Announcements

The Qualtrics Preview Program gives an exclusive window into Qualtrics' product and solution innovation. By joining, you will have the opportunity to provide input on features in development through direct interactions with Qualtrics Product teams and hands-on product use. We'd like to introduce a new opportunity to have a voice in the development of upcoming Qualtrics Customer Success Hub (CS Hub) features!Qualtrics has evolved the XM Support Portal into the CS Hub, a single place for all customers to engage with Qualtrics services and resources.We created the CS Hub thanks to feedback from customers. Now we’d like to partner with YOU in its evolution to make sure that this digital space is designed with your needs in mind!Sign up to be invited to bimonthly, virtual feedback sessions d

If you haven't secured your pass to X4, make sure to do it by January 13 to take advantage of Early Bird Pricing! Your 2023 X4 Pass includes 2 days of keynotes, breakout sessions, networking, entertainment, and meals.Don't miss speakers like Ryan Reynolds, Zig Serafin, Ryan Smith, Chip and Joanna Gaines and many other top-tier speakers -- X4 in 2023 is going to be one like no other. Not to mention, entertainment provided by The Killers! Mark your calendars for March 7 - 9 and we'll see you in Salt Lake City:REGISTER NOW

Learn CX and XM best practices via the Qualtics XM Community's Community Connect series! In our first-ever EMEA session, Michael Cooksey, Head of XM Community, will interview XM Community member Mattias Malré, Global Voice of the Customer Manager at Qlik. We'll be talking all things CX & UX as well as sharing tips and tricks to make the most of Qualtrics.This session will NOT be recorded, so you do not want to miss it!This session will be conducted in English.12 Dec 2022 // 16:00 CET // 07:00 Pacific // 10:00 AM Easternhttps://bit.ly/CommunityConnectSpotlights#CX #UX #Qualtrics #Community

Customer Spotlight SpeakerFeaturing ThomasW_IronMountainMeet Thomas Whitaker from Iron Mountain as he discusses the meaning and importance of CX, creative Qualtrics solutions, as well as tips and efficiency hacks! November 29, 2022 | 8:00 AM PST // 11:00 EST // 16:00 GMT XM Community Connect is a free series of virtual meetups, exclusively for XM Community members, offering introductions to XM Community power users, the customer-obsessed Qualtrics team, and more! Learn more about the event series here.Register Now >

Our Community Connect series has been a smashing success so far -- if you're not taking part in this free series, you're missing out on:Time-tested tips, tricks and hacks to make the most of Qualtrics productsShared wisdom and expertise from our global community of expertsMaking live connections with fellow community membersThought leadership on CX, UX, product improvements, and more!Here's a list of upcoming Customer Spotlight interviews scheduled for November and December of 2022:Nov 10: bstrahin | Register here

It's that time again! Review Qualtrics products and claim a $25 gift card! Click here to begin!

Announcing XM Community ConnectA new series of free, live, virtual events featuring a broad variety of event types for community members. We'll be hosting community member roundtables, customer spotlight interviews, Qualtrics-led "AMA" (Ask Me Anything) events, as well as mentoring and coaching from Qualtrics team members and leaders – all designed to connect Community members with our global XM experts to enhance your Qualtrics product knowledge, as well as your XM Community experience. Through these events, XM Community members will be able to showcase their product expertise, learn best practices from other Qualtrics customers globally, and make valuable connections with other Community members and Qualtrics staff. When members reach certain ranks in our new

Join us at the XM Innovation event this year to see the latest products and insights in experience management. In this one-hour free virtual event, you will hear from New York Times Best Selling author Malcolm Gladwell, learn how global brands like adidas are improving customer loyalty by focusing on EX, and see the latest product innovations from Qualtrics. Register by October 5th for a chance to win a signed Malcolm Gladwell book. 

