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Qualtrics reports is not saving my edits. The platform indicates that changes are saved; however, when I log out and log back in, the changes were not saved.Any ideas or suggestions?Thanks!Chipper

It appears Qualtrics has included it’s own Calendar Question Type. Yay!However, it looks like it also includes a time-interval formatting feature where people HAVE to pick a time. Currently there is not an option to exclude this.I contacted Support and they said maybe there is someone in the community that can recommend code to get rid of it.Would love some help. Thank you!

BLUF: Code to change background color of a single column in a Matrix Table----------Hello Qualtrics user community,          I’m desperate for an assist in getting some functional code that will allow changing color of a single column in a Matrix Table question.  In my particular case, it’s a 7-point Likert scale and we want to make option/column 8 (Not Applicable) a different color from the rest of the matrix, so that respondents don’t accidentally select N/A when they really Strongly Agree.  The goal is to get something that looks like this:          This topic has been addressed multiple times over the years on the Qualtrics forums, with multiple code/solutions offered.  But unfortunately, previously accepted solutions/code from certified Qualtrics wizards like ​@TomG and others aren’t working for me.  I’ve tried every solution offered across all the discussion threads, including Javascript within the question, Custom CSS applied to the whole survey, and strategically adding !import

If you activate Pseudonymization in EX, does each participant receive the same pseudonym in every survey? In other words, can we still do cross-project analysis, to have insights like “employees who give a negative rating on survey 1, also give in general a bad rating on survey 2” ?  And if you exempt certain surveys from the pseudonymization, then you probably cannot combine data from that survey with pseudonymized surveys?

Good day, I have a user who wants to have a survey that, when completed, will generate an Outlook calendar entry for the user taking the survey. I have seen some information on adding a Google calendar entry, but we specifically need it to be for Outlook.Is there a way to do this in Qualtrics without the need of a third party service?  I haven;t been able to find a solution. Thanks,JohnB

Hi everyone, I’m fielding a ton of matrix questions in an upcoming survey. In previous surveys, I’d been able to incorporate Javascript into Qualtrics’s new survey taking experiences to have matrix response options on the phone collapse after they were selected so respondents on phones weren’t endlessly scrolling through matrix questions. I’d had Javascript for this working for a survey I’d completed back in May 2025 but that script now no longer works. Does anyone have any guidance for how to get things working in. The code I am currently using is pasted below. Any help that could be provided would be greatly appreciated. Qualtrics.SurveyEngine.addOnload(function(){    // Remove the width limit on the question text container    var selector = "#question-display-"+this.questionId;    var questContainer = jQuery(selector);    questContainer.css({        "max-width": "100%",    });        // Adjust the width of the matrix statement container to accomodate longer statements    var selecto

Hi All,  (sorry title should have read ‘JS code to calc number of days between two dates but sometimes blank’)I am seeing some intermittent issues in calculating the difference between two dates using some JS code in a question that is shown at the beginning of my survey. Below is a pic of some example data showing the issue:  Both the Contact_DIR_Default_Prophet_Segment_Lastmodified and TodayDate embedded fields are being populated ok but sometimes the Days_Since_Prophet_Updated field is not being calculated. I’m aware that often if JS code fails for one reason or another it can return just a blank / null value and so I’m wondering if there is a way I can capture an error code if it fails to understand why.  Is that possible? I’ve manually tested the dates that didn’t work above (console window of my chrome browser) that didn’t show a figure and they work fine. Below is my setup in order of sequence: Survey flow: TodayDate is populated and Days_Since_Prophet_Update field created   Sur

Hi All, I have a project which using 1 sample and for different survey. How I able to setup that in workflow.^.^ 

Hi All, Which cryptographic method does Qualtrics use for password hashing and verification (e.g., scrypt, bcrypt, Argon2, SHA-512-crypt, SHA-256-crypt, or PBKDF2)? Saw an old paper of 2017 which said it is bcrypt. Is it still the same ? Thanks in advance. Regards,Neha Tank

Hi,There is an Idea, EV-1728, called “Workflow task to update survey response (e.g. fill an embedded data in a survey response)”.The idea is labeled as “Capability exists”.Does someone know which workflow task can do this? I am looking for such a feature.I would like to update some Embedded Data fields of a survey response immediately after it was submitted.I know I can use the ED box in the survey flow, but my incomplete responses and imported responses don’t go through that, that’s why I want to use a workflow instead. 

