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The Qualtrics Experience Community is the world's leading experience management community.
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Recently active
Product Forum
Thought Leadership

V

VripleyLevel 1 ●

Employee Engagement

Transform Data Workflow

Specifically for employee experience has anyone tried setting up a workflow where you can select a survey at any point have the workflow remove certain identifying fields like employee name, email, etc.. Then once those fields are removed sent to an

How to generate survey flow Authentication SSO Token?

At the moment, we are using SSO token authentication. Since we need to integrate with other systems, we need to be able to generate a valid token.My question is: how should we generate a token that can successfully pass authentication? Should the tok

gsheppardLevel 2 ●●

Embedded Data Comparison Not Working in Survey Flow

I have 2 embedded data fields that are checking against each other to screen out or keep people in the survey. These fields are being generated through scoring in Qualtrics. When I’ve checked the embedded data fields for the two they are matching, bu

Hello, is there a feature to make the entire employee survey annonymous for everyone?

Website & App Insights

Qualtrics Intercept Integration with Angular

We’ve created an intercept survey and checked that everything looks right on the Qualtrics side. When we flip over to our site, though, we can’t get the survey to load and putting qsi in the console returns nothing. We’ve attempted to put the code in

Livia BLevel 3 ●●●

Text IQ tips for multilanguage replies in Engagement Surveys

How to takle the best the TEXT IQ when we have an engagement survey question, and answers come from 12 countries, and 12 languages. The struggle is also at Board level, we try to create the dashboard in English, but we would still like that each topi

195

18 hours ago

Livia BLevel 3 ●●●

Employee Engagement

Access for Action Planning multiple EX projects

HI team, For now I know that with Action Planning in EX projects, we can give access to edit or to use action plans to users. But the question from our project managers is if we could keep lets say for an older survey just view access to Action PLan

Survey Platform (Before March 2021)

Is it possible to display progressive percentages as respondents are answering?

While a respondent is answering a Qualtrics survey, he/she sees a red bar moving forward. However, at the extreme (right and left), there is only 0% and 100%.During the pre-test phase, several respondents emphasized the advantage of seeing a% in the

486514

1 day ago

AnnaPLevel 2 ●●

Custom Code

Adding background text to Text Entry question

Hello I’d like to replicate adding the greyed out text into the nan-mandatory text entry questions? Can anyone help?

How to branch based on a formula?

I am trying to branch based on a formula, but can’t seem to get it working no matter what I try.Specifically, I am using the the Motion Sickness Susceptibility Questionnaire. (https://www.westminster.ac.uk/sites/default/public-files/general-documents

VripleyLevel 1 ●

Transform Data Workflow

Specifically for employee experience has anyone tried setting up a workflow where you can select a survey at any point have the workflow remove certain identifying fields like employee name, email, etc.. Then once those fields are removed sent to an

How to generate survey flow Authentication SSO Token?

At the moment, we are using SSO token authentication. Since we need to integrate with other systems, we need to be able to generate a valid token.My question is: how should we generate a token that can successfully pass authentication? Should the tok

gsheppardLevel 2 ●●

Embedded Data Comparison Not Working in Survey Flow

I have 2 embedded data fields that are checking against each other to screen out or keep people in the survey. These fields are being generated through scoring in Qualtrics. When I’ve checked the embedded data fields for the two they are matching, bu

Hello, is there a feature to make the entire employee survey annonymous for everyone?

Website & App Insights

Qualtrics Intercept Integration with Angular

We’ve created an intercept survey and checked that everything looks right on the Qualtrics side. When we flip over to our site, though, we can’t get the survey to load and putting qsi in the console returns nothing. We’ve attempted to put the code in

Livia BLevel 3 ●●●

Text IQ tips for multilanguage replies in Engagement Surveys

How to takle the best the TEXT IQ when we have an engagement survey question, and answers come from 12 countries, and 12 languages. The struggle is also at Board level, we try to create the dashboard in English, but we would still like that each topi

195

18 hours ago

Livia BLevel 3 ●●●

Employee Engagement

Access for Action Planning multiple EX projects

HI team, For now I know that with Action Planning in EX projects, we can give access to edit or to use action plans to users. But the question from our project managers is if we could keep lets say for an older survey just view access to Action PLan

Survey Platform (Before March 2021)

Is it possible to display progressive percentages as respondents are answering?

