Dynamic "From Name" in email distribution? | XM Community
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Dynamic "From Name" in email distribution?


jpmorgan
Level 2 ●●
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Hi everyone, 

 

I’m trying to understand if there’s a workaround to still make this happen, after confirming with Qualtrics support that it can’t be done with an embedded data value from the contact list. 

 

What I’d like to do is have the “From Name” in an email distribution be unique to the recipient. I don’t need the “From Address” or “Reply-to Email” to change, just the “From Name.” For example, if a contact list had an account manager field for every contact, that name would appear as the sender. This doesn’t seem like such a niche thing, so I’m surprised it’s not an option. Any off-the-wall suggestions?

Best answer by Shashi

Not aware of the full use case but you can make use of distrinution API to run in loop and distribute survey with dynamic from name.

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Shashi
Level 8 ●●●●●●●●
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  • January 11, 2024

Not aware of the full use case but you can make use of distrinution API to run in loop and distribute survey with dynamic from name.


jpmorgan
Level 2 ●●
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  • 15 replies
  • January 11, 2024

Thanks Shashi!


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