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I would like to trial the scale showing from 10-0 not 0-10. I'm not changing the promotor/passive/detractor numbers.

I'm using the Qualtrics `/API/v3/surveys/{surveyId}/export-responses` API with the `"format": "csv", "useLabels": "true"` parameters. There is a multiple choice response option in my data of 'None=1' and these responses are being excluded from the API export and simply showing up as empty values. In other words, within a side-by-side question with multiple choice answers of `1 None,2 Mild,3 Moderate,4 Severe,5 Extreme,888 No response`, all responses except for ‘None=1’ (and 888, which uses the ‘excluded from analysis’ option in the survey) are being returned with the data. If I manually download the data from the web application then the 'None' values appear in the data. I did not find any exception in the survey template that point to a reason why the 'None' values should be excluded from the data. The only portion of the survey template with an explicit exclusion are the `888` values.Is this a known bug in the API or is there some other reason this data is being excluded from the API

I am trying to test this API request:api.qualtrics.com/3f2076e3f3a1d-get-specific-participantHowever, I tested on two separate Qualtrics instances and I get error 404 not found everytime. As participantId I am currently providing the Unique Identifier of the person.I have permission to use API and also have full access to the project & EX Directory. Any ideas?

Kindly provide me the steps to send a set of questions to particular percentage of participants.Example.Out of 10 survey questions5 should be for 100% participants2 questions should be for 75% participants3 questions should be for 25% participants

Preview Link Bypasses Authentictor

I am looking to create a calculated embedded data field that acts as a score/index for each looped through item in a loop and merge. See an example survey design below, where the respondent selects from a list of products to rate in the 1st block. The 2nd block then loops through each selected product with a series of 5 matrix statement questions. For each selected product, I want to output an index to an embedded data field that is named “[selected product] - Index Score”.​​​​​ So if all 3 of the available products were selected and rated, then 3 index score embedded data fields would be generated on the response, with dynamic field names based on the current loop.The scale labels then have scores assigned to them:Strongly disagree: 0 Somewhat disagree: 1 Neither agree nor disagree: 2 Somewhat agree: 3 Strongly agree: 4To get the product’s index score, you sum up the scores from each question that was answered (excluding “Not applicable”), divide by (4 * # answered questions), and mul

Hello,I am recruiting participants via Prolific for my experimental study on Qualtrics. A relatively high percentage of participants drop-out, resulting in an unequal division between my Control and Experimental group. Is there a way on Qualtrics to see where these participants dropped-out in my study (e.g. in which block/page)?

We are a customer with Employee Experience currently in operation. Every day we have a scheduled job running in Qualtrics that picks up a file from SFTP location and loads into Qualtrics. This file contains new employee details and changed employee details. There are 2 steps in this process: Step-1 is "Extract Data from SFTP Files". Step-2 is "CDAP Worker EX Directory Import". I'd like to know the menu navigation to access this scheduled process. Currently this process is not visible under “Directories” section or “Workflows” section from the Home Page main menu (drop down from the top left corner of Home Page). I am a Brand Admin user in Qualtrics.

We are unable to get the back button on surveys to show up on the left hand side.  When it is turned on it shows up next to the next button.  We tried custom css and it doesn’t do anything to change it. Did something happen with the new survey experience upgrade?

Hi all, With the New Survey Taking Experience, when selecting the auto-advance option, a default screen is added at the end of the survey. Is there a way to change the text in it o remove this screen? The text confuses people and the think they already finished the survey, creating incomplete responses with 99% progress. Thank you!

Hi,I have 2 questions in the survey: one about birth year and the other about age group.I want the age group category question to be pre-populated based on the birth year.The age group choices are Boomer, Gen X, Millennials, and Gen Z. I do not want respondents to see the age group question, so I want to hide it.But in the data, I need the answer values based on the birth year selected from the previous question.Can we do it without using JavaScript? If not, help me with a JS code.

I am trying to test a survey with a branch that only displays for certain users based on embeded data. When I send the survey preview, I don’t see that branch for that distribution group as I think I should. 

