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The Qualtrics Experience Community is the world's leading experience management community.
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Experience Community

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Featured topics

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Good Feels Only | Badge of the Month | April 2026

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516

Recently active
Product Forum
Thought Leadership

kgillisLevel 6 ●●●●●●

Survey Platform

Follow up question to respondent after a survey has been completed

I would like to send a follow up question to the participant 2 weeks after they submit a survey, the catch is that I would like the question to be within the original survey, not a separate follow up survey, additionally I would like to send it repea

Giving groups of users access to Dashboards

Hey Guys!!Has anyone figured out how to give dynamic groups of users Read access to dashboards without having to touch the permissions of each person individually? We thought about trying to set up our default Security Role to allow everyone to have

AlonsoCAdministrator

Interview Selector Tips, Custom Survey Options & Conditional Submit Buttons

This week, learn how to schedule interviews directly in your surveys with Interview Selector, discover solutions for creating custom survey options, and explore JavaScript techniques for hiding submit buttons based on question responses. Plus, share

swholeyLevel 1 ●

Have you developed custom code to only allow audio response only and not video?

I would only like my respondents to have the option to record audio responses (and no video) but cannot easily do this. Have you developed custom code to achieve this, and if so, would you please share it with me? Thanks in advance!!

92

S

4 hours ago

JamesScuttAdministrator

Announcements

What You Missed at X4: A Conversation about Turning Numbers into People

A Conversation about Turning Numbers into People We heard from a public services leader who described a quiet but powerful shift in their organization. For years they were data-heavy but insight-poor. Scores were tracked and trends were charted, but

201

5 hours ago

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

Weekly Product Release Notes - April 1, 2026

Features Released On Or Before April 1, 2026 Support SiteQualtrics Support Site Redesign: The support site has been redesigned in all languages, including a brand new homepage showing recently updated pages, important highlights, and more.All Dashbo

2803

18 hours ago

AlonsoCAdministrator

Badge of the Month

Good Feels Only | Badge of the Month | April 2026

This month, in the spirit of International Wellness Day, we're celebrating the habits, rituals, and little things that help us feel our best. Wellness looks different for everyone, so share yours and let’s help each other feel good! Choose one way to

516

19 hours ago

N

NguyenPhiLongLevel 2 ●●

CX Dashboards

Custom font in dashboard widget

Hi community,I’m currently working with Qualtrics Dashboards and would like to customize the appearance of my widgets.Is there any way to change the font family of the text inside dashboard widgets (e.g. charts, labels, titles, etc.) to a custom font

Space - the final frontierLevel 2 ●●

Employee Engagement

EX Dashboards: How to avoid perfomance issues

Hi folks,what is your experience to have the best performance in dashboards?My experience/suggestions so far what would affect performance:Amount of data per widgets needed to be loaded → high impactAmount of widgets on a page → high impactAmount of

Question about creating custom survey options

Hi allI would like to know if it is possible to create a survey that will display a unique set of options based on the user. I have a different data set per user which Id like them to respond to. Is it possible that when they enter their own name at

253

N

1 day ago

kgillisLevel 6 ●●●●●●

Survey Platform

Follow up question to respondent after a survey has been completed

I would like to send a follow up question to the participant 2 weeks after they submit a survey, the catch is that I would like the question to be within the original survey, not a separate follow up survey, additionally I would like to send it repea

Giving groups of users access to Dashboards

Hey Guys!!Has anyone figured out how to give dynamic groups of users Read access to dashboards without having to touch the permissions of each person individually? We thought about trying to set up our default Security Role to allow everyone to have

AlonsoCAdministrator

Interview Selector Tips, Custom Survey Options & Conditional Submit Buttons

This week, learn how to schedule interviews directly in your surveys with Interview Selector, discover solutions for creating custom survey options, and explore JavaScript techniques for hiding submit buttons based on question responses. Plus, share

swholeyLevel 1 ●

Have you developed custom code to only allow audio response only and not video?

I would only like my respondents to have the option to record audio responses (and no video) but cannot easily do this. Have you developed custom code to achieve this, and if so, would you please share it with me? Thanks in advance!!

