Clearing the cache | XM Community
Skip to main content
Solved

Clearing the cache


w.patrick.gale
Level 3 ●●●
Forum|alt.badge.img+13

Can we PLEASE, PLEASE, PLEASE, have the Qualtrics app clear the cache automatically for users when an update is pushed? I can't tell you how many times I get calls from users saying their survey screen is blank and then when I go to check the browser console for them it is throwing Qualtrics errors and I have to manually clear their browser cache to correct the issue. This is not cool, and developers should know how to force a client cache update automatically so users aren't left with blank screens or console errors due to a caching issue.

Best answer by ana_velez

Hi!!

i think you should post this under product ideas. There people can vote for the ideas and they get prioritized

https://www.qualtrics.com/community/categories/product-ideas


View original

2 replies

ana_velez
QPN Level 5 ●●●●●
Forum|alt.badge.img+27
  • QPN Level 5 ●●●●●
  • 284 replies
  • Answer
  • June 12, 2020

Hi!!

i think you should post this under product ideas. There people can vote for the ideas and they get prioritized

https://www.qualtrics.com/community/categories/product-ideas



w.patrick.gale
Level 3 ●●●
Forum|alt.badge.img+13
  • Author
  • Level 3 ●●●
  • 136 replies
  • June 12, 2020

I added this request to the product ideas section. - thanks