Monthly Product Release Notes - April 6, 2023 to May 3, 2023 | XM Community
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Released On Or Before May 3, 2023

 

Brand Administration

  • OAuth 2.0: You can now add OAuth 2.0 SSO connections for your organization, including Google.

  • Retention Policies Updates: You can now anonymize any embedded data fields in your directory, not just a few preset fields.

  • Scheduling Retention Policies: When setting up a retention policy, Brand Admins can specify if the policy should run daily, weekly, monthly, quarterly, or yearly.

CX Dashboards

  • CX Dashboard Sharing Updates: Updates to the logic used when sharing CX Dashboard projects, including how users and dashboard permissions are displayed when adding Project Administrators as individual dashboard users.

Dashboards

  • Deprecated Widgets: There is now a schedule for when deprecated widgets will be removed from the creation menu. This will only affect what new widgets you can create, not existing widgets you have in your dashboard.

Engagement

EX

  • Employee Record Access ControlNew feature for EX directory admins to control the participant data available to project administrators when importing participants from the directory.

Extensions

XM Directory

XM Platform

  • Project Approval: Project approvals can now be set at either a brand level or division level.

XM Solutions

  • Location Data Management: You can now create one source of truth for all location-specific data, and then easily reference it on a survey using our new location selector question.

  • Team Voice: The EX custom solution Team Voice has been deprecated.

  • XM Solutions EX for K-12 Education: A new solution focusing on measuring and optimizing the teacher experience to increase teacher retention, improve school climate, and drive impact.

Workflows

New Support Pages

  • Response Reports: We will be retiring report.php links in the future. See our migration guide for solutions to common scenarios where this link may appear in your projects. A date of deprecation has not been set yet, but will be communicated in advance.

Starting On & After May 10, 2023

 

Text iQ

  • Text iQ Interface Update and Hierarchical Topics: The interface for Text iQ has been updated. Additionally, you can now create hierarchical topics with up to 5 levels to show the complex relationships between related topics. This feature will begin rolling out May 10, 2023. All customers will have the feature enabled by May 23, 2023.

XM Solutions

  • EX25 for Healthcare XM Solution: This solution measures the key indicators and topics that drive the employee experience in healthcare, and contains a pre-made survey, message, dashboard, and guided action plans. This enables healthcare organizations to gain insight into the experience of their workforce and mitigate friction points that impact employee retention.

Starting On & After May 17, 2023

 

CX Dashboards

  • Record Table Widget: Introducing new and improved column formatting for dates, durations, and links.

Dashboards

DesignXM

  • Video Response Question Updates: This question type now includes the option to submit audio-only recordings. This setting can be enabled for individual questions.

XM Directory

XM Solutions

  • EXM Exit Feedback Solution: This new EX solution contains an exit survey that enables you to gather experience insights, identify areas for improvement, and summarize key values and takeaways before employees leave your company. This solution provides a survey, dashboard, and communication template.

 

Disclaimer: The content provided on this webpage is for informational purposes only and is subject to change at any time. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason.

  • If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 

  • If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.

  • You can provide feedback on the Monthly Product Release Notes here.

Keen to see if the changes to the Record Table Widget will fix my decimal issue for ticket closure duration. 

 

  • Record Table Widget: Introducing new and improved column formatting for dates, durations, and links.


If the video response question is grayed out, does this mean we do not have it available on our license?


Hello @Chanda_IUK, yes, it is possible that that question type is not included in your license. It could also be that the type is included, but the permission has not be enabled on your account. 

I suggest reaching out your Brand Administrator to verify if this question type is included, if it is you can ask them to enable the permission on your account. 🙂


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