Announcements

New, flexible pricing and packaging will help organizations deliver better customer experiences, empower managers and teams, and take their strategic research to the next level.Three new suites will enable every Qualtrics® customer to leverage advanced AI capabilities and more easily scale their Qualtrics investments for the future.Qualtrics is announcing the release of three new, innovative AI-powered suites: XM® for Customer Experience helps organizations deliver better, AI-powered experiences in contact centers and across every physical and digital touchpoint; XM for Employee Experience, to help organizations engage teams, improve manager effectiveness, and make informed people decisions; and XM for Strategy + Research

Stream 2024 X4 sessions from Salt Lake City and London Whether you were there in person and want to relive the magic, or whether you weren’t able to attend, X4 sessions are now available for streaming!X4 attendees have access to exclusive streaming content that can be unlocked with your business email address, while those who did not attend this year have access to a public X4 hub for access to select keynotes and an event recap.  X4 Salt Lake City Sessions 🇺🇸Public HubAttendee Hub X4 London Sessions 🇬🇧Public HubAttendee Hub X4 Sydney

This event is now available on-demand! You can find the links to the session below. In July 2024, we were pleased to welcome Zach Carlson, Director of Fan Research at PGA TOUR to our Community Connect event! Event speakerZach Carlson, LinkedIn Director of Fan Research, Data & Decision Sciences at PGA TOURCompany backgroundA

We are thrilled to announce two brand-new events, exclusive to Qualtrics customers: XM Excellence and Onboarding Office Hours! These events join our event lineup alongside Learn Qualtrics Live and Community Connect. Registration for all of these events is open now! All of these events are free, and are designed to help you learn the platform, get inspiration and guidance for your XM pr

 This event is now available on-demand! You can find the links to each session below. We’ve got a stellar lineup of speakers AND topics prepared for our XM Excellence event! Join our product leaders to learn best practices for utilizing Qualtrics features and how to make the most of your license! Recordings now available:XM for Strategy & ResearchXM for Customer Experience

The XM Success team is excited to announce the all-new Email Preferences page in your Customer Success Hub! This update makes it easier than ever to receive learning recommendations, event invites, the latest news, and more, all curated just for you! And the best part? This update gives most Qualtrics users the ability to receive XM Success communications, not just Brand Administrators!You can expect to hear from the XM Success team around a few times a month. If you ever change your mind, you can adjust your communication preferences any time.Be sure to opt-in to each category

Join us for our biannual XM Excellence event series. The session will discuss Qualtrics best practices you can use today to improve your programs. This free session is designed for all Qualtrics users. Space for this event is limited — please only register if you plan to attend live. Please note: the list below automatically adjusts the event times to your browser’s time zone, and may appear differently on the registration page.  Past Sessions

Announcing Qualtrics certification badgesThe Qualtrics XM Community partnered with Qualtrics' Certification Team to recognize those who complete a certification through Qualtrics' Certification program on XM Basecamp.  How to get my certification badgeIf you are certified, be sure to request your badge by messaging one of our Community Admins. Our team will verify your certification results, and then award the badge. You will receive an automated notification once the badge has been added to your profile. Experience Community Admin: @JoseS What certifications are availableTo learn more about the certification courses available, please visit this Qualtrics Certification page.

ON DEMAND WEBINAROn-Demand Webinar - Learn Qualtrics What is the On-Demand Learn Qualtrics Series?This on-demand course consists of technical trainings designed for beginner-level Qualtrics users. In this course, our experts provide training on a variety of Qualtrics’ features and products, including:Your Qualtrics Resources Fundamentals of Survey Building Fundamentals of XM Directory Fundamentals of CX Dashboards Fundamentals of Employee Engagement Fundamentals of Text iQ Fundamentals of Stats iQ  Where can I register for the on-demand webinar?You can register for the on-demand webinar on XM Basecamp. Register now > What other options exist for this kind of training?We offer lots of othe

XM Masters is the premier professional development training for experience management leaders.Join an exclusive, global community of customer and employee experience professionals to grow your XM competencies and accelerate your impact. Designed and delivered by Qualtrics XM Institute, this in-depth program will equip you with the advanced tools and skills that XM professionals need to transform experience-centric organizations.At a Glance12-week program combining the best of in-person workshops and virtual learning Connect and learn with an international cohort of XM professionals Learn and apply leading-edge XM skills and frameworks, with deep-dive tracks in customer and employee experience Receive feedback from peers and XM Institute facultyFor more information on this program, please see the following documents:

 Welcome to the XM Community, QPN Members!We're excited to announce that the Qualtrics team has been working on an initiative to expand the XM Community to the members of the Qualtrics Partner Network (QPN)!Now, you may see users with the "Qualtrics Partner" tag on their profile role or users with the ranking of "QPN Level 1", "QPN Level 2," and so on.These users can be found answering your questions and asking thoughtful queries of their own. Don't be afraid to interact with them - our partners are here to help!What is the Qualtrics Partner Network?The QPN is a network of Qualtrics partners that continuously expands the range of robust, scalable, and tailored experience management solutions available in the market.Our partners are expert practitioners with deep industry knowledge, experience, and insights. Each partner has been carefully selected by Qualtrics for their unique domain expertise and XM offering

The Qualtrics XM Community: A must-have tool for your XM toolkitBecoming a member of the XM Community is free and allows you to take advantage of so many more benefits than simply visiting the Community. It’s free: Log in using your existing Qualtrics credentials, answer a couple of questions about yourself -- and you’re a member! It’s that easy.  Community Events 📍 Becoming a member of the XM Community allows you to access Community events reserved exclusively for XM Community members. “Ask me Anything” sessions with Qualtrics product specialists, invite-only Community roundtable events, virtual XM Scientist coaching, and dedicated XM Institute sessi

We’ve been hard at work creating a better Community experience for you! First and foremost, we want to thank you, our XM Community members, for your generous patience during the period of Community downtime. We are thrilled to welcome you to our new and improved XM Community home! What’s new:Some of the most exciting new features include:The ability to “follow” specific community members! Like what Community superstar TomG has to say? Now you can follow him or other members directly on their profiles to stay up-to-date on their tips and tricks!  An events widget directly on our Community homepage! Stay connected to Qualtrics events by browsing our wide array of virtual and live events listed on our homepage for easy access. Find unanswered questions easily -- help your fell

 🎉 It's the XM Community's 5-year anniversary 🎉We want to take this opportunity to thank you for making the XM Community such an incredible place! Through your amazing individual contributions, our community has grown into a home for 30,200+ members and 13,000+ answered Questions! This past year we gained 6,250+ new members, 940+ Product Ideas, 10+ new topics, 21+ new Hall of Fame inductees, and we...Reached over 30,000 XM Community members. Redesigned the XM Community homepage interface. Relaunched the Rank & Rewards Program, offering 31 new rewards, 8 new badges, 8 new Linkedin badges, and more. Expanded our topics // categories to include

Win a free X4 2023 passThe Experience Management Summit, X4, is back in person March 7 - 9, 2023, in Salt Lake City.  The X4 Pass GiveawayWe have 20 free X4 passes, $1799 value each, that we are giving to community users in a raffle. Names of eligible users will be drawn at random on December 21st, 2022. Here's how to earn your chance for a spot in our X4 pass raffle:Get 5+ licensed, Qualtrics users (colleagues, work buddies, etc.) to register for the XM Community. In order to qualify, the new community members/registrants must not already have an XM Community account. In order to qualify, the new members must enter your XM Community username in the referral field when they register to make their community account. The new users must comment on the