Meet the qualtrics teamFeaturing: Sabina Alteras-Honig, Ph.D.: Principal UX Researcher, & Pelin Aylangan, Global Leader Product Experience & Customer Advisory Board Programs & Jose Serrano, Product SupportThrough XM Community Connect, you can meet the below Qualtrics leaders focusing on engaging with customers to improve our products. What to expect: You'll learn how our team members use customer feedback to constantly improve our products. Our speakers will discuss ways for you to get involved, provide feedback that could shape the future of our product -- and maybe even a few sneak peaks at what's to come. Additionally, you'll walk away with tips and tricks on how to make the most of Qualtrics products and services. XM Community Connect is a free series of virtual meetups, e

Meet the Qualtrics TeamFeaturing JoseS About Jose: Jose supports Qualtrics customers by troubleshooting issues with customers in real-time, and also uses his interactions with customers as an opportunity to offer just-in-time training and mentoring. As a leader on his team, Jose relishes the opportunity he has daily to drive projects that have an impact on our global customer base. Jose will share his favorite top 3 "hacks" to make the most of Qualtrics products!Jose's expertise includes:CX DashboardsThemesResearch CoreCovid-19 ProductsCourse EvaluationsAbout the Event: Nov 1, 9 - 9:30 a.m. PDTAbout the Event Series: XM Community Connect is a free series of virt

Submit a review -- earn a reward on us! For each product you review, you can earn a $25 gift card. Click HERE to get started and review Qualtrics products!

🎉 Today's the incredible 1-year anniversary of the Qualtrics XM Community! 🎉 ! We are constantly amazed by the efforts of you, our community members, and are continually thankful for the impact you have had on Qualtrics Community. As we look back on the past year, we’d like to reflect on a few of our most impactful and successful initiatives: * The initiation and continuous upkeep of our 2 Reward Programs: Rank & Reward program and User Referral program * The announcement of our 8 Community Competitions: Community Challenge: RepellentQ,

🎉 Today is the 4-Year Anniversary of the Qualtrics XM Community! 🎉We would like to take this opportunity to thank you all for your hard work, expertise, and help making the XM Community such a wonderful place! Thanks to you, our community has grown and flourished over the course of the last four years. Now, the community is home to 24,200+ amazing users and 11,000+ answered Questions!UpdatesIn 2021, we gained 6,200+ new users, 1000+ Product Ideas, and accomplished a whole lot more...The XM Community was nominated for a CMX Award and LaurenK won the CMX Community Professional of the Year AwardWe hosted a 

The XM Community & 5 For The Fight Thank YouWe met our goal of raising over $500 for the fight against cancer! The XM Community Team has some incredible news to share with you all! Together, we raised more money for 5 For The Fight than we ever could have alone. And for that, we are so grateful. We love the way you all jumped in to help such an important cause. Many of you, like MattiasM , SteveBelgraver, and AdamK12, even shared heartfelt stories with the community about the ways cancer has changed your lives. We appreciate you all. We are here for you all. A huge thanks goes out to this community on behalf of Qualtrics and 5 For The Fight. Thank you to those that donated and thank you to those that got activ

Join The XM Community TeamWe want you, our XM Community members, to join our awesome fundraising team. As the XM Community Team, we will raise more money for 5 For The Fight than we ever could alone!All XM Community members are encouraged to join and /or donate to the team, which you can do here. The process is fast, easy, and secure... and you can be sure that it will benefit a great cause! You can even use this opportunity to connect and meet local XM Community members in your area and create your own event.Earn an XM Community BadgeAfter joining our team or donating to the XM Community Team, comment that you did so on the XM Community's May Badge of The Month and you'll receive this badge!Virtual Events

Qualtrics CEO Zig Serafin discusses why companies today must win on Experience – and how leading businesses are deepening their relationships with customers and employees using the power of deep empathy at scale. Watch now by clicking here to stream Zig's keynote on XM+X4: Zig Keynote - Qualtrics

Over the last few days, we’ve closely monitored our new member sign ups, and today marks the day that our 20,000th member has joined the Qualtrics XM Community. We couldn’t be more excited to be sharing this milestone with each and every one of you!In celebration of SharonPhares being our 20K community member, we will be sending a swag package filled with all of the goodies - a t-shirt, socks, water bottle, custom Patagonia fleece, and anything else we have stored away in our swag collection.We couldn't be more excited for the future of the XM Community, and can't wait to share many more milestone celebrations with each and every one of you. 🎉That’s all for now,XM Community Admin

The Most Unique Q&A YetFrom July 19th to August 2nd, you will have the incredible opportunity to ask Karen Goldstein, Principal XM Scientist of PX, and Jill Larson, XM Platform Product Manager, about product design, experience, innovation, and development, as well as their careers, interests, best practices, and more.  Meet JillJill Larson, a Washington native, began her graduate career in sales and marketing at companies like The Transpo Group and Neptune Society. By 2008, Larson co-founded Smart Cremation, a $20,000,000 business that enables families to efficiently plan and fund cremations. Larson transitioned to Microsoft in 2013, where she took on a variety of roles, including Director of Marketing and Princi

