Solved

I have been using Qualtrics for years now, but this is the first time I have experienced this problem - on one of my surveys, participants' responses are not being recorded. It is showing that only 4 people took the survey, although I know that is impossible (I also took the survey myself from a remote location and responses were not recorded). Why could that be? Is there any way to retrieve this data somehow? Thank you!

Hi all, can you please guide me how to send reminders to survey respondents? I tried to find that tool on the website but I couldn't. Thank you

Hi! I'm starting qnr with URL like this: https://aaa.qualtrics.com/jfe/form/SV_aaaaaaaa?myID=MLRP_asasasaasa And I want to use in embedded data values retrieved from API command: https://yourdatacenterid.qualtrics.com/API/v3/mailinglists/:mailingListId/contacts/:contactId I tried to use on start webservice https://aaa.qualtrics.com/API/v3/mailinglists/ML_aaaaaa/contacts/${e://Field/myID}, but it doesn't work. Any suggestion appreciated. Regards, Piotr

Just wondering if anyone else had to "sign in" to get on the page and re-enter their information?

New to the tool. Is there a simple way to default responses in an answer set on Qualtrics. For example, I ask a a MR question and the respondent gives one answer. My next question is "pick best" of the previous answers. I want them to skip over this but still record their logical answer.

I would like to conduct a study to capture customer's implicit responses (where responses occur before 500-600ms) to product names. Does qualtrics have a way to present an image for 600ms? Additionally, I'd like the image to presented later if the customer does not respond in the time allotted. Anyone have experience with this?

I had a different discussion topic but noticed it was posted to the wrong place. More appropriate for this discussion--how do I delete something that I've already posted?!

Hi there, I am wondering whether anyone knows whether it is possible to generate a report based on each individual's responses, rather than the overall response collected by everyone? I am looking to generate a survey to students, which is then sent to each individual tutor. However each tutor should only be able to see their own students responses etc. I hope this makes some sense.

I'm looking to export my survey responses, and am going to export to SPSS. Under 'More Options' it lists 'SPSS Syntax File' and 'Corresponding Data' as alternative download options - does anyone know what these mean? I can't seem to find anything on the support pages.

I am having trouble changing the button formatting of multiple choice questions. Specifically, the response buttons display as boxes rather than radio buttons. Could you please advise on how I can change the button formatting?

need guidance on building, editing and formatting reports in the new report platform

Hey! I am using javascript to randomize some pictures as part of a multiple choice question. I am not able to use the advanced randomization included in Qualtrics as there are some very specific rules the randomization needs to adhere to. I figured out the javascript part. The only problem is that when the page loads, the question briefly flashed the non-randomized order of pictures before showing the correct randomized version. Is there any way to load the javascript earlier, or to delay the showing of the question so that this flash doesn't happen?

Hi all of you coders out there - I'm wondering whether any of you also have difficulties with the JavaScript editor font. Two related issues: first, the font is not monospaced, and second, the cursor often appears in the wrong place (see screencast below). I'm not sure if I'm the only one experiencing this problem. Basically my cursor never lines up with the actual location of the text I'm editing in the JavaScript editor. I never know whether I'm deleting the wrong text until I actually do because the cursor often shows up in the wrong spot. Sometimes the cursor doesn't even line up with any text. I think this wouldn't be a problem if they would use a monospaced font in the editor window. Screencast: youtu.be/UIAOUoyDjTk?hd=1

I am not very Java-savvy, but I know I can remove the extra space between questions by adding JavaScript to the question. I haven't done it for a while and cannot remember how. The example I am working on is having "blank" question text for a couple of question types below a descriptive text box. I'd like only the answerable parts to be closer to the descriptive text, instead of huge blank spaces between them.

When a survey ends in a Loop & Merge Block, how can I ensure that the very last Next button has the "Submit" text that I want? All other instances of the Next Button should just say "Next".

A lot of people get to the last page of the survey but don't click the last button. How can I make sure they click the last button to submit?

Is it possible to generate 360 reports that include existing norming data? We want to compare individual scores to the normed data.

Is there an easy way to copy the participants, their relationships, and the managers from one assessment to another?

I just created a hierarchy, but when I go to look at my dashboard, the responses aren't mapping in. How do I fix this?

We require participants to nominate a minimum number of direct reports. If an individual doesn't have less than the minimum number of direct reports, how do we stop that participant from receiving reminders about nominating direct reports?

I have two metadata fields, Location and Department. I want to enable dashboard access so that dashboard users see all the responses for users with the same Location OR the same Department name. How can I do this?

I just applied a page-wide filter on my CSAT score (mapped over as a Number Set), but now my widget that talks about unresolved issues is completely empty. What happened? Here are before and after screenshots: http://take.ms/DArL0

Is there a limit to the number of characters a person's name can have?

I feel the options are flawed for recording or deleting in progress survey responses, as the only timing choice for deleting in progress responses is after 1 week. Here's how this plays out (and how I've explained to stakeholders) . . . the reason we have this setting in place at all . . . to record unfinished responses . . . is that the only alternative setting would be to delete unfinished responses 1 week after they start but don’t finish the survey. This would mean if they decided to finish a week later when they receive a reminder from us, they would be locked out of the survey as it would already have been recorded in the system. I send reminders for a 2 week period for some of my surveys, and 4 weeks for others, so for those my only conceivable option is to record the unfinished responses and this often confuses people. Anyone know if there is a reason it simply has to be this way? Anyone similarly frustrated or is it just me? Anyone found a good workaround? (I guess I could s

I'm designing a survey that will be used to help employees build and submit their bio information for our online directory listing. I'd like them to be able to work on it, save, and return at a later date as many times as they'd like. I would security/privacy for the participants, but ideally I'd like to use an anonymous link. Lastly, I would also like to utilize a table of contents, to aid in survey navigation. Though I have some ideas of what might work, I'd really like to get some feedback and recommendations from others. Thanks for your time! 😀