Hello, Could you please explain us a little bit better the Scorecard Widgets explanation from  the XM Community ? “For example, for the statement “I would recommend this as a great place to work” in the example below, 74% of the respondents responded favorably. For the category “Company Pride,” on average, 62% of the respondents responded favorably for all of the statements within that category. Would it mean in your example that the average answer is positive for 62% of people ( by average I mean the average of 2 subsequent questions) ? Or sth else - the calculation takes the number of positive answers for each sub question ?Scorecard Widget (EX) - Qualtrics here is your explanation that is not clear for us.Thank you

TLDR: I want to share specific dashboards with specific classes of user based on their staff record, all of whom will get their Qualtrics account via SSO provisioning. Thought I could do this via “user groups” but looks like no. Details:We’re launching SSO for Qualtrics. I have it set to auto assign new staff/users to different Qualtrics “user groups” based on their division within my organization. E.g., if our staff database shows them as being in Division A, they are auto-assigned to Qualtrics user group Division A. My plan had been to share the Division A dashboard with user group Division A… but it looks like dashboards (unlike surveys) can only be shared with individual users or “roles.” Any suggestions for how to solve this problem? 

We have a form that needs to collect a user’s SSN, we don’t want to keep this info for obvious reason so we’d like to programmatically delete/mask this field after a ticket action.I haven’t found a straight forward way to do this via workflow or API...any suggestions? Thank you,Adam

I have three thumbnails that will display a full-size version of the images when clicked. What I want to do is force the respondent to see the 3 full-size versions of the images before advancing to the next question. Is this possible? They are currently set up as a Text/Graphic question type. 

Can Qualtrics identify and flag vague or ambiguous responses in open-text questions (e.g., Additional Comments)?Are there any native features (like Text iQ) or workarounds to detect low-quality or non-informative text responses automatically?

All the questions in my survey are mandatory and I am typically able to see in progress and completed responses separately. However, about 50% of the responses in the “data table” section appear blank, and the same ones in the “results” section say “N/A”.  This is highly confusing and concerning for me. If they are incomplete responses, they should have appeared in the ‘in progress’ section. How could so many blank or incomplete responses have been recorded? If that’s not the case, where has the data gone?  Also, I would like to add that I am on a free account. Is this a problem that people on free accounts are facing specifically? 

anyone tested if kiosk mode work fine for always online?

How can we create a multi select option in drop down list ? I have a question where user have to select 3 answers from the dropdown list. As the list is big, I can not display all answers after question text.

Context: I’m generating a React.js based form to provide a more aesthetic user experience/design, then pushing the results to Qualtrics via the Qualtrics API. The form requires e-signature for parent consent for a summer school program enrollment. Issue:I have been able to push all data through the API, except the <canvas> captured signature. The signature field is being sent, but it will show as the following:The code being sent for the signature question is in the following format:Payload: { "values": { // QID1 - 27 returns are working as intended "QID28": "data:image/png;base64,<canvas-image-string-here>" // Encoded Image String populates here }} Caveat:I can’t find a specific area where it states if the Signature field is available to the Qualtrics API other than the Survey Sessions V2.I’ve attempted the submission with the Qualtrics Form-field as a Signature Block, as well as an Essay Text Response, to which both fields showed no response for the QID in questio

Hello, I apologise in advance if I use the wrong terms for some things - I’m a new user to Qualtrics and fumbling my way around. I am working to launch an intercept on our website that will lead to a basic satisfaction survey (‘did you find what you needed?’). As our website is a catalogue, I want to be able to know which specific page users had open when the intercept launched and where they started taking the survey. I’ve scoured the other questions and followed the instructions for adding Q_URL within the survey flow, like so: As well as adding Q_URL in the ‘Embedded Data’ section for the interceptBut the result is that it just stores the URL of the survey itself, rather than the page where the intercept launched. We have figured out how to launch the intercept specifically just on the pages that are discrete entries for our catalogue. Is there something obvious I’m missing, in how to capture where the intercept launched, and therefore where the user filled out the survey? With desp

Hi, I have noticed a few anonymous responses that were completed but not submitted. is there a possible way to review them and submit? although the option is there, it doesnt allow me. why?? 

Is there a way to flag responses in Qualtrics if the survey is started before a specific time (e.g., 9:15 AM)?I explored using Start Date and survey flow, but time-based comparisons seem limited. Has anyone implemented this either within the survey or via dashboards/workflows?​@vgayraud