Solved
Problem of color theme Qualtrics
Hi
I am doing a survey and it says: Sample Error: This is not a real error. This is for styling purposes only.
Therefore, I have a red color on my survey when selecting questions, instead of the one I wanted to use
Would someone know how to change that ?
Thank you
Best answer by LaurenK
Hey @bn17at! To get in touch with our themes team, you need to fill out the survey found on this page! A Brand Administrator will need to approve any changes to the custom theme, so it is a good idea to reach out to them first and have them complete the survey on your behalf!
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+39Going to look and feel in survey you can change survey theme.
+20Can you please share the screenshot of the error?
Yes sure!
I originally selected a rather beige colour but now on my questionnaire it appears red as they say it is not a real error, just for design purposes
Thank you very much for your quick answers
+20This is something related to "theme" issue which Qualtrics theme design team will be able to fix.
Please write to them about it. This is their email id: themes@qualtrics.com
Please mention your brand id / username in your email
+13Hey @bn17at! To get in touch with our themes team, you need to fill out the survey found on this page! A Brand Administrator will need to approve any changes to the custom theme, so it is a good idea to reach out to them first and have them complete the survey on your behalf!
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