Survey Platform

HiI’d like to know if the surveys I made with over 30 questions during the free trial can retain those number of questions, or will it be restricted to just 30 after the trial ends like all the advanced question types.Thank you

I’m migrating some surveys from another survey platform and struggling with how to replicate the dashboard we used.We have a longitudinal project with a pre- and a post-survey. In our previous platform we were able to display the IDs and whether or not a pre- or post-survey was completed. Example:ID Pre-Survey Completed? Post-Survey Completed? A001 Yes No A002 No No A003 Yes Yes A004 No No A005 Yes Yes  I have been able to organize the Directory within Qualtrics to populate the ID and to update the list data with a completion flag after a survey has been completed, but I’m stuck on presenting this information in a concise form. Due to some administrative limitations our data entry staff will not have Qualtrics accounts so I am trying to figure out a way to present this information with limited authenticators. Any suggestions?

I have a custom metric called Response Rate, which is calculated as: (Survey Finished) / (Email Sent - Email Bounce). These data points are available in the respondent funnel data.Now, I need to create a new widget to display the Response Rate for shorter surveys and extended surveys. The survey type will be identified using an embedded data field (randnum) available in the survey source, where randnum > 40 indicates an extended survey and randnum < 41 indicates a short survey.However, I am unsure how to calculate the correct Response Rate. Should I apply a filter based on randnum, or different calculation needed. 

Hello Qualtrics Community!I’m not sure how to properly word this question as I’ve tried on Google and I haven’t had the best luck, so I’ll try to explain it better here. I’m trying to create a survey where my co-workers can receive an email if their specific client submits the survey. Is this possible to do without creating separate surveys for each worker? We have 50 clients and 5 workers.For example: Jane (client) opens up the survey and completes the survey which includes her first and last name, email, and other details. Courtney is her assigned worker. Would it be possible to just send the survey response to Courtney without notifying other workers? So, essentially, if a client submits a survey, only their assigned worker is notified via email.Creating separate surveys for each worker would probably be ideal, but because of capacity for my co-workers, our supervisor wanted to just have one survey to make sure the surveys are actually being sent. Currently, the plan is for me to ch

I have a matrix question with 12 items. To break it across two screens, I set Advanced Randomization so that only a random subset of 6 statements is shown and then have Carry Forward logic for a 2nd matrix question where only those not displayed in the 1st question are shown.These two questions (Q1a and Q1b) show separately in the Qualtrics crosstabs as well as on export to my data analysis tool (DisplayR). Is there anything I can do to merge the data back together as if it is a single question for data analysis?

Qualtrics reports is not saving my edits. The platform indicates that changes are saved; however, when I log out and log back in, the changes were not saved.Any ideas or suggestions?Thanks!Chipper

When using loop and merge, can you set a quota for a scenario where we have over 200 email messages that are on loop and merge, presenting 10 messages, randomly, one at a time? Basically quota‑balanced assignment to avoid messages closing below 30 ratings.

I'm looking for some advice regarding incomplete responses in a survey.We have several branch logic paths that display different questions based on embedded data values. The survey is configured to save incomplete responses after one week.We've noticed that Qualtrics is recording a number of responses with low progress percentages (e.g., 5%, 10%, 20%), even though these responses contain no actual answers or meaningful respondent data. It seems that respondents may have entered the survey, triggered some logic, and then exited without answering any questions.The main concern is that these records are being counted as billable responses, despite being essentially empty.Has anyone encountered this behavior before? Is there a recommended way to prevent these empty partial responses from being saved or counted? Are there any best practices for filtering them out when branch logic and embedded data are involved?Any guidance would be greatly appreciated.Thank you!

Hi,I have 2 questions in the survey: one about birth year and the other about age group.I want the age group category question to be pre-populated based on the birth year.The age group choices are Boomer, Gen X, Millennials, and Gen Z. I do not want respondents to see the age group question, so I want to hide it.But in the data, I need the answer values based on the birth year selected from the previous question.Can we do it without using JavaScript? If not, help me with a JS code.

How do I have a survey end if there are four statements (total of 100) in a constant sum question and respondent will be disqualified if the sum of the first and third statements total than 20. 

Hi, im trying to incorporate that when a participant completes the questionnaire he/she receives an email with the individual results of the questionnaire. Preferably, that he/she receives also receives a radar chart besides the scores.Furthermore, the participant has to fill in their email address at the end. Is it possible to incorporate a way that qualtrics reads the filled in email and then sends the report?Thanks in advance, Mick

What's the easiest way to test survey logic before launch?

Hi Everyone,Is there a way to hide or not show the opt out link in email messages?

I am trying to view the result of my survey, and I see “No data found - your filters may be too exclusive!” listed next to my questions. I do not see any filters set. Please advise how to correct this problem. 

Hello, once an employee starts a survey, will they have the option to log out and return at a later time to complete?

Hi everyone,I wanted to check if there is any documented limit on the number of folders and subfolders that can be created within the Qualtrics Library. Has anyone encountered a limit, or can Qualtrics confirm if there is a recommended maximum number of folders?Thanks in advance for your help!

