Experience Community

This week features a compelling proposal for customizable admin banners to improve organizational communication and expert guidance on integrating Human-Centered Design principles into your research workflow.Congratulations:​@amey_ghogale, ​@ebony_haley618 for reaching Level 1!Welcome ​@Anastasia_pan to the Community, we’re certain you’ll appear on this list in no

Wondering how to add field groups to a widget all at once? In this video, Andres will guide you through creating a field group in the dashboard:  FAQ: Field Groups What are the different types of groups available?There are three different group types in the data mapper:General Groups - Help you organize your data Measured Groups - Allow you to add multiple fields simultaneously with measurement capabilities Drill Groups - Enable drilling down into grouped data with multiple field supportHow do I create a field group?Open your data mapper Click on "Add Field Group"

Explore our newly branded Stanley Tumbler, Coffee Mug, T-Shirts & more plus learn how to mask phone numbers in surveys:Congratulations:​@MaggieGentry_CHNw for reaching Level 1!​@Sarah_Hastings for reaching Level 2!

This week we're celebrating community achievements, helping you navigate job transitions without losing access, and looking for your best candidate experience survey examples to share with fellow members.Congratulations:​@vanecarlini for reaching Level 1!​@mfiset, ​@CSDR  for reaching Level 2!

Making moves? We've got you covered! Here's everything you need to know about keeping your Community access: I'm leaving my job - can I still access my Community account?The short answer: It depends on your setup!If you're currently part of your organization's Qualtrics brand, you're likely occupying a seat within their license (and those seats are limited). When you leave, you'll probably need to either:Purchase your own Qualtrics license Ask your new employer if they have a Qualtrics license for you to join, or Switch to a free Qualtrics account You will need to update your Community email in all three scena

Discover how AI is complimenting survey design, learn best practices to manage your Qualtrics account, and moreCongratulations:​​@rsulliva5 for reaching Level 1!​@PRIYABHARDWAJ for reaching Level 2

5 For The Fight is a Qualtrics-led nonprofit and global campaign dedicated to the fight against cancer. Task: What non-profits or social causes are important to you? Why are they important or how do you support them? We’d love to hear your stories! During the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between May 1 and May 31, will receive this badge worth 50 points by the end of the month. 

This week’s roundup celebrates 2 members who earned their Qualtrics Platform Essentials Certification, a call to share your heatmap insights, standout CX survey strategies, and more.Congratulations:​@Adedamola for reaching Level 2!​@criggle and ​@Taylor.Bras for completing the Qualtrics Platform Essentials Certification

Use the Journey Chart Widget to visualize data from each stage of a person’s journey with your organization.   FAQ for the Journey Chart Widget What kinds of Journeys can be used in this widget?Journeys made in the Journeys tab and those made in a Customer Experience Program can both be used in the Journey Chart widget. Why isn’t this widget available to be added to my dashboard?Chances are, you don’t have the correct permissions enabled. Reach out to a brand administrator and ask them to enable the permissions outlin

This week, tips on blocking bots, geofencing surveys, and cleaning up “N/A” responses. Plus, member shoutouts, a trending idea (EV-417), and a call to share your Qualtrics impact story.Congrats to:🎉 ​@jamesbyrne, ​@tonydonato, ​@NeelamS, ​@sronkowski, and ​@KJK_14 for unlocking Level 1!🔥 ​@SlyNick for reaching Level 4 — keep the momentum going!

Learn how GPT Assisted Workflows automatically provide personalized responses to your customers based on feedback.  FAQ: GPT Assisted Workflows What are GPT Assisted Workflows?GPT Assisted Workflows use AI to automatically generate personalized responses to customer feedback and share summaries with the relevant teams, helping translate insights into actionable steps.How do I set up a GPT Assisted Workflow?Open your survey project and go to the Workflows tab. Set your trigger, like a survey response. Click the “+” sign, search for GPT, and link your account. Choose a template (e.g., “compose a reply”) or create one from scratch. Customize your prompt and context based on the feedback. Save your changes and add additional tasks if needed.

🎉 After a brief hiatus, it’s time to resume the Week in Review! From 15 members leveling up to bug fixes and trending ideas, here’s everything you need to know from around the Experience Community this week.Congrats to: ​@Crystal250 , ​@DaniD , ​@UniSurveys , ​@Mohsen, ​@dustin.stortz, ​@JoaoFP, ​@Rija for reaching Level 1!

Our new merch store is live! Learn how to create your store account, place your order, take advantage of our LinkedIn bonus points, and more!  0:00-0:52  Intro0:52-1:31  Demo of store including new items!1:31-2:10  How to create your store account2:10-2:42  How to earn an additional 50 points!

