Qualtrics Platform

Hello dear community Since I have been using with Qualtrics, I have received the following error message when opening the rich content editor within projects from the survey question editor.This is the error message:#ErrorCodes, Unexpected status code from Library API getting library folders: 400#My account is the free account with currently a 30 day trial of the Strategic Research Plan. How do I get access to upload a picture to my question?Why does my account not connect to my library? (The library has been registered in my account settings.)Why is there no way to upload the picture, when I am on the Strategic Research Plan? Many thanks.Best regards Annette

I'm deleting some responses from my survey. Do I need to check the option "Decrement all quotas for deleted responses" when removing?

Worked with Copilot to help with the JavaScript to create a drop down list of States and then list of 4-year institutions from an excel file saved within Qualtrics- it works perfectly, but will not export the selected choices from the completed survey. I did create embedded data titles SelectedState and SelectedInstitution in the workflow. Can anyone tell me what I might need to change?? Qualtrics.SurveyEngine.addOnload(function() {  const stateDropdown = this.getQuestionTextContainer().querySelector('#stateDropdown');  const institutionDropdown = this.getQuestionTextContainer().querySelector('#institutionDropdown');  const csvUrl = 'https://ftcc.qualtrics.com/ControlPanel/File.php?F=F_aRRR1riwty8RhjY';  const script = document.createElement('script');  script.src = 'https://cdn.jsdelivr.net/npm/papaparse@5.4.1/papaparse.min.js';  script.onload = () => {    Papa.parse(csvUrl, {      download: true,      header: true,      complete: function(results) {        const data = results.dat

Hello,I'm working on a Qualtrics project where participants will watch a video. I'd like the video to be immersive, ideally filling the screen. Right now, it's showing up in a small embedded player. How can I make the video appear full-screen?Thanks!Haimanti

How do I connect a Qualtrics survey via Power Automate to an Excel spreadsheet via API?

Hi everyone,This is my first time using Qualtrics, and I'm currently having trouble setting up sampling quotas as described below:I am designing a Qualtrics survey that combines three distinct survey versions within a single survey project, each targeting a different respondent population and sample size: Block 1: Target = 500 respondents Block 2: Target = 300 respondents Block 3: Target = 300 respondents Each block is meant for a non-overlapping population, and respondents are routed to one of these blocks using a randomizer or embedded data logic.In addition to controlling the total sample size per block, we also want to apply demographic quotas (age, gender, education) based on U.S. census benchmarks to ensure representativeness within each group.I am struggling to implement both the block-level quotas and the nested demographic quotas. Can this be done in quotas? Look forward for suggestions. Thanks!

Hi everyone.I'm trying to set up a survey so that it will email the results to an instructor. I have already set up the workflow and believe that this will work correctly. (I've done this before and it has worked fine, so I think I'm OK with this part of the process.)But I'm having trouble extracting the instructor email from the response for use in the workflow. Here's the setup:One question asks students to select their instructor from a drop down list. That drop down contains the instructor's name and their email address in the format "First Last - email@email.com".I want to extract the email from this response to use in the "to" field for the email. I have created an embedded data object called "EmailSuffix". I then worked with MS Copilot to write some javascript that should extract the email from the response and save it to the Embedded Data. But no matter what I try, it seems like the response isn’t recording to the embedded data.(Note, I’ve tried to debug this by first just reco

I want to increase the wdith of the text box in my survey via CSS, but it doesn’t work. I’ve inspected the elements necessary and thought I’m doing the right adjustments, but the textbox always converts back to a width of 45rem, whereas I want the box to stretch across the whole question container width. How can I fix that? My CSS code:.te .question-content .text-input, .te .question-content textarea { width: 100rem; max-width: 100rem;}How it looks like visually: How it looks in the source code: 

Hi everyoneI have two successive visual slider questions which ask first about total break time and then the amount of total break time spent in a certain area.I’m trying to code survey logic which displays and error message/retry prompt if a participant attempts to set the second slider’s value greater than the first one.Thank you!

Is it possible to overwrite fields in an XM Directory as “null” through a survey/workflow? I have a contact list with data fields populated through Workflow, and even if I clear those fields from the contact list manually, or even delete the user from the contact list, the fields and contact still exist in my org’s main XM Directory and if I recreate that record in a contact list (same email/external data reference combo), those deleted fields repopulate either in the contact list record or are recognized as populated in the survey logic (because the fields still exist in the main XM Directory record which I do not have direct access to). I can’t seem to find a way to clear those fields back out without having to ask IT to do it from the admin side. I just want to confirm that there is no way to do this before I start working on a different solution to my issue. I may be able to overwrite them with different info (such as a space or the text “[cleared]” or something like that), but cle

I have survey with translations and I want to make sure it always opens in English (at first link open). User can change language if they want but start screen should be English. Can it be done by setting embedded field Q_Language as EN-GB instead of uploaing language code as EN-GB for all participants?

