Survey Platform

Hi everyone,If possible I am after some help styling a multiple choice, drop-down question.This is what it currently looks like.Ideally I would like it to appear like the below, helping ensure design consistency with other questions.As always, thanks for the help!💪

Hi Community!We have a survey that has a single select question type with 10 answer choices. Right now we have logic to randomize all answer choices but we would like to rank or sort them by using an embedded data field or an answer from a previous question. Is there anyway to do this?Thanks in advance!Jenny

Hello, I would like to create a long survey of side by side questions and it will be very tedious to add them manually through the interface, so I would like to import them from a text. Is there a way to add a side by side question to a simple or advanced text? what is the format for that?

Is there a way to either pipe ticket data or survey day into a "Ticket Message" message type?We have a customer inquiry form where user's submit issues/questions. This form generates a Qualtrics ticket. Our customer service team would like to use the "Send email" button in the ticket to reply to the user, additionally they would a series of templates to reply to customer's requests. We've created a series of Library Message (type: Ticket Messages) to facilitate this request however, we can't seem to find a way to pipe any data into these messages other than whats in the image below and that doesn't seem to do anything?

Is there a way to edit a question in the library and have changes pushed to any survey that uses that question? Specific Context:I have a multiple choice question block with a large number of courses listed in it.  This block shows up multiple times in one survey and in a few other surveys.  I’d like to be able to update the question block in one central location and have any changes pushed to the surveys that have that question.  Is that possible?

Hi, I need help. In Qualtrics, employees log in using SSO, and this method transfers their information, such as the name of their position. Based on conditions set in dashboard roles using position names, they have access to selected dashboards.I have a case where a user does not see any dashboards. People with the same position do not have this issue. The user’s account in Qualtrics is active. Where can I check what position name was sent for them via SSO (it’s not possible to search for them from the dashboard roles)?

Is there a way to shorten the personalised survey links generated by Qualtrics, within the Qualtrics platform?I’ve used Bitly to shorten anonymous survey links previously, however, my current survey needs to be distributed to email addresses using personalised links via a recurring workflow within Qualtrics. So, I’m not sure how I could shorten these personalised links using a 3rd party provider like Bitly as the personalised links are auto-generated by Qualtrics at the time each email is sent.

Hello,I'm quite new to Qualtrics and trying to work out whether it's possible to edit blocks/questions that are in the library.We are building a survey that will be used throughout the year. However, at the different times of the year, the answer/block that students get on answering the same question will be slightly different depending on the time of year (i.e. the question remains the same throughout the year, but the 'answer' they get changes depending on what events are going on in the year.) I want to prebuild the answers into the library, so that they don't have to be recreated from scratch all the time. However, there may be small changes that need to be made every now and then to the answers. Can these changes be made in the library?Otherwise, it seems we have to edit the 'answer' in the survey itself and then save that new answer to the library, while removing the previous answer? This might get a bit fiddly. Or, would anyone have any other ideas/suggestions for how best to ma

** update:  the below applies to data exported in .csv from the Results tab -  It just occurred to me that exporting raw .csv data from the data & analysis tab may be more GenAI friendly, but I don’t know **.  Starting a conversation  here about  experiences with GenAI analysis of qualtrics results data, what worked / did not work, etc. Scripts to translate into GenAI readable formats, any tips or tricks, learnings, suggestions for Qualtrics, etc.  If there is already a thread on this, I couldn’t find it. GenAI is very useful when doing an analysis of survey data to highlight key points in more complex surveys where using StatsIQ and TextIQ would take a ton of time and expertise, including translating in to English language statements / paragraphs, etc.  Very sophisticated analysis, surfacing really impactful insights that would be hard to find otherwise I have had varying results having ChatGPT or Anthropic’s Claude do an analysis of survey data downloaded in .csv format from the

I am trying to generate a list of 2,000 “one-time use” links for a survey, using personalized links. Is there a way to ensure the links never expire? I know I can set a date far in the future, but this is still not ideal. I just want the survey to never expire at all. I read in another post that ${srr://SingleResponseReportLink?ttl=0} can be appended to the link so that it never expires, but this did not seem to work.

