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Survey Platform (Before March 2021)

Survey Platform content from before the 2021 redesign. Content may no longer be applicable.

  • 4,962 Topics
  • 14,792 Replies
4962 Topics
Xllvr
Xllvr
asked in Survey Platform (Before March 2021)
Question on Tracking Pauses on Embedded Youtube Video

I've been trying to use a Javascript to track the plays and pauses of a Youtube video as shown below but have realized that this was for videos from the Qualtrics library. Is there a way to replicate this with an embedded video?Qualtrics.SurveyEngine.addOnReady(function() { pauseTimestamp = null; playTimestamp = null; pauses = []; plays = []; playCount = 0; pauseCount = 0; jQuery("video").on('play', function() { playCount++; playTimestamp = Date.now(); if (pauseTimestamp) { pauses.push(playTimestamp - pauseTimestamp); } Qualtrics.SurveyEngine.setEmbeddedData('playCount', playCount); Qualtrics.SurveyEngine.setEmbeddedData('pauses', pauses.join(";")); }); jQuery("video").on('pause', function() { pauseCount++; pauseTimestamp = Date.now(); plays.push(pauseTimestamp - playTimestamp); Qualtrics.SurveyEngine.setEmbeddedData('pauseCount', pauseCount); Qualtrics.SurveyEngine.setEmbeddedData('plays', plays.join(";")); });var s=''; jQuery("video").

391
rondev
Level 6 ●●●●●●
4 years ago
M
mrue
asked in Survey Platform (Before March 2021)
How do I generate a custom error message without forced response?

I am trying to generate an error message on a question if the participant uses less than 2 characters to respond. The question cannot be a forced response and I would like to customize the error response. Thoughts? Options?

1262
TomG
Level 8 ●●●●●●●●
4 years ago
D
Dalal
asked in Survey Platform (Before March 2021)
Can I limit the number of items that respondents could distribute a 100 pts to in a constant sum Q?

Hello, In my survey I ask respondents to rate several items from 1 to 7. A follow up question has a display logic that only shows the items rated as 6 or 7. I ask the respondents to distribute a 100 points among those highly rated items in a constant sum question. BUT--> I want a way to limit their distribution of a 100 to up to 5 items, not more. Is there a way to make this possible?Thanks in advance for your help.Dalal

355
TomG
Level 8 ●●●●●●●●
4 years ago
B
benjohnson84
asked in Survey Platform (Before March 2021)
Bipolar matrix labels not shown in mobile version

Hi all,I have a matrix question with bipolar scale with 6 labels. The labels are shown in the desktop version but not in the mobile version (picture below). How can I make the labels shown in the mobile version?Thanks,Ben

3641
TomG
Level 8 ●●●●●●●●
4 years ago
I
ivusoct
asked in Survey Platform (Before March 2021)
How to edit the choice text of multiple questions?

Hello, I have designed a 300 question survey for a research project. All the questions have the same two options to choose from. We decided to edit the text of an option. Is there a way to edit that text as a bulk? or I have to select each question and edit individually? Not sure if this matters but the survey is already published and distributed among our team members for quality check before the main stream release. Any input is appreciated. Thank you,

522
I
4 years ago
D
DariaK
asked in Survey Platform (Before March 2021)
Survey issue

We are getting reports from testers on the long survey (900+ Qs) - who are starting and completing partial ways - then resuming and losing all of the data that had originally been logged. Double-checked the settings - the survey is set up in such a way that if the participant left (intentionally or not) the survey before completing it - when he came back, he would have picked up where he left off.What could be the reason of the issue in this case and how to solve?Thanks

41
Radam
Level 4 ●●●●
4 years ago
R
RicM
asked in Survey Platform (Before March 2021)
Sending emails to email address of contacts that aren't the actual contact..

Hi Qualtrics users!So I had a question, the contacts I hold in the directory include a wealth of embedded data. Some of that data includes the names/email addresses of the people in my company who are the customers contract manager.Is it possible to use Qualtrics to email those people rather than the customer contact by using their embedded data somehow ?I'll explain my thinking.I plan to invite 100 customers into our NPS survey process. Before i invite them, I want to give the contract managers a heads up Because all the useful embedded data is already attached to the contact, I was wondering if I could someone pull the customer info and send that to the contract managers so they have a heads up who is going to surveyedThe 100 customers then get their inviteI might be thinking to much into this but I can't see any way to do it so thought i'd ask the experts!CheersRicM

192
R
4 years ago
D
drehyck21
asked in Survey Platform (Before March 2021)
Embedded text from my excel file and distribute my survey

I have one excel file with two columns. The first column name is 'participant name' including 50 persons' name. The second column name in my excel file is 'participant email address and includes 50 person's email address.With this file, I want to include 'participant name' in my qualtrics survey. I already the function ${e://Field/participantrname}, but I am not sure...how I insert each participant name in my qualtrics survey from the excel file. After I insert each participant name in qualtics survey and I want to send out each survey to matched participant's email address in my excel file's second column. Can you help above issues or let me know where I can find similar ways from previous posts?

