topic 2), Comment - Sentiment Score (Topic 3), Comment - Sentiment Score (Topic 4), Comment - Sentiment Score (Topic 5)
Unfortunately, we can only add sentiment score to the potential driver group once and we can’t filter by Topic.
Does anyone know a workaround for this?
Thanks!