Hi there, I’m trying to program my survey so that if participants receive a score below 8 on the OASIS (an anxiety measurement tool), they will be directed to the end of the survey (because they will not qualify for my study). In the survey flow I created a branch below the OASIS block and input “then branch if OASIS score is less than 8” and then selected “end of survey.” Below is an image of what my current survey flow looks like: I checked to ensure that the OASIS is scored, and it appears to be, given that under “scoring” I can see that the values for each answer choice of the OASIS are highlighted in green. See here: However, when I preview the survey and input answers that would result in a score lower than 8, I am not directed to the end of the survey. In other words, the branch I created is not working. If anyone has any recommendations on how to resolve this issue, I’d be very appreciative. I’m new to using Qualtrics.Thank you for your time. -L

If I export the data in excel or csv without selecting “Split multi value fields into columns” and can I upload this into SPSS and run the analysis. just custom tables with stat testing that what I need. Can anyone let me know what are pros and cons.  There is a option to download as sav format, “Split multi values into columns” option is not displayed for this format and one more thing is that, recode values are not in sequence. It takes time to fix this. Hope someone can answer it.

HI AllI am hoping you can help me with this. I am running a project for UNICEF and I need to do the following:CONTEXT: 6 months ago, pregnant mothers visited the hospital and provided their phone number which is a unique ID. So now - I have volunteers that will call pregnant mothers who previously came to the hospital for a follow up about their pregnancy. Step 1: Every time a volunteer starts my survey, the survey has to retrieve one of the mothers’ unique ID aka phone numbers (randomly without replacement) and show it in the survey so that the volunteer can make the call. Step 2: The phone numbers is stored in a Google Drive in Sheets - the survey has to pick mothers who have not yet been called. The status has to change to “In Call” when the volunteer starts call. Otherwise the status is empty.Step 3: After the volunteer speaks the mothers, the volunteer fills out more data in the survey. At the end of the call the status has to change to “Done”Step 4: The mothers who were called ne

Hi there, I’m new to Qualtrics and I’m using it to create a survey which will randomly assign respondents to either a control or experimental group. My question is: is it possible program Qualtrics to randomly assign participants to each group while balancing for gender, age, and OASIS score (this is a anxiety measurement tool I’m using in my study. It is presented to participants as a quiz prior to being randomly assigned).  Here is an image of my current survey flow, showing the randomization branching if it is helpful:If it is possible to balance for gender, age, and or quiz score, could you please explain how to do so?Thank you for your time. -L

I am helping with a study that involves a screener and follow-up survey responses (on a separate qualtrics survey). Participants will not be assigned their ID #s until after their screener responses. I was curious if there was a way that we could retroactively input the ID #s on the screener after they take it based on the responses they fill out on the screener to add a variable to the ID to avoid redundant questions in follow-up surveys. Specifically, screener responses will ask demographics questions which will prompt different display of questions based on their responses in the screener, so I am curious if we could add a variable to these ID #s (retroactively adding to the screeners) based on their responses to display different questions in follow-up surveys. 

I have a numeric question and I am allowing user to enter value with 1 decimal point with default validation. But I noticed that some users in Europe are entering ", " Instead of "." in open field and system is allowing it. Due to this dashboard is not showing correct data, how can I avoid same? 

I have a list of zip codes (as responses) for participants who would be eligible, but I don't want to completely screen out zip codes not included in a validation setting. Do you know how I can separate the two without screening out those who may not input the zip code in a confirmed list? How do you create the embedded data in the survey flow/branching logic? 

