Survey Platform

Hi, I have been trying to make a discrete choice experiment on qualtrics. I have been following Sylvian Weber’s guide (https://www.researchgate.net/publication/337008835_A_Step-by-Step_Procedure_to_Implement_Discrete_Choice_Experiments_in_Qualtrics) and the youtube channel by Eugen Bogoditsov who recommends using SDT (Survey design tool- https://github.com/astrezhnev/conjointsdt). Eugen’s youtube channel recommends uploading image files to a private server for using it in the choice experiment. I was wondering if anyone has an idea about an alternate route using only base features in Qualtrics to make images possible in a discrete choice experiment? Thanks 

Hello,We would like to connect our organization's Microsoft 365 account to use the Excel Extension in Qualtrics. While the connection setup looks straightforward, the documentation doesn’t clearly explain how the integration controls access to the individual user account within our organization’s Microsoft 365 account.It also mentions the option to connect to an individual M365 account, but this is not something we would want to do. We would like the user to use the organization’s M365 account only.To put it another way, everyone in our organization has an individual M365 account within our main M365 org account. If we set the connection, how does Qualtrics know that the Excel workflow task owned by John Smith needs to send the data to John Smith’s M365 account under our M365 org account?  https://www.qualtrics.com/support/survey-platform/actions-page/tasks/microsoft-excel-task/Thank you,Jody

*** Qualtrics engineers have been unable to give us a definitive actionable explanation for why the survey is failing. ***NB: We have tested the survey after removing all JavaScript - the error arises in both cases.For more than 3 months our survey has been consistently failing at various points in the survey. The failure is unpredictable; providing the same answers to the same questions will not necessarily reproduce the problem.This error (Sorry, an unexpected error occurred) is typical of the kind of error that the user sees while completing the survey. Can someone in engineering please check your logs and tell us why this error is arising? You have:an endpointa methoda timestamp.Engineering should be able to provide an explanation for why the error is arising given the provided information - and provide guidance on how to address the issue.Our electronic intake has been brought to a halt because of this issue; we have had to revert to paper intake. The issue has been ongoing fo

how do you use javascript in Qualtrics to auto-punch a response from a multi-select question (called Q1) when only one response is selected on Q1 to the next question (called Q2. Q2 is single select multiple choice question which displays those responses select in Q1).

I am trying to import response that were done by a 3rd party into Qualtrics. I built the survey and have the responses in a csv file. I mapped all the responses and yet every time the same fields are failing QID2, QID3, QID4, QID5, and endDate. Questions 2-5 are all Yes, No, or N/A. I’ve made sure they are formatted on the survey the same as the csv file. I’ve tried mapping them 1->Yes, 2 → No, etc… as auto suggested when I click into mapping values, I also tried Yes → Yes, No → No, etc… still got the “Responses could not be imported,” and I even tried it by not selecting mapping values, still got the same error response. The endDate field is also failing but I noticed it needs to be yyyyMMdd hh:mm:ss, so I will adjust that when I attempt my next import. 

Hello,Ia m looking for a way to customize question texts based on previous given answers. In detail I want to ask customers whether they consider their claim as solved and then in an open text box at the end of the survey refer to their answer and add for everyone not considering the claim as closed something like “What is not yet solved for you” before asking for further feedback.I have already tried defining embedded data with the text, which works for one language but cannot be translated to multiple languages.Any ideas?BR Sophie

Hi everyoneI’m new to Qualtrics and would appreciate assistance with this survey logic programming issue:I have a two-order drill down eligibility question at the start of the survey (State/hospital).“My workplace is not listed” is an option in each of the second order drill down lists by state. I want to trigger an ineligibility statement if this option is selected, followed by the end of the survey.There are over 1300 workplaces in the 2nd order drill down list.I’ve tried using embedded data with branch logic as follows (see attached image of survey flow):Embedded data:  SelectedWorkplace=${q://QID158/ChoiceGroup/2/SelectedChoices}Branch logic:  SelectedWorkplace is equal to My workplace is not listedThen branch to a block containing the ineligibility question and then end of surveyHowever, the survey marches on regardless! Any help would be much appreciated.