World Art Day, a celebration to promote the development, diffusion and enjoyment of art is celebrated every year on April 15. Learn more: https://www.unesco.org/en/days/world-art Task: How do you expressive yourself artistically? Perhaps you paint, play a musical instrument, or create pottery. Whatever it is, we want to hear about it!  Alternatively, how do you enjoy art? Is there an art exhibit that you’re still thinking about or a music festival that you attend every year?  During the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between April 1 and April 30, will receive thi

🎉 Welcome to this week's digest! We’re excited to spotlight 10 fantastic members who have leveled up – congratulations on your achievements! Join the conversation about tackling declining survey response rates, explore the trending idea of developing a dashboard for monitoring survey progress, and much more!Congrats to: ​@KatSense, ​@gustavo silva ​@Space - the final frontier ​@Nathan Gates, for reaching Level 1!​

In this first installment of our AI Insights Series learn how to get actionable feedback on your open-text survey questions.    FAQ for Survey Response Clarity Validation  What is the Survey Response Clarity Validation feature?Survey Response Clarity Validation is an AI-powered feature designed to enhance the quality of open-text survey responses. It prompts respondents to provide more detailed and meaningful answers, reducing the likelihood of receiving vague or incomplete responses.Who can utilize the Survey Response Clarity Validation feature?This feature is currently available only to users on our new AI-powered product suites.Why is Survey Response Clarity Validation important?In situations where survey participation rates are declining, it is especially crucial to obtai

Learn how to link two separate surveys for better insights.  Chapters: 0:00- 0:24 Intro & Learning Outcomes1:18-2:33 Adding query string to the URL2:33-2:55 Configuring end of survey block

This week, 7 community members achieved a new level, discover how survey respondents can share their results on social media, and more. Now more than ever people are sharing their experiences on social media sites like LinkedIn, Instagram, etc. Have you successfully enabled respondents to share their survey results on social media? If so, please share your insights with ​@bacoduti, here. 

Use the Collaboration feature to work on a survey alongside your colleagues.   FAQ for Collaboration Can I collaborate with someone who doesn’t have a Qualtrics account?Yes, but they will need to create a Qualtrics account in order to access the survey. This can be a free account or an account on an existing license. Why am I not able to share my survey?Only the original owner of a survey can share a survey with others. If you are not the original owner, you will need to reach out to them and ask them to share the survey with your intended collaborator. 

5 Community members leveled up this week, a member needs advice using TextiQ in non-English languages, and more!Learn about the unique ways members use QualtricsHave experience using TextiQ in a non-English language? Join the conversation. Thanks ​@Nam Nguyen  for bringing up this topic! Help shape Qualt

X4 is fast approaching! For this month’s Badge of the Month, we want to hear your thoughts: For Attendees: What topics or trends in experience management are you most excited to learn about at X4? Are you interested in exploring customer journey mapping, employee engagement strategies, or the latest in data-driven insights?For Those Who Can't Attend: Even if you can't make it this year, we’re eager to know: What topics and trends in experience management have been intriguing you lately? Are you passionate about user experience design, feedback loops, or using AI for better engagement?  During the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between March 3 and March 31, will receive this badge worth

This week’s highlights include how to systematize the essay review process, 2 new members leveling up, and an X4 recap: Do you have experience using Qualtrics to assign essays to reviewers? Help ​@Dreeszen systematize the essay review process.Congrats to ​@Dreeszen and ​@MaxLovell for

Product Specialist, Eugenia, will walk you through how to create video questions for multiple media types.  Chapters: 0:00- 0:23 Intro & What we'll cover0:24- 1:03 How to create video questions & upload videos1:04- 1:30 How to resize videos1:31- 3:08 Creating display logic3:09- 3:48 Testing your videos for desktop and mobile3:49- 3:52 Outro  FAQ for Optimizing Video Questions in Surveys What is a “meta info question” and why is it necessary?A meta info question is a hidden question used to collect important data about the respondent's device. It's necessary to tailor the survey experience based on the type of device being used.How do you add a meta info question?In your survey, add a meta info question by selecting the appropriate option in

This week’s highlights include integrating chatbots into Qualtrics and custom code for sliding questions. Read the digest:​@Nanditha MM is seeking advice on how to integrate chatbots within Qualtrics. Share your experience.Learn how to add a dollar sign to a sliding question.

Our Experience Community grows every day! Learn why members love Qualtrics and the community. Thank you to ​@pamelalbeck ​@gdyczyak ​@jmborzick ​@c.rose ​@YenMejia_Voce ​@Shobhit ​@nryalls ​@Jona ​@jlsisthebest ​@KristiAand everyone else for your kind words!  Question for the Experience Community: We know you love the Experience Community but what would you like to see to make it even better? 👀