1272
D
4 years ago
D
DominicResearch
asked in Survey Platform (Before March 2021)
How to create a question within a matrix containing both numerical and categorical options per item

Hello all,I'm putting out a survey and one of the questionnaires has slightly complicated question items. Each item requires two responses: the first is a 0-10 rating (e.g how much or intense something was), and the second is categorical (i.e ticking a box). I'm not sure how to create multiple responses like this within a matrix in Qualtrics. Any ideas?Best wishes,Dom

112
D
4 years ago
S
SonnyDunbar
posted in Survey Platform (Before March 2021)
Clearing embedded data during the survey flow

Hi, at present, our survey pulls in a lot of embedded data dependant on the site the customer has visited from a contact list at the beginning of a survey. we then use this embedded data to set display logic for each of the questions. The problem I am having is when you view a full response within a dashboard it displays all of this data. Is there a way of wiping/deleting embedded data out of a response during the survey flow before it is recorded? I have tried to pull in from another contact list that has these fields blank but it does not work Any help would be greatly appreciated! Thanks

2851
M
4 years ago
BruceK
Level 2 ●●
BruceKLevel 2 ●●
asked in Survey Platform (Before March 2021)
How do you handle partial completions?

We are a B2B media company, and most of our surveys are of our readers. With most surveys, I have been setting the Survey Option for Partial Completions to be to save after one week. However, this often seems to save surveys with no questions answered by the respondents, but it still counts against my annual quota of completed responses. Would this be affected by putting the Survey Metadata question first - so that it counts as a response because the metadata is collected even if the respondent doesn't answer a question? Or does the fact that the respondent opens the survey invitation count as a partial response?

827
BruceK
Level 2 ●●
4 years ago
BWill_MB12
BWill_MB12
asked in Survey Platform (Before March 2021)
Reporting - Excel Daily Email Trigger

Hi, I'm looking for an Excel report of all the data from a survey in a usable format. Users must login to Qualtrics to download the CSV or Excel from the Data & Analysis tab, then transform the data after deleting unnecessary columns (i.e. Response ID, IP Address, etc.). Is there a trigger that can send an Excel report to a designated person on a daily basis that contains basic information like: name, email address, survey questions, and answers? Any help would be appreciated.Brianna

3854
S
4 years ago
Natasha
Level 2 ●●
NatashaLevel 2 ●●
asked in Survey Platform (Before March 2021)
Email distributions

Hi everyone,Has anyone had the experience with someone receiving an individual link (using the email distribution function) NOT be able to restart their survey? I had a respondent start their survey and when they went back to it, they were not able to go to the next question they needed to answer without first answering the questions they had already answered earlier. I looked at the data, and their responses had not been recorded.My understanding is that a respondent does not need to hit the next button for it to record, for the system does it automatically in real time. Now, this being said, they were the only one out of 30 who had an issue. Any insight would be great! Thank you.

81
Radam
Level 4 ●●●●
4 years ago
S
Sigrid
asked in Survey Platform (Before March 2021)
Using labels multiple times for very long list of items

Is it possible to show the labels of a slider-question multiple times (as with matrix tables where you can show the headers above and at the bottom of the text...)? I have a rather long list of items, so it would be great to remind the respondents where the numbers stand for. Thanks!

2029
S
4 years ago
V
VAV
asked in Survey Platform (Before March 2021)
Progress in survey by pressing Enter, with different time settings for different questions

I am interested in setting progress in the survey by pressing Enter. To do this I found the following code-Qualtrics.SurveyEngine.addOnload(function() {             var qid = this.questionId;             document.onkeydown = function(event) {                            console.log('keydown',event);                            if (event.which == 37) {                                          event.preventDefault();                                         Qualtrics.SurveyEngine.registry[qid].setChoiceValue(1, true);                            } else if (event.which == 39) {                                          event.preventDefault();                                         Qualtrics.SurveyEngine.registry[qid].setChoiceValue(2, true);                            } else if (event.which == 13) {                                          event.preventDefault();                                          jQuery('#NextButton').click();                            }             }});There are ques

121
V
4 years ago
P
Pitsi_12
asked in Survey Platform (Before March 2021)
How do I select/deselect respondents to take through to a .csv file

How do I select/deselect respondents to take through to a .csv file.

42
Radam
Level 4 ●●●●
4 years ago
K
KNjoro
asked in Survey Platform (Before March 2021)
Linking 2 surveys

At the end of my study there will be a lucky draw to win a prize. I am therefore trying to include a link to a sperate survey at the end of my main survey so that email addresses and contact numbers can be captured and still maintain the anonymity of my respondents.

