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I have a survey in field and I need to remove some contacts who asked to be removed (and didn’t click the opt out link in the email). Before I send a reminder, I will manually remove them from the list. My question is- if I remove them from the list, does that also remove them from the samples that have already been created from that list? Or do I need to remove them manually from each sample?
Best answer by Sachin Nandikol
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Hi
When you remove contacts from a list, they will also be automatically deleted from any samples you've created using that specific list. Additionally, if you've distributed a survey link to those contacts and they haven't submitted the survey yet, attempting to open the link will result in the following error message:
"The URL is incorrect. Please double-check the URL and try again."
Let me know if this helps.
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thank you
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