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What is the Qualtrics Experience Community?

The Qualtrics Experience Community is the world's leading experience management community.
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Experience Community

25,918 Topics
76,088 Replies
46,310 Members

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Featured topics

📰 Qualtrics Product News | April 2026

Forum|Forum|1 month ago

4980

Shape the Future of In-Product Help

Forum|Forum|27 days ago

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Level Up 2026: Mid-Year Check-In | Badge of the Month | July 2026

Forum|Forum|4 days ago

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Recently active
Product Forum
Thought Leadership

Hello,I would like to change the font and size of the "Not applicable" box regarding a cursor question.Do you know the code to do that?

NikeetaQPN Level 3 ●●●

Workflows

Retrigger survey if no responce

Hi Team,We have the following requirement:When a contact is uploaded, a ticket should be created automatically, and the survey should be distributed. If the contact submits a survey response, the corresponding ticket should be closed automatically. t

AlonsoCAdministrator

Level Up 2026: Mid-Year Check-In | Badge of the Month | July 2026

Back in January, we kicked off the year with Level Up 2026, where many of you shared a skill, certification, habit, or goal you were committing to for the year. We're halfway through 2026, time for an honest check-in!Task: Tell us how it's going.If y

Survey Platform (Before March 2021)

Matrix mobile friendly enabled, not working

I have a matrix table with single answer and mobile friendly option turned on. However, when testing the instrument I don't get the accordion screen for the mobile simulation--I still get the matrix. I've read the documentation (https://www.qualtric

Marlon Andres Zapata Urrea

CX Dashboards

Creación de widgets con grupos de datos

Buen día equipoPresento un inconveniente ya que no he podido dar solución a un requerimiento de un cliente, el cual desea tener dentro de un mismo widget de barras 3 grupos, los cuales estarían divididos de la siguiente manera:-Grupo 1: Weekday (de

Looking to calibrate Display Logic in Matrix Table

Hi everyone!I have a question regarding the display logic in matrix tables. I am unsure if anyone has tried to calibrate something like this before.I am trying to share a survey that relies on embedded data. Per suggestions from this discussion group

SSO configured via Azure, Just in time provision enabled but still receiving error on sign in

Hi All,As outlined in the question, we have configured the SAP Qualtrics enterprise app in Azure for SAML authentication. We then created a new connection in Qualtrics SSO, and made this the default organization login for SAML. From within this conne

AlonsoCAdministrator

Celebrating Qualtrics Community Member Contributions & Achievements!

Happy Friday, Community! This week is all about celebration. Celebrating members who have leveled up, an outstanding comment from the week, and all the contributions from our World Cup challenge! Congratulations@MadeleineK, @Samuel_Davis for reachi

642

2 days ago

MichaelCAdministrator

Community Basics & Discussions

👋 Join the Fun! Introduce Yourself Here

Welcome to the Experience Community! We'd love to meet you and want to hear your story! Share what brings you here:Who are you? Tell us about your background and your current role. Your journey: How are you currently using Qualtrics? What excites yo

Javascript on a NPS question

hello, i have an investigation with a question composed of javascript. I made a change on the appearance of the questionnaire and my javascript no longer works. Do you have any leads?

Hello,I would like to change the font and size of the "Not applicable" box regarding a cursor question.Do you know the code to do that?

NikeetaQPN Level 3 ●●●

Workflows

Retrigger survey if no responce

Hi Team,We have the following requirement:When a contact is uploaded, a ticket should be created automatically, and the survey should be distributed. If the contact submits a survey response, the corresponding ticket should be closed automatically. t

AlonsoCAdministrator

Level Up 2026: Mid-Year Check-In | Badge of the Month | July 2026

Back in January, we kicked off the year with Level Up 2026, where many of you shared a skill, certification, habit, or goal you were committing to for the year. We're halfway through 2026, time for an honest check-in!Task: Tell us how it's going.If y

Survey Platform (Before March 2021)

Matrix mobile friendly enabled, not working

I have a matrix table with single answer and mobile friendly option turned on. However, when testing the instrument I don't get the accordion screen for the mobile simulation--I still get the matrix. I've read the documentation (https://www.qualtric

Marlon Andres Zapata Urrea

CX Dashboards

Creación de widgets con grupos de datos

Buen día equipoPresento un inconveniente ya que no he podido dar solución a un requerimiento de un cliente, el cual desea tener dentro de un mismo widget de barras 3 grupos, los cuales estarían divididos de la siguiente manera:-Grupo 1: Weekday (de

Looking to calibrate Display Logic in Matrix Table

Hi everyone!I have a question regarding the display logic in matrix tables. I am unsure if anyone has tried to calibrate something like this before.I am trying to share a survey that relies on embedded data. Per suggestions from this discussion group

SSO configured via Azure, Just in time provision enabled but still receiving error on sign in

Hi All,As outlined in the question, we have configured the SAP Qualtrics enterprise app in Azure for SAML authentication. We then created a new connection in Qualtrics SSO, and made this the default organization login for SAML. From within this conne

AlonsoCAdministrator

Celebrating Qualtrics Community Member Contributions & Achievements!

