Community Basics & Discussions

How can I sign-up to receive notifications when the Qualtrics system is not working properly? Can I receive notifications via email?

HI Everyone,Do you have any idea that is it mandatory to be certified to deliver any qualtrics ex project or getting assigned to the project of qualtrics.

Hi Everyone,Do you have any idea on Qualtrics License cost for EX . Means how it is charged whether based on user, or number of surveys etc?Thanks and Regards,Prashant

Hi, I lead the CX team with SageSure insurance. We are a fun, growing team looking for a CX Insights specialist with 3-5 years experience in CX and experience with Qualtrics. We are looking to fill in Cincinnati OH but open to remote for right individual. here is link to the job: https://jobs.lever.co/sagesure/aaa1835b-2825-43c6-b427-122c61f0af0b

Hello everyone!I have an active survey for my Master Thesis using the free trial account which expires tomorrow. Am I going to be limited to 100 responses after the free trial ends? And if I wish to upgrade, is it possible to pay for one month instead of the full year price?Thank you in advance to anyone willing to answer and help.

Hi, I'm a brand admin at the University of Oklahoma. Anyone else caught off guard by the user type UI update that went out last week? There was no warning and it was unclear from the documentation whether the change was UI only or included functional differences, which raised concerns about whether our user type autoenrollment had been affected. I had to contact support to find out.I get that Qualtrics may not want to invest a lot of time into documenting a change that's entirely visual, but a head's up that a change was coming and it wouldn't affect functionality would have been nice. Really disappointed by the lack of communication on this one. One or two sentences in the weekly product updates would have been sufficient.

I would love to meet new brazilians and have the chance to discuss ideas about our region.

Is there a way to update my community email address? It's currently linked to my old job but I still use Qualtrics at my new company so it'll be nice to update my details.

Today marks my last day as one of your Community Administrators, as I've been given an opportunity to advance on another team at Qualtrics. It is bittersweet news to share, but I am excited about the opportunities ahead!There is a lot to be proud of as I reflect on these past 4 years with the XM Community. We launched with just 50 members in 2018, and have now grown into a buzzing community filled with ongoing programs, daily connections, and 25k+ community members. We’ve rebranded the community (twice), launched competitions and reward programs, and have collectively won 4 notable Community Industry awards! To those of you who I have connected with over the past 4 years, I appreciate you and all of your contributions to the Community. It’s been a pleasure getting to know you on both a professional and personal level, and I wish you well in all of your future endeavors (Qualtrics, life, and beyond). With that being said, I am happy to officially introduce you to Michael_Cooksey, your n

Hello.Today I had to create a new account in order to post here.For some reason, every time I log in with SSO, it redirects me to the XM homepage, where I can see my active surveys and etc.If I somehow click the Support or Community pages, it moves me to these pages -- unlogged. I then need to log in again, at which point I am back to the XM homepage.I then thought - something must be wrong. I will try to log in without my SSO. But my username + password combo isn't working. When I ask for a password reset, I do not receive it on my SSO email. Basically, it is impossible to log in to the Qualtrics community via SSO.I am just posting this here because, well, I cannot contact support and I have been circling back between logging in and being redirected to logged out for 45 minutes.I am baffled that Qualtrics has such a poor log-in apparatus. Can nothing be done to improve this?

Hi! I am having trouble creating a discussion in the Jobs and Oppertunities group. When I click on the ask a question expander, nothing happens.

Hi! How can I delete my account?

Hi, I used to be able to find a jobs & career section to explore opportunities, but can't seem to locate it, can you help point me in the right direction?

Does anyone have contact details for senior UK roles - accounts or general customer service? I've been waiting over a week for a response on an urgent survey implementation that we agreed would be live this week!!!!

I will be taking both the Employee and Customer XM L2 certs. Is it better to take 1 before the other? Recommended on demand or live classes to sign up for in preparation?

