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Does removing a contact from a list also remove them from samples?

  • February 13, 2024
  • 2 replies
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I have a survey in field and I need to remove some contacts who asked to be removed (and didn’t click the opt out link in the email). Before I send a reminder, I will manually remove them from the list. My question is- if I remove them from the list, does that also remove them from the samples that have already been created from that list? Or do I need to remove them manually from each sample? 

Best answer by Sachin Nandikol

Hi @darcy714

When you remove contacts from a list, they will also be automatically deleted from any samples you've created using that specific list. Additionally, if you've distributed a survey link to those contacts and they haven't submitted the survey yet, attempting to open the link will result in the following error message: 

"The URL is incorrect. Please double-check the URL and try again."

 

Let me know if this helps.

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Sachin Nandikol
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  • Answer
  • February 13, 2024

Hi @darcy714

When you remove contacts from a list, they will also be automatically deleted from any samples you've created using that specific list. Additionally, if you've distributed a survey link to those contacts and they haven't submitted the survey yet, attempting to open the link will result in the following error message: 

"The URL is incorrect. Please double-check the URL and try again."

 

Let me know if this helps.


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  • Author
  • 3 replies
  • February 13, 2024

thank you @Sachin Nandikol !


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