Solved
How can I make sure that bounce-backs don't continue to get new emails? Unsubscribing bounce backs?
+2Whenever I send out a mailing, the same group of people continue to get bounce backs. How can I prevent them from appearing in my mailing when I'm sending an email to my directory.
Additionally, how can I "unsubscribe" them from appearing in my directory.
Best answer by Akdashboard
@KatC This seems like a good use case for a feature request for a Contact List trigger condition to be based off "undelivered emails." Currently your only options are question-based, embedded data based, or quota based. All of which would require contacting the recipient first.
If this is a feature they put in quickly, you can build a contact list based off of this and then unsubscribe en mass.
View originalYou need to go to your contact list and Opt Out. If you select the ones you need, there's a dropdown that says "With Selected." Expand the drop down and select Opt Out.
+2@bgilman2
It seems like I would need to search every person at a time, which would take some time if a list has about 50 people. Is there a way that I could sort by bounce-backs?
+6@KatC This seems like a good use case for a feature request for a Contact List trigger condition to be based off "undelivered emails." Currently your only options are question-based, embedded data based, or quota based. All of which would require contacting the recipient first.
If this is a feature they put in quickly, you can build a contact list based off of this and then unsubscribe en mass.
1 person likes this
+6@KatC
You can do it 2 ways.
1) Online with this form and choosing "Feature Request" at the bottom. FORM
2) Calling support and asking them to help with what you are trying to accomplish. When they can't solve it for you, they will offer to make a feature request on your behalf.
I'd recommend #2 for this though, as they might know a better way to do this. Please share if they do.
+7> @KatC said:
> @Akdashboard
>
> Thanks! Do you have any experience submitting feature requests? Any tips?
Hi Kat! If you have not yet already, we’d recommend posting this in our Product Ideas category, as it is a feature not already developed by our team. Be sure to review the How to Write a Good Product Idea template and our Ideation Guidelines before you post your idea!.
> @Akdashboard said:
> @KatC
>
> You can do it 2 ways.
> 1) Online with this form and choosing "Feature Request" at the bottom. FORM
> 2) Calling support and asking them to help with what you are trying to accomplish. When they can't solve it for you, they will offer to make a feature request on your behalf.
>
> I'd recommend #2 for this though, as they might know a better way to do this. Please share if they do.
Was this feature ever created for you ? I a looking for the same solution. Thanks!
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