We received notification from an instructor who is only receiving the second half of an exam for our Spanish/English translation program and not the first part. There is also another application/survey for our interpretation program that is supposed to be going to two specific persons but it isn’t. I'm pretty new to qualtrics and the survey was set up by someone who is no longer in our department. If someone could provide some guidance that would be wonderful. Thank you. 

I have a constant sum matrix question where I'm asking participants to report out IN MINUTES… is there a  way to convert it into *hours on the total (gray line) rather than it displaying as an additional line?  *I do have Javascript set up but it’s displaying as an additional line rather than the “total” line in gray. Also something is incorrect with the JS  - as you can see below the total is truly 180 minutes, which is 3 hours, but somehow the JS is coming up with 5.1hours. Qualtrics.SurveyEngine.addOnload(function () {    const qContainer = this.getQuestionContainer();    const inputs = qContainer.querySelectorAll('input[type="text"]');    // Create a display element for the total in hours    const totalDisplay = document.createElement('div');    totalDisplay.style.marginTop = '15px';    totalDisplay.style.fontWeight = 'bold';    totalDisplay.textContent = 'Total Time: 0 hours';    qContainer.appendChild(totalDisplay);    // Function to calculate and update total in hours    functio

We have created shortened anonymous survey links using sites like Bit.ly, but is there an easy way to create shortened personalized links within Qualtrics, rather than a 3rd party site? We’re hoping to place shortened personalized links in text messages, rather than a very long survey link due to character limitations with SMS.

Thank you.

I tried to leverage ChatGBT with limited success since I’m not super technical. So while I’m reverting back to the Rank question for now because it technically accomplishes my task, it didn’t provide the best UX for the amount of options the users need to rank.TASK: I have 48 name options to rank into a top 10 list. So I wanted to have 10 multiple choice questions in dropdown format where after each question, the answers selected in previous questions are removed from the list.  I’m open to scrapping the code from the AI if there’s a more efficient way to do it. But below is the closest I got to a refined piece of code for this that I could include in each question:Qualtrics.SurveyEngine.addOnReady(function() { // Define your ranking QIDs in order var rankingQIDs = ["QID18","QID20","QID21","QID23","QID24","QID25","QID26","QID27","QID28","QID29"]; // Current question ID and index in ranking var qid = this.getQuestionInfo().QuestionID; var currentIndex = rankingQIDs.indexO

I have created multiple surveys using retake links but I am running into an issue I haven’t experienced before. This survey is being used for two different references to submit letters of recommendation for the same candidate. The first reference answers a multiple choice question and uploads a file. When their submission is received, an email is sent to the second writer do the same thing in duplicate questions. After both have been received, an email is sent to the review board with links to the files. When I use display logic to hide the first respondent’s questions/answers, the answers are erased upon submission of the retake link. However, if I leave them so they’re visible to the second respondent, their answers are intact. In my past experiences (with more complex surveys), I have not experienced this problem. Any idea what I might need to change to correct this?  Note: I have tried using display logic to hide the questions based on Q_URL containing Q_R and using skip logic to j

Hi,  Is there a way to fill quota based on the number of file uploads? For example, I would like for the quota to increase when a participant submits a minimum of 20 files.  Thank you!

Hi there!I’m trying to add in a dropdown into a multiple choice response but not quite sure how to go about it. Below is the question and responses:Q: “how many of each vehicle do you currently own?”Multiple choice responses:Petrol or diesel car (drop down options:1-5) Hybrid car (drop down options:1-5) Electric car (drop down options:1-5) Motorbike (drop down options:1-5) etc...When I try to chance the format to ‘dropdown’ it just puts petrol car, hybrid car, electric car etc… into the drop down, rather than allowing me to do a drop down for just the number of those vehicles.The only other thing I can think of is doing a text entry for each option so respondents can type in the number of those vehicles that they have? Does anyone know how to do a drop down within a multiple choice question?Thanks in advance,Sara 

How can I create a bipolar slider with text on both sides? I only have one statement and I would like to write Left on the left and Right on the right. Thank you in advance!

