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Survey Link is open on multiple tabs

  • July 4, 2023
  • 2 replies
  • 200 views
nikhiljain2274
Level 4 ●●●●

An user open the survey on multiple tab simultaneously now we want to prevent him to continue on other tabs if s/he has already completed the survey.

Best answer by ScottG

As long as you don’t use an anonymous link, Qualtrics should update the responses and provide user a message it has updated their responses.  We use individual links and often test it against opening in multiple browsers with Qualtrics preventing two different responses being able to proceed, always updating the response & taking you to the last question answered.

Nikhil Jain

    2 replies

    praveengeorgeix
    QPN Level 4 ●●●●
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    • praveengeorgeix
    • QPN Level 4 ●●●●
    • July 4, 2023

    Did you try turning on "prevent multiple submission" in security settings?

      S
      Level 6 ●●●●●●
      Forum|alt.badge.img+34
      • ScottG
      • Level 6 ●●●●●●
      • Answer
      • July 5, 2023

      As long as you don’t use an anonymous link, Qualtrics should update the responses and provide user a message it has updated their responses.  We use individual links and often test it against opening in multiple browsers with Qualtrics preventing two different responses being able to proceed, always updating the response & taking you to the last question answered.

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