92

S

4 hours ago

JamesScuttAdministrator

Announcements

What You Missed at X4: A Conversation about Turning Numbers into People

A Conversation about Turning Numbers into People We heard from a public services leader who described a quiet but powerful shift in their organization. For years they were data-heavy but insight-poor. Scores were tracked and trends were charted, but

201

5 hours ago

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

Weekly Product Release Notes - April 1, 2026

Features Released On Or Before April 1, 2026 Support SiteQualtrics Support Site Redesign: The support site has been redesigned in all languages, including a brand new homepage showing recently updated pages, important highlights, and more.All Dashbo

2803

18 hours ago

AlonsoCAdministrator

Badge of the Month

Good Feels Only | Badge of the Month | April 2026

This month, in the spirit of International Wellness Day, we're celebrating the habits, rituals, and little things that help us feel our best. Wellness looks different for everyone, so share yours and let’s help each other feel good! Choose one way to

516

19 hours ago

N

NguyenPhiLongLevel 2 ●●

CX Dashboards

Custom font in dashboard widget

Hi community,I’m currently working with Qualtrics Dashboards and would like to customize the appearance of my widgets.Is there any way to change the font family of the text inside dashboard widgets (e.g. charts, labels, titles, etc.) to a custom font

Space - the final frontierLevel 2 ●●

Employee Engagement

EX Dashboards: How to avoid perfomance issues

Hi folks,what is your experience to have the best performance in dashboards?My experience/suggestions so far what would affect performance:Amount of data per widgets needed to be loaded → high impactAmount of widgets on a page → high impactAmount of

Question about creating custom survey options

Hi allI would like to know if it is possible to create a survey that will display a unique set of options based on the user. I have a different data set per user which Id like them to respond to. Is it possible that when they enter their own name at

Customer Experience (CX)

validation on text field how to configure this

Description Aallow users to enter the Cost using either a comma (,) or a decimal point (.) as the separator for fractional values. This change applies only at the survey level.Validation Cases • Users must be able to enter the amount for cost usin

382

10 days ago

arunxmarchitectLevel 4 ●●●●

Customer Experience (CX)

Convert Text IQ JSON to Excel for Audit & Documentation

Hi XM Community,I wanted to share a free tool I created to help with Text IQ topic model documentation. Auditing and sharing topic configurations keeps coming up, especially when handing off to stakeholders or comparing models across programs, so hop

120

15 days ago

KelliPolkLevel 4 ●●●●

Market Research

How do you handle your PII data related to services?

Hi everyone,Our organization is launching our annual property tax rebate program, and we’re looking to improve our data handling. Currently, residents upload sensitive tax documents through a secure portal, but we’re looking for a solution that reduc

160

1 month ago

Isabelle_ZdatnyQualtrics Employee

Customer Experience (CX)

You’re invited to participate in Qualtrics XM Institute research!

Hi everyone! This is your official invite to participate in Qualtrics XM Institute’s annual research on the state of customer experience.If you’re part of your organization’s CX efforts, this 12 minute survey is your opportunity to shape industry ana

421

2 months ago

N

NewHomeCXManagerLevel 2 ●●

Welcome and Introductions

New to Qualtrics

I am a Customer Experience Manager in Canada and new to Qualtrics. We’ve launched 2 surveys and excited to add a third survey in the Spring of 2026. Looking forward to networking in the XM Community Member forum as we start this exciting new chapter

Experience management (XM)

Purchase of certification exam for Qualtrics Platform Essentials

I have completed the learning journey “Qualtrics Platform Essentials Certification Journey L1”. Now I’d like to purchase the certification exam by paying the required amount. On completion of this learning course, this webpage appears for purchasing

261

2 months ago

SteveBelgraverLevel 5 ●●●●●

Welcome and Introductions

Happy Holidays and a Wonderful 2026!

As 2025 winds down taking a moment to send my warmest wishes to the Leaders Network community members!Wishing you and yours a wonderful holiday season and an exciting 2026. Looking forward to more exciting discussions, helpful posts, and great intera

Tree_TopsLevel 1 ●

Question About AI Webinar Registration

I received an email invitation for the AI webinar “Insights Unlocked: Empowering Researchers with AI and Synthetic Data” on 3rd December. Unfortunately, I can’t register because I don’t have a valid work email address. Am I still eligible to attend i

782

3 months ago

MarkGrunskeLevel 2 ●●

Help and Support

Core XM Expert Certification

Greetings Everyone,Has anyone taken the CoreXM Expert Certification Exam recently?If so, do you have any advice?I would like to take it before the end of the year.ThanksMark GrunskeFranklin Public Schools, WI

Customer Experience (CX)

Seeking Advice: Declining Survey Response Rates & Link Trust

Hi everyone,I'm hoping to tap into the collective wisdom of this community regarding a challenge I'm facing with our customer experience program.We've noticed a drop in our survey response rates year-over-year, even though key factors like our target

4979

N

3 months ago