🖐️ Celebrate National High Five Day Through 5 For The Fight:April 15, 2021, is National High Five Day and we want to celebrate with you and 5 For The Fight! The Qualtrics-led nonprofit, 5 For The Fight, is a global campaign inviting everyone to donate $5 to the fight against cancer. Each donation is made in honor of someone who is battling or has been touched by the disease. To date, 5 For The Fight has raised more than $26 million to help eradicate cancer with one hundred percent of those funds donated directly to the world’s leading cancer researchers. 5 For The Fight is featured on the Utah Jazz jersey patch and is the only cause-related jersey patch in the NBA. If you want to learn more about Five For The Fight and Steele, visit

🎉 Today's the incredible 3-year anniversary of the Qualtrics XM Community! 🎉We want to thank each and every one of you for your enthusiasm, effort, and time that you consistently put into building our community. We know it hasn't been easy, especially over this past year, but it’s been a pleasure being able to watch as you’ve grown and adapted to this new normal, all while remaining so positive.With your help over the past three years, we’ve established and fostered a two-time-award winning community, which is now home to over 17,600 members and 7,100 questions answered. That’s over 7,000 instances where you’ve made someone’s day a little bit easier, and a whole lot brighter!We would like to highlight some notable accomplishments from this past year, as we review our community’s growth and success:Hosted a Q&A with Chief Peopl

Qualtrics is excited to announce the XM Builders Summer Series - three virtual meetups designed for insights professionals. The virtual meetups will take place on the following dates:Virtual Meetup #1: CLOSEDVirtual Meetup #2: CLOSEDVirtual Meetup #3: CLOSEDWho is an XM Builder?This series of meetups is designed for insights professionals who solve wicked business p

We want to introduce Community Nice Notes for this All-Inclusive X4 Pass Giveaway 🏆️ Competition! 🏆️ Here at Qualtrics we do something called Nice Notes, where we are able to publicly recognize colleagues who have done amazing work, and frankly, something nice. We want to hear about how other community members have made your Qualtrics XM Community experience truly unique. How it Works It's simple - give a shoutout to community members who deserve to be recognized! * Comment on this thread and be sure to tag the user. This can be someone that helped you solve difficult problems, made you feel like you are a part of the community, offered you advice, or who has gone above and beyond for you! * Get creative with how you share their kindness. Write a thoughtful post, create a poem, draw a picture, post a video, or do whatever feels right! How to Win If you have a Nice Note submitted about you, you will be entered for a chance to win the all inclusive x4 pass. A few

This 🏆️ challenge 🏆️ will test your knowledge and Qualtrics skills across all product lines. Let’s see how well you know our digital support resources! How it Works For the next 5 weeks, we will add a weekly riddle to this thread on Monday mornings that tests your Qualtrics knowledge. The riddle will lead you to a specific support or community page. Some riddles will take you to a single page, while others are a bit more tricky and require you to solve a second riddle and visit multiple pages. When you think you’ve solved a clue, you will want to go to the support or community page described, and scroll all the way to the bottom of the page to reveal next steps. If you are on the right page, an intercept will appear (as exampled below) and you will be prompted to enter a Clue Code or Final Code. Be sure to read each weekly riddle instructions carefully. ! How to Win The first

! 🏆️ Ways to Play 🏆️ As we approach the new year, we only have one thing on our minds and that’s X4 Summit 2020! In years past, we’ve given away 5 free X4 passes to attend the 2 day summit in Salt Lake City, Utah. This year, we are excited to announce that we have 10 free X4 Summit passes to give away. Nine lucky winners will receive the following: * One X4 Summit Pass to the 2-day conference, Wednesday (3/11) and Thursday (3/12). One lucky winner will be selected to win our grand prize, an all-inclusive pass, which includes the following: * One X4 Summit Pass to the 2-day conference, Wednesday (3/11) and Thursday (3/12). * The cost of airfare for one round-trip domestic flight to Salt Lake City, Utah. * A 3-night stay from the night of March 10th to March 12th in Salt Lake City, Utah. We have created a series of unique competitions and activities for you to partici