I am attempting to create two separate end of survey message prompts dependent on eligible and ineligible responses. Participants are directed to their respective End of Survey message depending on eligibility, however, the branching does not do this- it only shows the eligible end of survey response regardless of the branching structure. There are questions throughout the survey that screen out for ineligible responses, so I am trying to 'screen out' those responses on the survey by sending them to a separate 'end of survey' message. When I go through the survey flow, I created a conditional branch to screen out responses, but when I preview it to test the ineligible responses, it still sends it to the 'eligible end of survey message' - How do I fix this? 

I am asking survey respondents to confirm ZIP code data that we previously collected, and am using embedded data to have them confirm. The issue is that some of the data contains up to 994 characters, so the embedded data runs off the side of the page, making it hard to read and continue the survey. Is there a way to use text wrapping to avoid this issue with the embedded field? I have tried containing it in a fixed width table and fiddling with the source code and settings, with no luck. Issue shown in picture.    

Hello everyone,I hope you are doing well. I am currently working on a survey and I’ve noticed that all questions in a block are displayed with page breaks in between. This gives the impression to clients that the survey is much longer than it actually is, which can be a bit overwhelming.I would like to know if there’s a way to configure the survey so that all the questions within a block are displayed on the same page, without requiring the user to click ‘Next’ after each question. This would greatly enhance the user experience and make the survey feel more concise.Any guidance or suggestions on how to achieve this would be greatly appreciated!Thank you!

Hi,I made a pretty large change to my survey when it was live (I took out one of two conditions). Now that I only have one condition, when I export the data, the data for the deleted condition is gone. Anyone know how to restore that? 

Hello, I have a list of 10 items that I want to randomize by splitting them into two sets: the first set is shuffled randomly, and the second set is reordered to align with the shuffled order of the first. For example, an accepted shuffle of A1, B1, C1, D1, E1, A2, B2, C2, D2, E2 would be B1, E1, C1, A1, D1, B2, E2, C2, A2, D2.  I was able to do this for a side-by-side question, however my logic doesn’t seem to work for a matrix type question that is displayed as carousel. My JS code is overwritten and the cards are shown in the non-shuffled order. I would appreciate any pointers. Please find my code below. Thank you! Qualtrics.SurveyEngine.addOnReady(function () {    //get container    var questionContainer = this.getQuestionContainer();    if (!questionContainer) {        console.error('container not found');        return;    }    //get cards    var cards = questionContainer.querySelectorAll('.CarouselCard');         if (cards.length === 0) {        console.error('no cards');       

Hi all,I would like to group modalities within my survey without using the Dashboard module, but for my analysis in the Results tab. It's a multiple question and when I go through “field editor” it groups the modalities that have been selected uniquely and not when several are selected. Please see the original question and the results using the field editor but results are not correct :In blue my first group which I named “ST Produit” and in red “ST fidèle/satisfaction SRP”. And the results I obtained : It is not possible to get a lower percentage with the subtotal.How to do it properly ?Thanks

Hi everyone,I’m having a problem with editing my survey. Every time I try to edit text, for example by changing a question’s name, the following message pops-up:I’ve tried several different wifi networks and several different browsers but this keeps happening. When I restart my computer or refresh the page it will sometimes work for 2-3 minutes then the message will pop up again. This only started after I switched the account I was working with, before that I worked with a different account and had no issues. Additionally, I tried a differend computer and it works, so it seems that the problem is only in ,my laptop.Any ideas what might cause this and how can I fix it?Thanks in advance!

Hello everyone,I have a question regarding the availability of paradata within a survey.Recently, after finishing a survey, it was found that I was required to make a question non forced for a response. That is, the correct answer was not to select any option from the multi choice. Yes, its ridiculously stupid, I have been beating myself over it :((I was wondering if Qualtrics logs the error message pop ups or the key strokes for each question, for each participant, as paradata per haps? I was not able to find a conclusive answer to this. I have not added any sort of custom code to the survey.If that’s not the case, is there any other way to tackle this problem?Thanks for the support.Best,