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What is the Qualtrics Experience Community?

The Qualtrics Experience Community is the world's leading experience management community.
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Experience Community

25,669 Topics
75,344 Replies
45,704 Members

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Featured topics

Piloting Our Early Access Incentive Program!

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👋 Join the Fun! Introduce Yourself Here

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Good Feels Only | Badge of the Month | April 2026

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536

Recently active
Product Forum
Thought Leadership

B

Bexs

Survey Platform

Adding a question that ask for time of day

HI, I am working with a team member that wants to create a question that ask a Start Time and End time. How do I achieve this?There is a “2 minutes with Qualtrics” video that says to use flapjack but no support for custom code. Any suggest for sta

50

B

22 hours ago

kgillisLevel 6 ●●●●●●

Survey Platform

Follow up question to respondent after a survey has been completed

I would like to send a follow up question to the participant 2 weeks after they submit a survey, the catch is that I would like the question to be within the original survey, not a separate follow up survey, additionally I would like to send it repea

Giving groups of users access to Dashboards

Hey Guys!!Has anyone figured out how to give dynamic groups of users Read access to dashboards without having to touch the permissions of each person individually? We thought about trying to set up our default Security Role to allow everyone to have

AlonsoCAdministrator

Interview Selector Tips, Custom Survey Options & Conditional Submit Buttons

This week, learn how to schedule interviews directly in your surveys with Interview Selector, discover solutions for creating custom survey options, and explore JavaScript techniques for hiding submit buttons based on question responses. Plus, share

swholeyLevel 1 ●

Have you developed custom code to only allow audio response only and not video?

I would only like my respondents to have the option to record audio responses (and no video) but cannot easily do this. Have you developed custom code to achieve this, and if so, would you please share it with me? Thanks in advance!!

132

S

1 day ago

JamesScuttAdministrator

Announcements

What You Missed at X4: A Conversation about Turning Numbers into People

A Conversation about Turning Numbers into People We heard from a public services leader who described a quiet but powerful shift in their organization. For years they were data-heavy but insight-poor. Scores were tracked and trends were charted, but

291

1 day ago

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

Weekly Product Release Notes - April 1, 2026

Features Released On Or Before April 1, 2026 Support SiteQualtrics Support Site Redesign: The support site has been redesigned in all languages, including a brand new homepage showing recently updated pages, important highlights, and more.All Dashbo

2993

2 days ago

AlonsoCAdministrator

Badge of the Month

Good Feels Only | Badge of the Month | April 2026

This month, in the spirit of International Wellness Day, we're celebrating the habits, rituals, and little things that help us feel our best. Wellness looks different for everyone, so share yours and let’s help each other feel good! Choose one way to

536

2 days ago

N

NguyenPhiLongLevel 2 ●●

CX Dashboards

Custom font in dashboard widget

Hi community,I’m currently working with Qualtrics Dashboards and would like to customize the appearance of my widgets.Is there any way to change the font family of the text inside dashboard widgets (e.g. charts, labels, titles, etc.) to a custom font

Space - the final frontierLevel 2 ●●

Employee Engagement

EX Dashboards: How to avoid perfomance issues

Hi folks,what is your experience to have the best performance in dashboards?My experience/suggestions so far what would affect performance:Amount of data per widgets needed to be loaded → high impactAmount of widgets on a page → high impactAmount of

Adding a question that ask for time of day

HI, I am working with a team member that wants to create a question that ask a Start Time and End time. How do I achieve this?There is a “2 minutes with Qualtrics” video that says to use flapjack but no support for custom code. Any suggest for sta

50

B

22 hours ago

kgillisLevel 6 ●●●●●●

Survey Platform

Follow up question to respondent after a survey has been completed

I would like to send a follow up question to the participant 2 weeks after they submit a survey, the catch is that I would like the question to be within the original survey, not a separate follow up survey, additionally I would like to send it repea

Giving groups of users access to Dashboards

Hey Guys!!Has anyone figured out how to give dynamic groups of users Read access to dashboards without having to touch the permissions of each person individually? We thought about trying to set up our default Security Role to allow everyone to have

AlonsoCAdministrator

Interview Selector Tips, Custom Survey Options & Conditional Submit Buttons

This week, learn how to schedule interviews directly in your surveys with Interview Selector, discover solutions for creating custom survey options, and explore JavaScript techniques for hiding submit buttons based on question responses. Plus, share

swholeyLevel 1 ●

Have you developed custom code to only allow audio response only and not video?

I would only like my respondents to have the option to record audio responses (and no video) but cannot easily do this. Have you developed custom code to achieve this, and if so, would you please share it with me? Thanks in advance!!