BackgroundQualtrics Website Feedback currently supports a 2-way extension with Adobe Analytics, which allows for both the targeting of intercepts (and ingestion of embedded data) based on Adobe Analytics variables as well as the exchange of Qualtrics experience feedback data back to Adobe.The extension for sending experience feedback data back to Adobe is currently based on Adobe data connector technology, and Adobe has announced an end-of-life of the data connector technology for extensions effective August 1st.What is Qualtrics doing in response to this?To ensure a high quality, seamless integration update and limited impact to customer deployments, Qualtrics is working closely with Adobe. On October 27th, we will roll-out an updated extension for all clients. While new data connectors cannot be created after August 1st, Adobe has assured us that existing data connectors will continue to function even after August 1st, through at least November 30th.Using Adobe Analytics for the targ

I am unable to send a message, start a discussion or see my profile.The only thing I can do is ask a question.AmaraW LaurenK Emily

I just heard a Qualtrics Commercial on Spotify! I felt like cheering--I had no idea that Qualtrics even had commercials. Has anyone else seen/heard one?

Iv asked google, whats the technology behind Qualtrics?, is that Java, C#, Node.js, AWS or something else?

helloI wish to access the profile of the administrators of the community to send direct messages (I do not have access to the product ideas section) but impossible. I only have a big smiley !I am connected and browsing under chrome

What is the change?Qualtrics is updating our Website Feedback capabilities to enable embedded data to be captured and sent to the Qualtrics XM platform without being stored in the visible survey URL. The embedded data will now be passed to the survey in the request body (POST method).This has a couple of benefits:1. Removes the limit on the amount of embedded data that can be captured and sent to surveys from websites.2. Eliminates the visibility of the embedded data within survey URLs (as query strings).After this change is made, your intercepts, surveys, reports and dashboards will continue functioning as before, with no additional action required.*Note: This update will have no impact on the way embedded data is currently used in the survey flow.What action do I need to take?We expect this change to be completely transparent to your usage of Website feedback intercepts, and you will not need to take any action or change any configuration. You will still be able to pass embedded data

Starting March 31, we’re updating the visual design of simple chart widgets for all dashboard users. We want to ensure consistent information design and begin to add accessibility compliance so that we can eventually meet WCAG 2.0 AA. The first stage of accessibility is improving the colors and contrast ratios of the default charts.Here are a few of the changes we’re introducing:Line chart updatesPoints are removed and will only be rendered on hover and when data needs a special indicator; for example, statistical significance, grouped for anonymity (EX), or low sample size (this last one is an upcoming feature).  This reduces visual noise in the line chart. BeforeAfterWe’ll also be introducing direct line labeling, a visualization technique based on the Gestalt principle of proximity – namely, the idea that viewers will perceive objects that are in close proximity to each other as being more meaningfully grouped or connected. Traditional legends undercut this principle, forcing viewer

I created my XM Community account using my work email id but wanted to change this to my personal email id so that I can retain my account incase I switch employers. I tried to update this through my account, but couldnt as the feature was blocked. Please advise if you could help update this from the backend?I need to update my email from amit.gupta@kcc.com to amith.creations@gmail.comThank you.

Our customers have told us that building, testing, and launching a Customer Experience program can be difficult; it requires getting past a steep learning curve in product knowledge. We hear you, and we’re actively making our products easier to use in response.Qualtrics is excited to introduce the first automated XM Program, a fully configured end-to-end CX program that is built for you at the touch of a button. This XM Program captures the Digital Customer Experience across your website as it relates to a commerce-specific use case. This includes all the recommended touchpoints, such as overall site experience, persistent feedback, site abandonment, cart abandonment, and post transaction. Note: You must have access to CX Dashboards and Website Feedback in order to use the Digital XM Solution for Commerce.To take advantage of this program, look for the Digital XM Solution for Commerce within the Create New menu. Click Create, and follow the step by step instructions within the setup as