Hi everyone,I'm experiencing a strange issue where some respondents reported that certain words in survey questions are being displayed incorrectly.What's happening:"世帯年収 (household income)" is displayed as "インタビュー (interview)" "点数 (score)" is displayed as "金額 (amount of money)" About 4 out of 1,200 respondents reported this issue It is possible that the cause is having entered the question text in Japanese while leaving the survey language setting in English.What I've already checked:Cannot reproduce the issue on our end using the same answer selections The issue does NOT occur in incognito/private browsing mode No piped text or embedded data that could explain this behavior No multi-language settings configuredSince the issue disappears in incognito mode, I suspect a browser extension might be causing this. However, the affected respondents are from different organizations, so it seems unlikely they all have the same extension installed. Has anyone experienced something similar? Any

Why is Qualtrics so behind in having AI integrations to Claude, GPT, etc?   Before I go any further Qualtrics has a ton of positives - lots to love. . World class support being one.Lower level platforms like Survey Monkey have impressive, full MCP implementations, can upload survey drafts, have it do the coding / adjustments like, comprehensive findings analysis, etc.  Pretty much anything you would do in Survey Monkey can be automated via AI workflows, or simply using their web interfaces.   Makes a HUGE difference,   Qualtrics data tab (text IQ, Stats IQ) totally outdated.  Also Qualtrics Workflow can be unreliable.  Writing same response to a google sheet twice, missing a response, etc.  IQualtrics “MCP” limited to mapping what can be done with Qualtrics rather than “full-blown MCP”    Now I’m not going to use Survey Monkey for our enterprise level surveys for obvious reasons but not having a highly capable MCP integration is inexcusable at this point in time.  Am I missing somethin

Hello,I’m working on a survey project using a generic link (anonymous) + authentication. The reason for this is easier promotion of the survey while still being able to track respondent background information and use it in reporting.For a generic link, a reminder would go to everyone in the contact list regardless they have completed the survey or not. To avoid this, I used to be able to set up a trigger so that anyone who has completed the survey would be automatically opt out from the list. When I send a reminder to the same contact list, those who have completed the survey wouldn’t receive it which is perfect.Now Qualtrics has updated the software. The functionalities have changed and I couldn’t see the historic set-up or figure out how to set the trigger up again this time. I thought the survey workflow could be used to achieve this. I tried to pipe in the metadata field “Finished” (1 is finished, 0 is not finished) and use it to change the subscription status. But I don’t know whe

Hi everyone,I’m new to Qualtrics and setting up my first longitudinal research study, so I would really appreciate advice on best practices.I will distribute surveys to the same participants 4 times over the course of a year. My current thinking is:Survey 1 would collect demographic and contact information. Surveys 2–4 would only include the repeated study measures/questions. I was planning not to repeat demographic questions or sections that are unlikely to change, mainly to reduce participant burden, survey fatigue, and attrition.However, I’m not sure if this is the best way to structure a longitudinal study in Qualtrics.The study will start with open enrollment using a public link. Ideally, participants would:Complete Survey 1 and provide contact information. Then be invited to complete Surveys 2, 3, and 4 later in the year.I also need all responses across the 4 waves to be linked to the same participant.What are the recommended/best-practice ways to do this in Qualtrics?Specificall

How to hide certain questions from 40% of sample ? 

 I have question 3 with the multiple option, and question 5 with multiple question as well. Wne respondent selected multiple options in both Q3 and Q5. I want Q9 in such a way that Based on your experience in your 1st selected region, how does 1st selected variety perform across these key traits? Please rate each trait on a scale of 1 to 5, where 1 means "low" and 5 means "high." I have provided all question format below that I wanted. Similarly, Based on your experience in your growing 1st  selected region, how does 2nd chosen variety perform across these key traits? Please rate each trait on a scale of 1 to 5, where 1 means "low" and 5 means "high." and so on looping all the options selected in Q3 and Q5. Please advise. Check all the images attached below.  

We are conducting a pre-/post-survey where we will need to match respondents to their previous responses. To do so, we’re asking for their name in the post-survey. But in the post-survey, we also want to ask them to provide feedback on the program. We believe that we will get better responses if the respondents know the survey is anonymous. Our solution at the moment is to have them complete two surveys: one where they self-identify and the other where they do not.But it got me thinking, is there a way to set up a survey so that part of the survey isn’t linked to a particular respondent? I’m thinking this could be helpful in blinded trials where you wouldn’t want the researcher to have access to certain aspects of the responses.I hope this makes sense. Interested to hear if you all have a solution that doesn’t entail having the respondents complete two surveys (we’re worried about low response numbers if we ask them to do two surveys).Thanks!

I am administering a survey to students by sending them the survey link through their learning management system (LMS). The base survey link is an anonymous link, and I'm using a feature in the LMS to append their unique Student ID to the end of the link, so that we can record their Student ID as embedded data in each response. There would be NO contact/mailing list linked to the survey; only the students who receive the link via the LMS are eligible to take the survey.I want to prevent students who have already submitted a completed survey from taking it again. (By "completed," I mean the student has submitted their response and the survey is recorded in my response data.) I don't think the usual "prevent duplicates" strategies (e.g., Prevent Ballot Box Stuffing) would work in this case because students could take the survey on a different computer or device, or using a different browser.Specifically, I need the survey to check — immediately upon opening the survey URL — whether the s

I need to export responses from different surveys in a simple way and, ideally, the same process.  For example, one time at day, export every new responses of every surveys together in the same process. How could we do that?