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I am accessing AWS through Access key and client key, but when I configure my Qualtrics workflow (Old version) using same keys, it fails and gives message internal server error.

Any pointers please. 

Hello @Vishal Bedi,

If you’re encountering '500 Internal Server Error' make sure you’ve necessary permissions, if you have permission and still facing issue reach out to your AWS technical team. They should be able to assist you with resolving the issue.


Hi @Vishal Bedi ,

If you're facing an "internal server error" while setting up your Qualtrics workflow with AWS. Ensure that the access key and secret key you're using have the necessary permissions to perform the actions in workflow. You may need to review the IAM (Identity and Access Management) policies associated with these keys to ensure they have the required permissions.

Thank you 


Hi Vishal, you must ensure that the IAM user has the following permissions:

  • s3:DeleteObject
  • s3:GetObject
  • s3:ListBucket
  • s3:PutObject
  • s3:AbortMultipartUpload
  • s3:ListMultipartUploadParts

And the following resources:

  • arn:aws:s3:::bucket-name/*
  • arn:aws:s3:::bucket-name

I hope I've helped. All the best!


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