Hi,I have a side-by-side question, with in the first columns a 4-bullet-point question, and in the last column an open text field.I am using the New survey taking experience.I would like to make the open text field larger (both wider and higher). On desktop ànd on mobile.I also think to make it possible to make the text box larger, that also the wole survey width on the screen will need to be a it wider too.I have been looking to other topics on the community to css and javascript examples, but they don’t seem to be working on the side-by-side question and/or the new survey taking experience.Can anyone help me with the right code (either css or javascript) to make this possible?Thanks! 

Sometimes I notice in my surveys that when adding text entry fields for my multiple choice options (e.g. when asking respondents to specify what their “Other” selection means) my text field is being pre-populated with a 0 and I can’t figure out why. I know constant sum questions have 0s by default, but this is happening when I allow text entry for my multiple choice options. There are no default choices set to 0 (and why would I do that anyway?), and there is no setting changed in the validation rules to say this value must be numeric. The behaviour does not happen consistently, but has anyone else seen this and know of a way to stop it happening in the first place. As a work around I clear the values with JavaScript but sometimes that doesn’t seem to work exacrtly as needed if the text box is not present on page load and appears during user interactions.

Hi! I'm following this guide on implementing OAuth2: https://api.qualtrics.com/instructions/docs/Instructions/Quick%20Start/getting-more-secure-with-oauth.md Everything is fine so far, but the docs do not mention how to refresh the token after expiry - what is the endpoint to call and what are the parameters? Usually I'd expect a call to oauth/token?refresh_token=...&grant_type=refresh but it's not mentioned anywhere.

Hi,We have a B2B scenario. We have an annual survey whose reporting requirement is such that for any combination of filter applied, if the number of respones are > 5, only then the widgets can display data. The page level filter of Threshold does that exactly. But the challenge is in stacked bar chart widgets. Say there is a widget with Year in Y axis and a Sub group in stacked axis. And below is the data:2025 :Sub group 1 - count of records is 4 (67%)Sub group 2 - count of records is 2  (33%)And say filter selected is year 2025 and in total it has 6 records.All the above mentioned 6 records qualify but in stacked chart this filter still looks for count of 5 for every stack. And because of this it hides sub group 2 and only shows Sub Group 1 as 67%. Is there any way possible that I can ensure that filter is only applied at page level and then the seggregation is still showed in stacked bar chart ?Because of this problem, we are doing lot of manual activities and are not able to add

We have some requirement to export a survey response with all answers given from an external system. I see that there is some solution for that on the UI (Data & Analysis - Actions - Export to PDF): However, we need to export responses from an external system and thus need some corresponding API. I had a look on the API reference and found the "Surveys Response Import/Export API". Unfortunately, I think this does not help in our case since PDF is not available. Does anyone know if there is a API available for the "Export to PDF" functionality? Another option I was thinking about is to have some (public) available link per response which opens the survey with the responses in the browser. But I guess such a functionality is not available as well since the PDF is generated "on the fly" based on the response data... Thanks for the assistance.

I have a survey where, depending on whether someone has responded to a block before and whether 365 days have passed since then, they should either skip it or see it. I’m using a directory for authentication and saving the last completion date as MM_LastSurveyDate to compare with current date. MM_LastSurveyDate = empty → in the beginning of survey flowMM_LastSurveyDate = ${date://CurrentDate/Y%2Fm%2Fd} → when they complete that survey and it is recorded in the directory. This embedded field exists after the block in question is completed so it updates in the directory. The set up for the update is already done and working. I’m struggling to set up the 365-day condition, because I don’t know how to calculate the difference between two dates and how to add it into the survey flow. For more context, I haven’t used JavaScript before, so I have no idea what I’m doing. I tried to set this up in the survey flow with embedded fields, but had absolutely no luck. Heeelp pleaseee 

In the Data & Analysis tab, you can export a single response to a PDF. Is there a way to export all responses to PDF instead of going through each one individually and saving and/or printing?

