Product Release Notes

Features Released On Or Before May 14, 2025 Survey Platform Project Approval: New settings have been added to allow survey collaborators to request approval for projects.  Features Starting On & After May 21, 2025 Extensions

  Released On Or Before May 7, 2025 Dashboards Dashboard Export Permission: For CX dashboards, a new dashboard setting has been added to enable or disable visualized aggregated data exports to CSV, TSV, and XLSX format. Patient Experience Benchmark: The Patient Experience benchmark has been updated with refreshed customer data from Q1 2025.Distribu

 Features Released On Or Before May 7, 2025 Text iQ Brand Topics: You can now save Text iQ topics as a brand topic model. This allows the model to be used by any user in your license, helping to standardize text analysis across projects. After importing a brand model, you can customize it for your specific analysis. Strategic UX

 Features Released On Or Before April 30, 2025 Location Experience Hub Multiple Instances of Apps: You can now configure multiple instances of Qualtrics apps.These apps can then be shared with different groups of users that may have unique needs. Multiple instances are currently only available for the Location Experience Hub. Survey Platform

 Features Released On Or Before April 23, 2025 Qualtrics App in Salesforce Custom Domains in the Qualtrics App in Salesforce: You can now send surveys from the Qualtrics App in Salesforce by using a custom “From” domain.  Features Starting On & After April 30, 2025 Location Experience Hub

 Features Released On Or Before April 16, 2025 CX Dashboards Dashboard Export Permission: For CX dashboards, a new dashboard setting has been added to enable or disable visualized aggregated data exports to CSV, TSV, and XLSX format. Patient Experience Benchmark: The

 Features Released On Or Before December 4, 2024 Survey Platform Deprecation of Spell Checker: The spell checker in survey tools and

 Features Released On Or Before April 9, 2025 Distributions Complaint Metrics in Distributions: Spam rate statistics for each email distribution are now displayed in the Distributions tab. Spam rate is the ratio of complaints received to the number of emails sent for a given distribution, and is calculated for each email provider. The

  Released On Or Before April 2, 2025 CX Dashbords Improved Premade Benchmark Creation: By switching to the new benchmark editor, you get faster benchmark creation, new industry and regional filters you can save, improved version updates, and better benchmark widget-editing capabilities. Available in CX Dashboards only, not yet in EX. Dashboards

 Features Released On Or Before April 2, 2025 CX Dashboards Improved Premade Benchmark Creation: By switching to the new benchmark editor, you get faster benchmark creation, new industry and regional filters you can save, improved version updates, and better benchmark widget-editing capabilities. Available in CX Dashboards only, not yet in EX. Distributions WhatsApp Distr

 Features Released On Or Before March 26, 2025 Dashboards Record Table Widgets: If respondents upload files with their response, you can now download all of these files from your record table in a zip file. This option is only available in survey Results Dashboards and CX Dashboards, not EX. Directories Locations Tab:

There will be no product release notes next week, March 19th, due to the X4 conference. The support site will not be updated and there are unlikely to be any large product updates.Features Released On Or Before March 12, 2025 Dashboards Percentile Rank in Benchmarks: You can now select percentile rank as a metric within the benchmark editor. This option is also available when configuring

 Features Released On Or Before February 26, 2025 Customer Success Hub Customer Success Hub: The Customer Success Hub’s homepage has been redesigned to streamline your access to support and resources. For admins, we've made it easier for you to review your license and preferences.   Features Starting On & After March 5, 2025 

  Released On Or Before March 5, 2025 Customer Success Hub Customer Success Hub: The Customer Success Hub’s homepage has been redesigned to streamline your access to support and resources. For admins, we've made it easier for you to review your license and preferences. Dashboards Benchmark Editor (CX): The XMI Customer Ratings Overall benchmark for CX dashboard

 Features Released On Or Before March 5, 2025 Discover Smart Query: Use artificial intelligence (AI) to generate category rules based on your use case. This can be helpful for building and developing more complex

 Features Released On Or Before February 19, 2025 Dashboards Benchmark Editor (CX): The XMI Customer Ratings Overall benchmark for CX dashboards has been refreshed with 2024 data.

  Released On Or Before February 5, 2025 API Setting API Rate Limits: Brand Admins can now enforce API rate limits for individual users, putting a cap on how many requests the user can call per minute. Dashboards Dynamic Text in Rich Text Editor: The Rich Text Editor widget now supports displaying date and metrics data as dynamic text.

 Features Released On Or Before February 12, 2025 Website / App Insights Users Tab Updates: The Users tab within Website / App Insights projects has been updated. The process for adding users has been simplified, you can now bulk edit permissions for multiple users, and you can filter the users page to search for users with specific permissions. Workflows

 Features Released On Or Before February 5, 2025 API Setting API Rate Limits: Brand Admins can now enforce API rate limits for individual users, putting a cap on how many requests the user can call per minute. Workflows Building Workflows: The Workflows editor has been updated with a streamlined interface to enhance the way you

 Features Released On Or Before January 29, 2025 EX Add Participants from Global Directory: A new method for adding participants to EX projects. You can use this option to search for individual participants that exist in your EX directory and add them to the project. Survey Platform Li

 Features Released On Or Before January 22, 2025 Dashboards Dynamic Text in Rich Text Editor: The Rich Text Editor widget now supports displaying date and metrics data as dynamic text. Healthcare Patient Experience Benchmark:

 Features Released On Or Before January 15, 2025 Directories Updated Directories Landing Page: For users with access to multiple directories, the landing page when selecting Directories from the global navigation menu has been updated. On this page you can select and view the Employee Directory, Contacts Directory

  Released On Or Before January 8, 2025 Discover Machine Learning Sentiment (Discover): Machine learning evaluates the positivity/negativity of text and assigns sentiment labels to sentences across all supported languages. If it is enabled, this kind of sentiment replaces the previous rules-based approaches. Pulse Transferring Pulse Programs: You can now transfer ownership of Pulses using Project admin, just like other EX projects.

 Features Released On Or Before January 8, 2025 Pulse Transferring Pulse Programs: You can now transfer ownership of Pulses using Project admin, just like other EX projects. XM Platform Automatic Survey Closure:

These are the last Weekly Release Notes for 2024. No new content or updates will be published to the Support Site, Customer Success Hub, or Product Roadmap from December 19, 2024 to January 2, 2025. Features Released On Or Before December 18, 2024 Workflows