How are unsubscribes handled during migration from XM lite to XM Directory full? | XM Community
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How are unsubscribes handled during migration from XM lite to XM Directory full?

  • May 8, 2023
  • 1 reply
  • 32 views

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Does anyone have any experience migrating directory contacts from XMD Lite to XMD full? 

We have a long list of unsubscribed contacts saved as a contact list in XMD Lite. I’m wondering if all those unsubscribed contacts will be automatically opted out in the XMD full once the migration is complete?

1 reply

MatthewM
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  • Level 6 ●●●●●●
  • 1069 replies
  • May 8, 2023

My brand went through this migration 3 years ago, and I seem to recall that the opt-outs were preserved. But it’s probably a good idea to ask your Qualtrics customer success manager or account exec just to make sure.


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