Survey Platform (Before March 2021)

Hello,I am having an issue using the SMS distribution and/or contact list feature The SMS messages I am sending to participants need to contain an individualized PIN. I use the external data reference feature within the contact lists to link the PINs with each phone number. When I send the SMS distributions, I used the embedded data feature so that every person should receive their own individualized PIN. However, when the SMS messages are sent, some individuals successfully receive their PINs while others just see 'blanks'.The SMS message is below. There does not seem to be any pattern for which individuals did not see the survey link. ____________________________________________________________________________________________________________________________________________Greetings from [name],[Org_1] has hired [Org_2] to conduct its annual survey. The survey takes 15 minutes and your responses are confidential. Click the link below and enter your PIN to

I am working on a score sheet in Qualtrics and I would like to have the results shared out via the public link, but I cannot figure out how to add the first and last name that corresponds to that score. I would really appreciate any help.

Hi, I want to import comments from a .csv file that I got from another tool to use the TextiQ on Qualtrics to analyse it. I also tryed to create a .csv looking exactly the same that Qualtrics exports, replacing the data columns that I need but I'm getting an error message.

Hello.I made a short application survey and I added a text with some hyperlinks and a logo (image) in the footer via Look &Feel -> General-> Footer. It was all saved with a message title in a group library. Now I want to edit some sentences and remove the logo-image but I can't find the message back. I tried to find it in the Message Library (empty) or in Look &Feel itself but there's no trace whatsoever.Making a new footer message isn't really an option because if I can't find it back to edit, then what's the use. besides I want to delete older footer messages as well, but that sees impossible as well (no delete option).Is there anybody who can help me out?Sincerely,Ryan

Hi.1) How do I limit a user's selections in a matrix table to one only, over the entire table, rather than one per row? ie. they only need to be interviewed once, not once each day.2) How do I deactivate a timeslot (not the entire question) for subsequent users, if a previous user has already selected it? ie. the interviewer only interviews one person per timeslot.3) Is there a way to automate Display Logic if 'None' is selected as the option for when the quota has been met? ie. so I don't have to manually load the same condition for all choices in the question.4) Similar to above, in that it relates to all choices in the question: if I enter Piped Text (eg. count / quota) against one choice, is it possible for all other choices to include the relating Piped Text, without having to manually enter it against each choice?Your help is appreciated. Thank you.

I am embedding Qualtrics surveys into the EdX platform and can only send the user ids of the people filling out the surveys as embedded data through the URL. I can export these ids from EdX and import them to a contact list in Qualtrics with their corresponding emails and names, using the External Data Reference field for the EdX user id. However, I cannot figure out how to take this embedded data and obtain their name and email from the contact list to send them a confirmation email. Can this be done? Thank you!

Folks,I'm in the process of adjusting some algorithms within a version of survey. I have the answers exported from survey1, made an adjustment to an embedded data calculation in survey2, and want to import the answers from survey1 while also having the new embedded data calculation from survey2 be reflected in the data for survey2.Example survey1 embedded data calculation:embeddedDataOne = $e{${e://Field/embeddedDataOne}+7}Example survey2 embedded data calculation:embeddedDataOne = $e{${e://Field/embeddedDataOne}+42}After importing the answers from survey1 where embeddedDataOne = 7, I expect to see embeddedDataOne = 42.Is there a way to import answers and also have the data "respect" the new embedded data calculations?

Hi everyone,I want to conduct a study on the effect of clothing color on perception using photographs of people. For this, I have chosen 12 different people in 4 different color conditions ( = a total of 48 pictures). I want every participant to randomly see all 12 people but only in one color condition. For instance, I have red, blue, green and yellow. I want to make sure that participants see the 12 different faces but every face just once in either red, blue, green or yellow. How do I use the randomize tool in the Survey Flow option to ensure all 48 pictures are rated by the same amount of participants while making sure every participant is only assigned 12 of them and making sure one person is only seen in one color condition every time?Thank you so much in advance!Celine

I often, almost daily, update the content/questions in my survey.However, to see the new (updated) content, respondents, on their side, have to reload the survey in their web browser.How can I, on my side, force all of them to reload the survey on their side?I do not care if partial responses will be lost. I do care that respondents see the updated content as soon as it's updated on my side.

Dear community,I want to create a new calculated field that is the average of 4 questions but saying Average = (A+B+C+D)/4 is wrong as sometimes we have missing values (people not responding to all questions).How can we make an average of those 4 questions and taking into account the missing value?Thanks in advance,Leslie

Hi all,Is there a way to connect a contact list with a drill-down question? For example, I want to track a student within a cohort across their time in high school. I add a correctly formatted .csv file to build a drill-down item. I can then select the cohort, then select a student within a particular cohort. Well, what if more cohorts are added? I would need to add a new version of the drill-down source .csv file. I'm happy to do this, but I plan on using a contact list to keep track of cohort, student name, a few stable pieces of information (e.g., birth date), as well as cumulative information that I would pass information back and forth to the survey via embedded data default responses. I would just like to use the contact list as the one source of truth rather than keeping multiple records of student lists (drill-down .csv and the contact list). Is this possible?

