My team sends out various surveys that typically end with a "is there anything else you would like to tell us" type question. Sometimes theses responses contain keywords that we would like to trigger a response to alert our customer service team outside of Qualtrics.
Is there any way to create a reuseable workflow that can be applied to that question anytime a survey is created? We would like to not duplicate the work for every individual survey.
How to create a reuseable event based workflow
TLee - A simple way to do this would be to create this setup in a survey and then copy that survey so that the workflows are also copied. This would prevent the need to reconfigure the workflow.
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