A while back I launched a survey with data that was accidentally set to private. This seems to mean that the embedded data does not appear for the Results or Data & Analysis tabs. Does anyone know how to retroactively remove private mode for a data list or to filter with embedded data from a private list? Thank you

I have a group of leaders who changes on a monthly basis - who need access to a specific CX dashboard. Is there a way to import an entire group list and give them access to a specific dashboard rather than having to manually add and/or remove users every month?

Long ago, I remember using contact list triggers to send a survey to only new contacts on a mailing list when they are added.  Now that triggers have been replaced by workflows, I cannot figure out how to get the survey to distribute only to the contacts I’ve just added to the list, rather than the whole list. I’m using the Experience id change to initiate the workflow when a new contact is added to a mailing list and the send survey via email task.  Would the answer be to create segments on the list?  Also I realize that I could just create separate distributions for each of these, but I would rather have a single list. I’ve attached a screenshot.

I have custom end of survey message and after that a nornal response summary with odf download option. Once respondent complete the survey and after looking at response summary they can close browser. Is there a way when the click on same survey link they get this end of survey or response summary page rather then : You have already completed the survey.

Currently there is an option in the old version of Results to create a public link to a results report to share. I see the option on the new Results tab to send an email with a page that includes a link to the dashboard. I don’t think that link is public (or maybe I’m wrong). Does anyone know if there is a way in the new Results to create public links to dashboards?  Thanks.

I have around 200 records need update.I have tried export and re-import.My import file contains only ResponseId and 1 Question column (Q1). But it create new records instead. What have i done wrong, Is that how it should work ? Any alternative to it.  

We used to create a personalize link in Qualtrics and then send our survey via Marketo.Our company recently switched from Marketo to Hubspot. Hubspot and Qualtrics doesn’t integrate the same way as Marketo did. So the work around was to provide an anonymous link to Hubspot. Then in  Hubspot we appended a unique ID. Our response rate to our surveys have tanked using this set up. Does anyone else have a suggestion or solution? 

Hi,  I am working on a survey in which I have a webservice (API) that requires for each user to get a unique ID for their response.  I tried creating an embedded data = random number and setting the embedded data as the query parameter, but it doesn’t work. The issue is that I get the full text of the embedded data ($e://Field/random_id) instead of the expected value (random number from 0 to 1000). See the image below: If I do the random number directly in the query parameter, like the image below, it works. However, I need the first solution to work because I need to keep track of the respondent random number for a second wave of the survey. Any idea how to fix this?  

Hello,I’m trying to use JavaScript to calculate the sum of specific text entry fields from three earlier form questions (QID188, QID191, and QID194). I want to store that total in an Embedded Data field (DSNavigationReferral) so that I can compare it to a later response (QID423), which contains another set of text entry fields. In QID188, QID191, and QID194, I want to add only the fourth text entry field from each question (e.g., QRQID1884, QRQID1914, QRQID1944). I'm placing JavaScript on Q194 using addOnPageSubmit() to calculate the sum and set the Embedded Data value. In Survey Flow, I’ve inserted DSNavigationReferral as an Embedded Data field after the Q194 block and before the Q423 block. In Q423, I use JavaScript to compare the total entered there to the value stored in DSNavigationReferral, and disable the Next button if they don’t match. However, the value for DSNavigationReferral always appears to be null or 0 by the time Q423 loads. The comparison doesn’t work, and no wa

The survey flow lets us add an embedded data field called “EmbeddedData” but it comes back empty. Is this a legacy field? Or is there a way to use it that I don’t know about? It isn’t listed on the Embedded Data support page either.

Hello, I’m curious if anyone has experience with bringing in identifiers to the XM Directory that are not 1:1 with an individual.  I want to bring in “user id” as a field, but in our system it can be possible for an individual to have multiple user ids.  I don’t want to create multiple records for individuals - has anyone encountered or solved for this type of situation. Thanks!

Hello everyone 🙂I’m coming here to hopefully get some help on my dashboard! As you can see on the screenshot below, I create a “Table” widget that cross my question Q2 X Country AND Age.  Currently, in the Metrics, I choose “Show mectric as : Value (Default)” My problem is : I cannot choose “% of column breakout”. Why not ?The dashboard only propose me “% of total” which is not what I want. As you can see below, when I remove the Age and only have 1 column on the table, I do have the possibility to have the results by “% of Column breakout”.   But my need is to have the information per country by also per age. Is that possible on Qualtrics Dashboard ? Did I do something wrong ? I would be so grateful for any help and tips ! 😊Many thanks in advance.Nicolas

Hello!  I am trying to pass an embedded data value as a parameter in a webservice. However, instead of embedding the value of the data (as a random number), the webservice call gets the textual value of the embedded data. For example, if I set a embedded data called “random_id”, when I set the embedded data in a query parameter as `${e://Field/random_id}`, I get the full “${e://Field/random_id}” as the value for the parameter on the webservice/API call. See the picture below: