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Employee Engagement

Discuss Employee Engagement solutions, best practices, and more.

377 Topics
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377 Topics

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jlee87

asked in Employee Engagement

Response Count

I accidentally deleted a response and then re-imported the response from the data set I had exported earlier and now the response is not showing up on the dashboard. I've tried re-indexing and refreshing the participation count. What do I do?

5 years ago

Waldorfa

asked in Employee Engagement

Scales

If you go to Dashboard  Settings  Scales do we need to adjust all the scales or will it automatically adjust for us based on the survey questions (red, yellow, green).

5 years ago

karen_split-pinQPN Level 1 ●

asked in Employee Engagement

How to show 5-point scale range in EX dashboard

Hi team My client wants to show the rule 5-point response scale in their dashboard (so SA - SD) rather than just Fav/neu/Unfav. Is there a widget that can do this? Thanks Karen

5 years ago

DelawareTech

asked in Employee Engagement

Duplication of answers entered when running report

Currently when I enter responses into Qualtrics the quantity amount is doubling. There were only six responses for this course and when the data imports into the report it doubles it. Also, the following fields do not pre-populate into the report: (1) #11, e-mail address field, (2)#13 address, (3) #14 comments/feedback field.

5 years ago

Trav

asked in Employee Engagement

Video in dashboard

Is there a way to embed a video in a dashboard?

5 years ago

MarjaLeena

asked in Employee Engagement

Why doesn't historical data appear in comparison in a comparison widget?

I have two EE survey projects including data from two points of time. I'd like to see the earlier survey's data as comparison column in a comparison widget in the later survey's dashboard. I have so far done the following (not necessarily in this specific order): 1) Mapped org hierarchies of those two survey projects; 2) Mapped data fields within Project Mapper behind dashboard's settings; 3) Added a comparison for earlier survey in the Comparison Editor (page filters to be included; active org hierarchy with current unit to filter); 4) Added the comparison in the comparison widget. However, the comparison column in the widget doesn't still show any value. Have I missed some steps? What could be a reason for not getting the values visible?

5 years ago

Trav

asked in Employee Engagement

Include company overall (top unit) comparison

For reporting dashboards, managers need to be able to see how their scores compare to their parent unit and the company overall (the top unit of the organizational hierarchy). I added a parent unit comparison by following the steps here. It talks about showing overall data, but doesn't say how to do it. It's certainly not "current unit" or "parent unit". Using the hierarchy the used as the example, I want Web Design (current unit) to see the roll up data for Digital Marketing (parent unit) AND Company X (overall/top unit). How do I do this? 2/18/2019: Never mind. I figured it out.

5 years ago

MsIreenLevel 5 ●●●●●

asked in Employee Engagement

Digital signature

Dear community members, is there a way to have a digital signature on the email invites that are sent from Qualtrics, especially from EE. Due to the nature of our activities, people dislike the noreply emails a lot. We were contacting the Support about it and were told that for the EE platform it is impossible to amend the sent-from email address in the same manner as it is done in CX

5 years ago

MsIreenLevel 5 ●●●●●

asked in Employee Engagement

Adding a Research Core survey as a EX dashboard source

Hi guys, is it possible to add a Research Core survey as a EX dashboard source? We have run one of our Pulses there, but it would be nice to have its results showing in the main EX dashboard, as we have had some of the same questions there. I can see the survey in the list of sources for selection. However, when I select it, i receive the following error: Unable to add source: due to error: 404 NOT_FOUND

5 years ago

MsIreenLevel 5 ●●●●●

asked in Employee Engagement

Changing login info for EE participants

Hi, How do I change login information of the EE participants of the existing and running Engagement survey? Can I just reupload the participants list? Another thing is whether it is possible to combine the participant into already existing user? We have a couple of employees that came from another company. We have created their user accounts with our company email for the login via SSO purposes. However, they were added to the EE survey with login information from their previous company. When I try to manually modify their login details in the EE project, the changes are not saved.

5 years ago

MsIreenLevel 5 ●●●●●

asked in Employee Engagement

Employee Directory search results in alphabetical order

Hi guys, Am I doing something wrong? I am searching for a number of people (a couple of hundreds) based on metadata. I need the search results in alphabetical order, but it gives not all results in order, but every page is sorted in alphabetical order based on i-don't-know-what. Randomly puts one dude starting with A on one page, another one on the second page, etc... Is there a workaround?