While a respondent is answering a Qualtrics survey, he/she sees a red bar moving forward. However, at the extreme (right and left), there is only 0% and 100%.During the pre-test phase, several respondents emphasized the advantage of seeing a% in the

486514

1 day ago

AnnaPLevel 2 ●●

Custom Code

Adding background text to Text Entry question

Hello I’d like to replicate adding the greyed out text into the nan-mandatory text entry questions? Can anyone help?

How to branch based on a formula?

I am trying to branch based on a formula, but can’t seem to get it working no matter what I try.Specifically, I am using the the Motion Sickness Susceptibility Questionnaire. (https://www.westminster.ac.uk/sites/default/public-files/general-documents

Tips for Running a Moderated Focus Group – Anyone Done This

Hi Qualtrics Community! 👋I'm looking for advice from anyone who has experience running moderated focus groups for user testing with the Qualtrics platform.We're planning to run a session with a set participant group and would love to hear from others

191

4 days ago

KelliPolkLevel 4 ●●●●

Market Research

How do you handle your PII data related to services?

Hi everyone,Our organization is launching our annual property tax rebate program, and we’re looking to improve our data handling. Currently, residents upload sensitive tax documents through a secure portal, but we’re looking for a solution that reduc

471

1 month ago

Isabelle_ZdatnyQualtrics Employee

Customer Experience (CX)

You’re invited to participate in Qualtrics XM Institute research!

Hi everyone! This is your official invite to participate in Qualtrics XM Institute’s annual research on the state of customer experience.If you’re part of your organization’s CX efforts, this 12 minute survey is your opportunity to shape industry ana

791

5 months ago

NewHomeCXManagerLevel 3 ●●●

Welcome and Introductions

New to Qualtrics

I am a Customer Experience Manager in Canada and new to Qualtrics. We’ve launched 2 surveys and excited to add a third survey in the Spring of 2026. Looking forward to networking in the XM Community Member forum as we start this exciting new chapter

Experience management (XM)

Purchase of certification exam for Qualtrics Platform Essentials

I have completed the learning journey “Qualtrics Platform Essentials Certification Journey L1”. Now I’d like to purchase the certification exam by paying the required amount. On completion of this learning course, this webpage appears for purchasing

711

5 months ago

SteveBelgraverLevel 5 ●●●●●

Welcome and Introductions

Happy Holidays and a Wonderful 2026!

As 2025 winds down taking a moment to send my warmest wishes to the Leaders Network community members!Wishing you and yours a wonderful holiday season and an exciting 2026. Looking forward to more exciting discussions, helpful posts, and great intera

782

5 months ago

MarkGrunskeLevel 2 ●●

Leaders Network Support

Core XM Expert Certification

Greetings Everyone,Has anyone taken the CoreXM Expert Certification Exam recently?If so, do you have any advice?I would like to take it before the end of the year.ThanksMark GrunskeFranklin Public Schools, WI

Customer Experience (CX)

Seeking Advice: Declining Survey Response Rates & Link Trust

Hi everyone,I'm hoping to tap into the collective wisdom of this community regarding a challenge I'm facing with our customer experience program.We've noticed a drop in our survey response rates year-over-year, even though key factors like our target

Week 4: Winning the conversation with your CFO

Week 4: Winning the conversation with your CFO What we covered:For those who attended the final session, how are you feeling about securing executive buy-in for your 2026 roadmap?The session focused on taking your priorities and demonstrating their v

651

7 months ago

JamesScuttAdministrator

Welcome and Introductions

Welcome to the Leaders Network! We're excited you’re here! 🎉

We invite you to introduce yourself! Please share a bit about your background, interests, and what you hope to gain from our discussions. Here are a few suggestions to help you craft your introduction...💁 Background: What’s your role in your organisa

11368

8 months ago