The matrix table has 6 statements and a 5-point scale. How can I copy the selected choices from the original matrix question to a duplicate matrix question?

I am trying to set a number for each participant and send the number to them in the thank you email. I have included the field in the contact list as 'Number' when I import the Excel list. I have also set the field 'Number' as embedded data in the survey.However, when I am editing the end of test message, I cannot find 'Number' in the Embedded Data List. And even if I typed the piped text for the field 'Number', I can't see it in the sent email.Can anyone help with this? Thanks!

Does anyone know when Qualtrics started adding "Powered By Qualtrics" on the bottom right of the survey? I don't think it was there before and trying to find out when they started adding it.

Hello Community!I was wondering if there is any way I can export a Survey Translation File with the same information that's visible all across the platform UI to me.My issue is I've assigned the IDs to the question and question choices and question answers (in Matrix), but when I try to export this translation all I can see is internal QIDX and QIDX_ChoiceXX and QIDX_AnwerXX. Which I can understand, but I would prefer to get back from the system the QuestionIDs, Question Export Tags and Variable Namings since I took the time to actually fill them.This is what I have entered to the system.This is what I expect to get from the system with my Translation File.ID448 - Click to write the question textQ01 - First question, you see?Q02 - Second question, alrigh

Hello,I am trying to have a question that has a custom validation where if a user clicks on a hot spot question, then a question would not be required to answer (and also vice versa). How would I go about this? My hot spot question is currently after the validation question, and every time I preview the question, it still has it required despite having set up the custom validation. Any suggestions would be appreciated!Thanks!

Can I send a new link to a someone that has already been sent a link? They are getting error messages when they try to access the original link they were sent.

Hi,Im looking for some help. I am conducting a 2 week survey. After 1 week, participants are randomly assigned to 2 conditions (group 1 and group 2). For the rest of the study, participants need to receive one of two graphics. However, they need to see that same graphic every day for the rest of the week.. Any idea how I could do this?I thought about using the randomizer function on every day for the second half of the study. However, I then couldn't guarantee the participants would receive the same graphic every day, (they may receive the graphic for group 1 on one day and the graphic for group 2 on another day).Thank you, Amelia

I am having trouble with hyperlinks. After I make my hyperlink, I can not click on the hyperlink in preview or live mode.How do I resolve this?

Hi, I am creating a two week long study, with 14 separate projects. I want my participants to get an email every day to complete that survey for the day (so a different survey every day). How can I connect all the surveys together and generate a link for the participants?Thank you

On a computer I'd like my horizontal responses to a multiple choice question to go from Strongly Disagree to Strongly Agree, left to right. By default this means on mobile the responses will go Strongly Disagree to Strongly Agree, top to bottom. Is there a way for me to reverse the order only on mobile so that they read Strongly Agree to Strongly Disagree, top to bottom? Many thanks!

My survey has about 100 questions. If respondents begin my survey and reach, say, Question 10, but subsequently quit without finishing the survey, I want to count all those attempts. It's for my basic statistics only, I just want to know the total number of such attempts. It's similar to counting Web page visits.In the actual fact, my Qualtrics form is used as a web submission form for students advising (not as survey per say). So I want to know how many students reach Question 10, but subsequently quit without submitting the form. The form has a permanent URL link. So students submit the form via the URL link.In 'Recent Responses' in 'Distribution Summary', are only completed and submitted surveys are counted? Why 'Completion Rate' is shown as "N/A" ? See the attached screenshot.Likewise, in 'Data and Analysis', are only

Hi, I create embedded data in my survey. Before I publish my survey, I create a custom end of survey message and add some embedded data into my message. After I publish my survey, I go to message library and edit my end of survey message. I am not able to add other embedded data onto that message because no embedded data is available to choose from. How can I make those embedded data available?

Hello! I am designing a research study where in one block responders will be displayed one image, the first, which everyone will see. However, in that same block, only half the responders should see a second image that is "Image A" while the other half should see "Image B", as I'm conducing an A/B like test. Finally, in that same block, after the second image there will be some questions which everyone will see.My question is, how can I randomize that second picture within a block? I tried making "Image A" its own block and "Image B" its own block, but that doesn't work because it puts them into separate pages. I want the responder to see the first image, second image, and the questions all in ONE page.So in other words, the layout should look in one page:==================Page 1:FIRST IMAGE (everyone sees)SECOND IMAGE (A/B)50% will see Image A ONLY50% will see Image B ONLY

Hello, I am working on a research project that utilizes qualtrics for an action plan. The goal is to have participants access their past responses to determine how well they did following their action plan. I am aware that I can export the individual responses to a pdf. I have recently learned that I can convert the pdf into a jpg and then code the follow-up survey to display this when it is accessed. However, this takes a significant amount of work and so I was wondering if anyone knew of a simpler way for participants to access their responses? Is there a way to just send the individual responses to the participant? I would prefer to find something less complex/requires less work. I appreciate any insight or help and would be happy to answer any additional questions. Thank you.