132

S

1 day ago

JamesScuttAdministrator

Announcements

What You Missed at X4: A Conversation about Turning Numbers into People

A Conversation about Turning Numbers into People We heard from a public services leader who described a quiet but powerful shift in their organization. For years they were data-heavy but insight-poor. Scores were tracked and trends were charted, but

291

1 day ago

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

Weekly Product Release Notes - April 1, 2026

Features Released On Or Before April 1, 2026 Support SiteQualtrics Support Site Redesign: The support site has been redesigned in all languages, including a brand new homepage showing recently updated pages, important highlights, and more.All Dashbo

2993

2 days ago

AlonsoCAdministrator

Badge of the Month

Good Feels Only | Badge of the Month | April 2026

This month, in the spirit of International Wellness Day, we're celebrating the habits, rituals, and little things that help us feel our best. Wellness looks different for everyone, so share yours and let’s help each other feel good! Choose one way to

536

2 days ago

N

NguyenPhiLongLevel 2 ●●

CX Dashboards

Custom font in dashboard widget

Hi community,I’m currently working with Qualtrics Dashboards and would like to customize the appearance of my widgets.Is there any way to change the font family of the text inside dashboard widgets (e.g. charts, labels, titles, etc.) to a custom font

Space - the final frontierLevel 2 ●●

Employee Engagement

EX Dashboards: How to avoid perfomance issues

Hi folks,what is your experience to have the best performance in dashboards?My experience/suggestions so far what would affect performance:Amount of data per widgets needed to be loaded → high impactAmount of widgets on a page → high impactAmount of

30

S

2 days ago

KelliPolkLevel 4 ●●●●

Market Research

How do you handle your PII data related to services?

Hi everyone,Our organization is launching our annual property tax rebate program, and we’re looking to improve our data handling. Currently, residents upload sensitive tax documents through a secure portal, but we’re looking for a solution that reduc

180

1 month ago

Isabelle_ZdatnyQualtrics Employee

Customer Experience (CX)

You’re invited to participate in Qualtrics XM Institute research!

Hi everyone! This is your official invite to participate in Qualtrics XM Institute’s annual research on the state of customer experience.If you’re part of your organization’s CX efforts, this 12 minute survey is your opportunity to shape industry ana

421

2 months ago

N

NewHomeCXManagerLevel 2 ●●

Welcome and Introductions

New to Qualtrics

I am a Customer Experience Manager in Canada and new to Qualtrics. We’ve launched 2 surveys and excited to add a third survey in the Spring of 2026. Looking forward to networking in the XM Community Member forum as we start this exciting new chapter

Experience management (XM)

Purchase of certification exam for Qualtrics Platform Essentials

I have completed the learning journey “Qualtrics Platform Essentials Certification Journey L1”. Now I’d like to purchase the certification exam by paying the required amount. On completion of this learning course, this webpage appears for purchasing

261

2 months ago

SteveBelgraverLevel 5 ●●●●●

Welcome and Introductions

Happy Holidays and a Wonderful 2026!

As 2025 winds down taking a moment to send my warmest wishes to the Leaders Network community members!Wishing you and yours a wonderful holiday season and an exciting 2026. Looking forward to more exciting discussions, helpful posts, and great intera

Tree_TopsLevel 1 ●

Question About AI Webinar Registration

I received an email invitation for the AI webinar “Insights Unlocked: Empowering Researchers with AI and Synthetic Data” on 3rd December. Unfortunately, I can’t register because I don’t have a valid work email address. Am I still eligible to attend i

782

3 months ago

MarkGrunskeLevel 2 ●●

Help and Support

Core XM Expert Certification

Greetings Everyone,Has anyone taken the CoreXM Expert Certification Exam recently?If so, do you have any advice?I would like to take it before the end of the year.ThanksMark GrunskeFranklin Public Schools, WI

Customer Experience (CX)

Seeking Advice: Declining Survey Response Rates & Link Trust

Hi everyone,I'm hoping to tap into the collective wisdom of this community regarding a challenge I'm facing with our customer experience program.We've noticed a drop in our survey response rates year-over-year, even though key factors like our target

Week 4: Winning the conversation with your CFO

Week 4: Winning the conversation with your CFO What we covered:For those who attended the final session, how are you feeling about securing executive buy-in for your 2026 roadmap?The session focused on taking your priorities and demonstrating their v

391

4 months ago

JamesScuttAdministrator

Welcome and Introductions

Welcome to the Leaders Network! We're excited you’re here! 🎉

We invite you to introduce yourself! Please share a bit about your background, interests, and what you hope to gain from our discussions. Here are a few suggestions to help you craft your introduction...💁 Background: What’s your role in your organisa

10478