Is it possible to retrieve a response summary PDF via the API? Ideally I'd like to be able to export the responses to CSV/Excel, parse each response for its response ID, and then download the summary PDF for each response using an API call. I found https://api.qualtrics.com/api-reference/b3A6NjEwNjg-retrieve-a-survey-response but it doesn't look like what I need.

Reference thread https://www.qualtrics.com/community/discussion/83/pdf-exports-for-all-responses So I tried to write a Python script to download the PDF response reports in bulk. And I was able to create individual links to the PDF using the link format mentioned in the above thread. However it requires login into Qualtrics when opening the link in a browser, so it might need an active session and cookies? I have tried using Requests package to post my credentials, but the response I got is still an HTML page instead of PDF. Does anyone have any experience with this? Thanks!

Currently there is "Survey completion" displayed. In German "Umfragenfortschritt". Can I change this text?

Howdy, I am trying to make sure a participant watches a video embedded in my survey. I have set it up so that the advance button only appears after X+3 seconds where X is the duration of the video, but I realized that there is nothing preventing a user from visiting another tab, or if on mobile, opening another app and entirely disregarding the video--i.e. if they arrive at the question with the video, open up instagram for at least X+3 seconds, and then return to the survey, they can advance… is there any way to make sure the qualtrics timers only “advance” if the tab or survey window is active?Many thanks in advance!

Is there a way to detect users who "cheat" and instead of resolving their assigned tickets, they proceed to delete it? One way would be to disable the option to delete tickets, but apparently Qualtrics doesn't have this basic functionality, and with hundreds of people being assigned tickets, it becomes quite complicated to track them one by one to see if they are deleting them. Has anyone faced this issue? and how did you resolve it?

Hello, I’m wondering if anyone has the correct CSS to change the font I use universally in all of our surveys to Roboto light?Currently I am changing EVERY line in my surveys one by one to: <span style="color:#000000;"><strong><span style="font-size:18px;"><span style="font-family:Roboto light,sans-serif;">  (then I change the size to what I want to use).I found one post in the Community from a few years ago about this topic, which said to use (but didn’t work):.Skin .QuestionText, .Skin .QuestionBody {font-family:Roboto light,sans-serif!important;}  I asked ChatGPT and got this (which also isn’t working):/* Import Roboto Light from Google Fonts */@import url('https://fonts.googleapis.com/css2?family=Roboto:wght@300&display=swap');/* Apply Roboto Light everywhere */.Skin * { font-family: 'Roboto', sans-serif !important; font-weight: 300 !important; /* Ensures the "Light" weight is used */} Does anyone have any other recommendations I can try?  I appreciate t

On Tuesday, 9th September, we discovered that the Webhook / Event Subscription surveyengine.completedResponse.{SurveyID} stopped sending Status = ’Complete’ to our endpoint, which caused the related part of our application from working roughly ~70-80% of the time. About the Status parameter, the document claims this: The status will always be Complete if successful https://api.qualtrics.com/66b2ec694d5c2-webhooks Instead, the POST call to our endpoint receives Status = ’Full’ most of the time. There is no mention of a change in behaviour in any documentation that we can find, nor is there any reference of a string ‘Full’ in any of the documentation that we can find. Is this a recent change, or a bug?If it is a change:What exactly does the Status = ’Full’ mean? When will that be sent instead of ’Complete’? Are there other Statuses that could also be sent, and under which circumstances? We can replicate this simply by taking a survey. Most of the time, it will send Status = ’Full’, but

How can I remove the system message “You’ll advance to the next page after you complete each page”? Upon my search, previous threads say to change from using the “simple” layout, (which we’re not anyway) however using the new survey taking experience, changing the layout is not available.