Whenever I send out a mailing, the same group of people continue to get bounce backs. How can I prevent them from appearing in my mailing when I'm sending an email to my directory. Additionally, how can I "unsubscribe" them from appearing in my directory.

@KatC This seems like a good use case for a feature request for a Contact List trigger condition to be based off "undelivered emails." Currently your only options are question-based, embedded data based, or quota based. All of which would require contacting the recipient first.If this is a feature they put in quickly, you can build a contact list based off of this and then unsubscribe en mass.

You need to go to your contact list and Opt Out. If you select the ones you need, there's a dropdown that says "With Selected." Expand the drop down and select Opt Out.

How can I make sure that bounce-backs don't continue to get new emails? Unsubscribing bounce backs?

How can I make sure that bounce-backs don't continue to get new emails? Unsubscribing bounce backs? | Experience Community

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