Happy Friday, Community! This week is all about celebration. Celebrating members who have leveled up, an outstanding comment from the week, and all the contributions from our World Cup challenge! Congratulations@MadeleineK, @Samuel_Davis for reachi

642

2 days ago

MichaelCAdministrator

Community Basics & Discussions

👋 Join the Fun! Introduce Yourself Here

Welcome to the Experience Community! We'd love to meet you and want to hear your story! Share what brings you here:Who are you? Tell us about your background and your current role. Your journey: How are you currently using Qualtrics? What excites yo

Javascript on a NPS question

hello, i have an investigation with a question composed of javascript. I made a change on the appearance of the questionnaire and my javascript no longer works. Do you have any leads?

Tips for Running a Moderated Focus Group – Anyone Done This

Hi Qualtrics Community! 👋I'm looking for advice from anyone who has experience running moderated focus groups for user testing with the Qualtrics platform.We're planning to run a session with a set participant group and would love to hear from others

231

23 days ago

KelliPolkLevel 4 ●●●●

Market Research

How do you handle your PII data related to services?

Hi everyone,Our organization is launching our annual property tax rebate program, and we’re looking to improve our data handling. Currently, residents upload sensitive tax documents through a secure portal, but we’re looking for a solution that reduc

481

2 months ago

Isabelle_ZdatnyQualtrics Employee

Customer Experience (CX)

You’re invited to participate in Qualtrics XM Institute research!

Hi everyone! This is your official invite to participate in Qualtrics XM Institute’s annual research on the state of customer experience.If you’re part of your organization’s CX efforts, this 12 minute survey is your opportunity to shape industry ana

811

5 months ago

NewHomeCXManagerLevel 3 ●●●

Welcome and Introductions

New to Qualtrics

I am a Customer Experience Manager in Canada and new to Qualtrics. We’ve launched 2 surveys and excited to add a third survey in the Spring of 2026. Looking forward to networking in the XM Community Member forum as we start this exciting new chapter

Experience management (XM)

Purchase of certification exam for Qualtrics Platform Essentials

I have completed the learning journey “Qualtrics Platform Essentials Certification Journey L1”. Now I’d like to purchase the certification exam by paying the required amount. On completion of this learning course, this webpage appears for purchasing

791

5 months ago

SteveBelgraverLevel 5 ●●●●●

Welcome and Introductions

Happy Holidays and a Wonderful 2026!

As 2025 winds down taking a moment to send my warmest wishes to the Leaders Network community members!Wishing you and yours a wonderful holiday season and an exciting 2026. Looking forward to more exciting discussions, helpful posts, and great intera

812

6 months ago

MarkGrunskeLevel 2 ●●

Leaders Network Support

Core XM Expert Certification

Greetings Everyone,Has anyone taken the CoreXM Expert Certification Exam recently?If so, do you have any advice?I would like to take it before the end of the year.ThanksMark GrunskeFranklin Public Schools, WI

Customer Experience (CX)

Seeking Advice: Declining Survey Response Rates & Link Trust

Hi everyone,I'm hoping to tap into the collective wisdom of this community regarding a challenge I'm facing with our customer experience program.We've noticed a drop in our survey response rates year-over-year, even though key factors like our target

Week 4: Winning the conversation with your CFO

Week 4: Winning the conversation with your CFO What we covered:For those who attended the final session, how are you feeling about securing executive buy-in for your 2026 roadmap?The session focused on taking your priorities and demonstrating their v

661

7 months ago

JamesScuttAdministrator

Welcome and Introductions

Welcome to the Leaders Network! We're excited you’re here! 🎉

We invite you to introduce yourself! Please share a bit about your background, interests, and what you hope to gain from our discussions. Here are a few suggestions to help you craft your introduction...💁 Background: What’s your role in your organisa

11428

8 months ago