5 years ago

Simone_Salvano_Kantar

asked in Employee Engagement

Translating EX Dashboard

Hi all, is it possible to translate an EX dashboard? Is something linked to the type of license? Regards

5 years ago

ReneeY

asked in Employee Engagement

How to move back and forth between blocks with display logics?

My survey have blocks with display logics. When participants meet the logic condition and move to a new block, they will lose the ability to go back to the previous block. Does anyone know of any workarounds to this situation?

5 years ago

JennyMiller

asked in Employee Engagement

Editing Action plans

Hello, We are using the Action planning widget to drive action on our engagement results. I inputted all the action plans we have. How I need to go back and make some changes to existing action plans and update their status, however I can't seem to do that. All I can do is add a new plan. How do I delete/change existing plans? I have checked my permission settings, they are set so I can view all data without any reconstructions across the survey as well as within that specific dashboard. Thanks, Jenny

6 years ago

Ren187

posted in Employee Engagement

Full Stop when adding Agent Name

Hi all, I wanted to know if someone has run into this problem when adding an 'Agent Name' field. Everytime I add 'Agent Name' there is a full stop that appears infront of the text. Looks like this.. . Agent Name Can anyone assist me with being able to remove this full stop? Thank you

6 years ago

cherylp

asked in Employee Engagement

Dashboard Role not working

Hello. I created a new role for a participant to be able to view 3 companies and 2 departments within one of those companies. When I test login to their dashboard and filter I am only able to view one company with the departments. Is there a way to refresh the setting? I've set it up the exact way other roles are and those work. Thanks in advance!

6 years ago

lnelson

asked in Employee Engagement

Formatting of the survey link

Hello, I created a custom email to send out the survey and I am hoping to include a button in the email that will lead people to the survey. I am having a hard time formatting the survey link. I need to use the link rather than a URL. I can format the URL, but can't figure out how to format the link that looks like this : ${l://SurveyLink?d=Take the Survey}. If someone has successfully changed the formatting can you please let me know what you did. Thank you!

6 years ago

ACTUserF

asked in Employee Engagement

How do I include a logo in an email distribution, so it actually appears in the message?

I need to include a logo in a distribution email, but simply inserting the image does not seem to work. It shows in the message draft, but when I send a preview email it doesn't appear.

6 years ago

Rowvill

asked in Employee Engagement

How do you display the question type - Constant sum with total (Matrix table), in your dashboard?

I asked the respondents to allocate their work tasks from 0-100% making the total allocated percentage a 100%. I used the Matrix table - Constant sum with total for asking this question in my survey. I'm unable to find a widget to display this question in my dashboard. Has anyone come across a similar situation.

6 years ago

PoppyQualtrics Employee

asked in Employee Engagement

I just created a hierarchy, but when I go to look at my dashboard, the responses aren't mapping in.

I just created a hierarchy, but when I go to look at my dashboard, the responses aren't mapping in. How do I fix this?

6 years ago

PoppyQualtrics Employee

asked in Employee Engagement

Setting dashboard access based on metadata fields

I have two metadata fields, Location and Department. I want to enable dashboard access so that dashboard users see all the responses for users with the same Location OR the same Department name. How can I do this?

6 years ago

DaxQualtrics Employee

asked in Employee Engagement

Restrict metadata for EE import

When I upload my participant list, it is pulling in metadata fields that aren't in my import file. How do I get it to only have the fields that are in my file?

6 years ago

GoldieQualtrics Employee

asked in Employee Engagement

Can't find expected count box...

In my hierarchy, I'm trying to find the "Expected Count" box, but I can't seem to find it anywhere. How do I get that to show up?

6 years ago

DaxQualtrics Employee

asked in Employee Engagement

Error logging into dashboard

When I sign in to my dashboard, I get the following error message: "Dashboard not available. Contact your administrator." Why is that?

6 years ago

DaxQualtrics Employee

asked in Employee Engagement

Cannot access shared EE dashboard

My colleague shared an Employee Engagement project with me, but I can't seem to access the dashboard. Instead, I just get a message saying that it's not available. How can I get access?

6 years ago

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