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How to obtain IP address in the data export
My understanding is that IP address is collected by default for the survey that uses the anonymous link. However, information on the IP address did not show in the excel file when I exported the data. It only showed ********. I did not make any changes in survey options, so I am just wondering if someone could help me and let me know how I can see the IP addresses. Thanks!
Best answer by LaurenK
Hi @vc337! There are a few reasons why you may see ***** in your data, and one of which is because of the Anonymize Response feature. If you have not yet already, you will also want to reach out to your Brand Administrator to make sure your View Restricted Data permission is enabled.
View originalHi Shashi,
Thank you for the quick response, I double checked and the box about Anonymize Response is unchecked, which is why I am a little bit confused.
+20If you are getting *** which means for Anonymous link, IP address is not getting store...
+23My understanding of the Anonymous link is that it does not record any info except for the answers, thus no possible to get IP address
+13Hi @vc337! There are a few reasons why you may see ***** in your data, and one of which is because of the Anonymize Response feature. If you have not yet already, you will also want to reach out to your Brand Administrator to make sure your View Restricted Data permission is enabled.
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