Can someone please show me how can I put labels on top or bottom of the first and last stars of my question? I want to achieve something like this. I built this survey on Salesforce. 

I have a matrix table with 7 options someone can select for themselves and for their children. I want to get a count of how many times Column 2 was selected for all of the children, but exclude the selection for “yourself”. Is it possible to do a count of the specific answer in column 2 , but exclude the selection for “yourself” in the statments? I plan on using the count from this question as an embedded data field so I can compare the count to another field to make sure that the counts match. 

Dear community, The requirement is to create a two-level drill-down question where the higher level is automatically selected using embedded data that comes as a query string from the anonymous link of the survey, thus only the relevant options at the second level of the question are offered to the participant. A kind of display logic for the second level.  i Would like to have a drilldown question so autocomplete question with SDS instead is not what i’m looking for. Also, there are thousands of different options to set so display logic is not the way to go. Please advise. have a wonderful day,Dar 

Hello,We have translated our survey into multiple languages and would like to create separate copies of the survey for each country (i.e., with a different language per copy).We have reviewed the Qualtrics documentation and saw that it explains how to let participants choose their preferred language when responding. However, we do not want to offer a language-selection option to respondents — we want to have fully separate surveys from the start, each in a single language.The problem we are facing is that when we change the survey’s base language, our translations are deleted. We have not been able to find a way to change the survey’s language while keeping only the desired translation without losing the other translations or the existing content.Could you please advise on how to create independent survey copies for each language without losing our translations?Thank you for your help.

HiAre there anywhere else options to adapt an image when exporting as an JPG? I only get options for the delivery of the image (see picture).The problem is that the labels are too small in e.g. a bar chart image.What is the best way to export the results?  

I'm not sure if I'm just missing it somehow but how do I end a survey to prevent people from taking it? Am I able to schedule it ahead of time or where do I go to click end? I've tried to search this question on here but haven't found an answer. Thanks!

Hello All,I’m trying to use codes taken in from GoogleSheets through WebService in my survey (as form a one-time reward for participants). I have a working script pasted in Google’s AppsScript (after each time I go through a preview or another form of doing the survey, I see in my GoogleSheets that a code has been used - it’s getting marked as used; I’ve pasted the script’s code at the very end of this message).My Survey Flow looks like this (link is correct ;) and the length is as it is now, it’s testing first :))...And I believe that piping in form is also fine: However, I don’t see the code - just the text (even though the script works). I set the app as public with access to everyone and I’ve set the sheet as public (same; the app works in incognito and the test Web Service in Qualtrics’ Survey Flow connects with the app, marking new codes as used).Still - there’s no code visible in either preview or actual link :( Could anyone help me out and either point out what I’m doing wrong

I have setup survey flow branch logic to screenout people who fail certain checks (Age, postcode, etc).I have a unique ‘screenout’ link from my panel sample provider. I put that into the URL redirect, and clicked “Flag response as: screened out” (as per screenshot below).However in the data that I’ve now collected, there is no column that has “screened out” or anything that could conceivably be a ‘screened out’ flag.(I’ve manually filtered responses to those that had eligible postcodes and those that didn’t and there is no data in the spreadsheet that clearly distinguished between the two, even though the branch logic definitely worked as those who don’t have eligible postcodes don’t get shown any more questions.)So how do I find / filter by screened out flag?Thanks  

Hi, I have not used Javascript before and would like to find out if it is possible to get around the problem without using JS. I have a series of multiple choice questions (2 attached in the example). I need the value of the second question to be less than the value of the first question to validate. (The idea being that you can’t get an undergrad without a high school degree, so likelihood of UG can’t be higher than high school). I can’t get custom validation to use the coded values of the options to set up the logical validation.