Monthly Product Release Notes - January 12, 2023 to February 8, 2023

CarolineH · 2023-02-08T21:10:16+00:00

BX DashboardsBX Spotlight Insights: Users can generate insights in BX Global Brand Tracker programs to analyze how brand data compares against each other. These insights are generated by analyzing t-test comparison groups in a cross-tab analysis that produces statistically significant comparisons between demographic groups and across competitor brands.CoreXMCollaborating on Projects: A new permission has been added to project collaboration to provide view-only access to a collaborator. Qualtrics Library Redesign: All resource types have been combined within one library, and the process for creating new resources has been simplified. The library is also WCAG 2.0 AA accessible.Meta Info Question: The meta info question no longer displays Flash or Java information when using a simple survey layout.Qualtrics XM App: The supported OS versions for the XM app have been updated. The XM app is compatible with iOS 14+ and Android 9.0+.CXRetail Banking Accelerator: Introducing a new pre-built CX program for Retail Banks and Credit Unions. Includes customizable surveys, workflows, intercepts, and example dashboards.CX DashboardsDashboard Notifications: New and improved user interface lets you filter and sort your notifications. Plus, you can now name notifications.Segments in Spotlight Insights: You can use the customer insights you gather to create segments of your directory contacts – now with improved matching algorithms.DashboardsDashboard Translations: The user interface has been streamlined for EX, CX, and BX dashboard translations.Stats iQR Coding in Stats iQ: This feature is now available for customers in the FedRAMP environment.WorkflowsExperience ID Change Event: This workflow event allows users to trigger workflows based on contact change events, including the creation of a contact, deletion of a contact, or updates to an existing contact. Creating Workflows: The “Create a workflow” button has been added to the stand-alone Workflows page. The options names for creating a workflow have also been updated.XM PlatformCustomer Success Hub: The “Grow My Skills” page has a refreshed interface with improved resource suggestions.Setting up an SMTP Relay: You can now use OAuth2 as an authentication method when setting up an SMTP relay.XM SolutionsVideo Diary Study Guided Solution: This new guided solution uses video response questions to analyze customer sentiments and let them share their experiences in their own words. This solution includes a survey, video editor, and dashboard.360Custom Metrics: Set up your business’s key metrics and other custom calculations for use across your dashboard.Workflows in 360 Projects: The Workflows tab is now available in 360 projects.360 Library: The 360 library has been removed. No other library functionality is affected by this update.AllNone.*Disclaimer: Release dates are approximate and are subject to change. Not every feature is guaranteed to be included in Upcoming Features.If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.You can provide feedback on the Monthly Product Release Notes here.

Monthly Product Release Notes - January 12, 2023 to February 8, 2023 | Experience Community

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