345
Radam
Level 4 ●●●●
4 years ago
N
NoaVardi
asked in Survey Platform (Before March 2021)
Advanced in the survey contrary to definitions

I want to display pictures for fixed time. so I defined the "Auto-advance after" to 8 seconds, and to prevent the subjects from advancing by clicking on next button, I defined the "Enable submit after" to 15 seconds.But it is still possible to move forward by pressing "enter".I tried to disable it by using the next script:Qualtrics.SurveyEngine.addOnReady(function() { this.hideNextButton();});and this too:Qualtrics.SurveyEngine.addOnload(function() { this.disableNextButton();});but I still can move forward by pressing enter.note: I want to prevent the possibility of advancing only in some of the questions in block, so I can not use embedded data.any suggestions?I would be very grateful for your help!

41
N
4 years ago
BruceK
Level 2 ●●
BruceKLevel 2 ●●
asked in Survey Platform (Before March 2021)
Bucketing - copying from another survey

When I do reporting, I often want to look at regional differences, either at the US Census regional level or division level. In the survey itself, I typically ask their State using a drop-down question. I can then go to Data & Analysis>Tools>Create Variable and then create a new Region variable, and bucket the states into their regions. This is tedious. Since I have done it in other surveys, is it possible to copy over the bucketed variable? I know how to copy a question from another survey, but is it possible to copy the variable?

191
bstrahin
Level 6 ●●●●●●
4 years ago
C
Christin
asked in Survey Platform (Before March 2021)
Remove special characters & linebreaks in text entry data (Response Export Automation export issue)

I am having an issue with Response Export Automation - Daily export as CSV file. There is an open-ended/text entry question in the survey and people have commas and insert line breaks in their text entry responses. When the file exports and then is loaded into our database, it creates additional separate rows/records. I really only need completion date and externaldatareference fields - but because I can't specify which fields to export in Automation Export, trying to figure out work-arounds... are there custom rules or coding i can add to survey to remove characters from data? Should I be using a different export format?

3453
Radam
Level 4 ●●●●
4 years ago
S
SRadkani
posted in Survey Platform (Before March 2021)
Random assignment of two conditions to multiple blocks within subject design

Hello,How should I design the flow of the survey for the following study:The study has 12 scenarios in total. Each scenario has two versions/conditions: conditionA and conditionB. I want each subject to see all the 12 scenarios in random order, with half of the scenarios shown in their conditionA and the other half shown in conditionB. The order of the conditions are also randomized. Therefore, each subject sees 6 randomly chosen scenarios in conditionA and the remaining 6 scenarios in conditionB with random order.

552
bstrahin
Level 6 ●●●●●●
4 years ago
T
TCA
asked in Survey Platform (Before March 2021)
retake links and survey versions

Hi, I have a fairly straight forward question I think, but I cant find an answer for it. If a client starts a survey, then I find an error in the survey after they have started it, I can amend and publish, but the client will continue with the previous version they started. My changes won't show in the survey they are completing. After the client records their response, if I send them a retake link, will the retake point them to the latest version or the version they originally responded to?Thanks!TCA

271
MatthewM
Level 6 ●●●●●●
4 years ago
N
NicoleD98
asked in Survey Platform (Before March 2021)
How do I set up a survey

I am new to using Qualtrics and I am very confused. For my project I want to set up a Qualtrics page that has on a consent form (I already have as a word document) and a participation information sheet (Again I have as a word document). Somehow I want to put them onto a Qualtrics survey where the participant can read the information sheet and then complete the consent form electronically. I would like there to be a link to these sheets and somehow the consent form to be completed electronically where I can see who has provided consent. Many thanks

163
rondev
Level 6 ●●●●●●
4 years ago
C
ClaraT
asked in Survey Platform (Before March 2021)
Matrix table on several screens

Hello, I want to create a matrix table with 15 items, which appear in random order. However, as it is too long for one screen I want to spread it over 3 screens (with 5 items in each). Is there a way to do it for a single matrix table? If not, and I need to create 3 separate matrix questions, can I condition that the items that appear on the following screens (2 & 3), did not appear on the previous screens (1 & 2)? Thank you!

49113
L
4 years ago
G
Gretchen
asked in Survey Platform (Before March 2021)
Can I get Qualtrics to Randomly generate a number (within a defined range) for a participant

Due to COVID, I need to conduct an experiment using Qualtrics. The experiment is on budgeting. So, I want to participant to submit a budget, then I would like Qualtrics to randomly generate profit numbers (from a defined range)- which represents the actuals. For example, Question 1 asks the respondent to submit a profit budget for 2021- (respondent answers-- let's assume they say "$120")Question 2- I would like Qualtrics to generate a number within a range of profit possibilities (e.g., $100-$200) - and display it on the screen. Let's say Qualtrics selects "$140"Question 3- would compare the entry from the respondent in Q1 ($120) versus Q2 ($140) and show: Profit beat budget by $20 ($140 actuals- $120 budget).Is this possible?

19611
npetrov937
Level 2 ●●
4 years ago

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