Survey Platform

Hello! We have a survey being used to gauge feedback during a classroom teaching observation. We would like the results to be emailed out when the survey is submitted, which I know how to do using the trigger or the new email workflow. However, there is one text entry question we would like to exclude from the response report email. Is this possible?

Hi Experts,We are building the Exit Feedback survey in our instance and we have SSO enabled in our instance. We are trying to send survey invites automatically. When testing this, we observed that when the participant tries to click the link in the email, it asks for SSO authentication. But we want the survey link to take the customer directly to the survey page instead of the SSO authentication.  We observed this behavior after configuring SSO. How to bypass this SSO authentication on a survey link as we cannot grant SSO to every other person. Please let me know how to handle this. Regards,Balaji

Why does quota count exceed quota target (haven’t changed it manually)?  

Hi all,I was wondering if someone could help.I am having a problem with a one of my workflows.I have piped some embedded data from my survey into an email trigger in a workflow.I know that the data is correctly stored as it is saved as embedded data. The embedded data is then correctly piped into my email trigger. This works for one language; however, I have the exact same message translated into another language (although the embedded data remains identical), but the data is not being shown. Has anyone else had this, or a similar problem before? Thank you in advance. 

My registration form will have an option that is free, called "Clinics only" and will have teachers that register their students, as well as individuals registering themselves. I then have another field that captures the number of participants the teacher is registering.Field 1 = Registering myself or registering others (equals 1 seat) Field 2 = If registering others, indicate how many (numerical field from 1 - 39)Example:John is registering himself and 5 other participants so the total number of seats taken are 6. Sally is registering herself and 10 participants so the total number of seats taken now are 6 (from John’s registration) + 11 (from Sally’s registration) = 17 etc until the seats filled equals 40 then I want to turn off the submissions.Is this possible?

Hi,I have a survey to evaluate a Training session. We distribute it via QR codes, and within the survey url in the QR code, there is a url parameter that indicates &Training_ID=1So we have a couple dozen of different training ID’s.Each training has a name, location, type, etc.I do want to use the training’s name/location/type in my dashboards. i.e. what is the average satisfaction of the trainings in location B.I don’t want to add every single extra field into my QR code url, that makes the QR too dense. I only want the training ID in my url.What is the most efficient way to be able to use this additional data about the trainings?My current method is to add a Branch per training id.So branch 1: If Training_ID = 1, then Name = x and Location = A and type = z.Branch 2: If Training_ID = 2, then Name = y and location = B and type = yand so forthbut this is starting to be a whole lot of branches as our number of trainings is growing. I also tried to have an additional project, an import

In the design for this survey, I need to make a unique URL for each month to distribute. So Jan to Dec. Does anyone know how to do this and have each month’s data separate to analyse?

I thought the bucketing option might work, but it limits to one question at a time. I want to group respondents into two groups. Group 1 = yes if they answered Q1, Q2, Q3. Group 2 = No, they did not answer Q1, Q2, Q3.  (I don’t care about their answers, just that they answered all 3 questions.)I’m aware of the “finished” variable, but Qualtrics defines “finished” as those that completed all survey questions and click submit. I’m looking to create a new definition of “finished.”

Nope, I just spelled something wrong. But if anyone is searching for help with math in the future… THIS WORKSAddition$e{q://1_QID11%231/ChoiceTextEntryValue/1/1 + q://1_QID11%231/ChoiceTextEntryValue/2/1}Multiplication$e{q://1_QID11%231/ChoiceTextEntryValue/1/1 * 2}Multiplication + Addition$e{(q://1_QID11%231/ChoiceTextEntryValue/1/1 *10+q://1_QID11%231/ChoiceTextEntryValue/2/1 * 6+q://1_QID11%231/ChoiceTextEntryValue/3/1+q://1_QID11%231/ChoiceTextEntryValue/4/1) * 30}Making it more complex:The multiplication + addition I need.The goal is, if the numbers entered in the question are are 2, 3, 4, and 1: $30 * (2 + 3  + 4 + 1 ) And then we add to that+ 2 * 2+ 3 * 2+ 4 * 1 THIS WORKS$e{(( q://1_QID11%231/ChoiceTextEntryValue/1/1 +q://1_QID11%231/ChoiceTextEntryValue/2/1 + q://1_QID11%231/ChoiceTextEntryValue/3/1 + q://1_QID11%231/ChoiceTextEntryValue/4/1 ) * 30 ) +( q://1_QID11%231/ChoiceTextEntryValue/1/1 * 2 + q://1_QID11%231/ChoiceTextEntryValue/2/1 * 2 + q://1_QID11%231/ChoiceTextEntry

Hi everyone, Is there anyway I can make a question appear as the respondent is answering the survey, to give you an exemple (see question below) if a person rates 1 star I want a text entry question to appear on this same page (see black arrow) asking “why ?”   

Hi! I need to disable the link sent to some people when distributing a survey. Is there a way to do this? I need to do it with a group of people.Thanks!

My data on the dashboard is not showing respondents. When I view my updates from “Update all responses with current metadata” I see the following details.Updates failed for participants: 585Total participants with responses: 585Does this mean the updates are failing and how do I fix?

I have a scale that is 1 - not at all satisfied, 2, 3, 4, 5 - extremely satisfied in a carousel matrix and all the answer options are center aligned which makes it look terrible. I want to keep the vertical alignment but make it left aligned. I've never done custom code so please the more detail the better :)

Hello, I wrote a hover text in a question and it works perfectly while programming but I can’t see the hover text in the preview version. What can be the reason and is there a solution to this? Thank you in advance. 

Has anyone ever used Qualtrics Workflow to send follow-up emails to Prolific participants?Prolific has a function that allows you to send an email to participants, for example 58dbb652520ca20001e87f23@email.prolific.com, and the participant '58dbb652520ca20001e87f23' will receive the email as if you sent them a message through the Prolific interface.More info: https://researcher-help.prolific.com/hc/en-gb/articles/360009222893-How-can-I-contact-participants-#h_01HD4A5EMYNJ2YJFQY2FJY3BKJHowever, in order for the email to get through to the participant in Prolific, the email address from which you send an email using an external client must be registered to a Prolific account (i.e. it must me my own email address)I’d like to integrate this using a Qualtrics Workflow Task, but I’m not sure how to set up the to and from email address parameters. Any advice would be greatly appreciated!

Hi, Our non for profit currently uses Qualtrics to collect data on our clients so we can apply for important funding. Sign ins are asked of clients every time they participate in an event or program.  We supply iPads and a QR code for clients to complete survey with necessary demographic questions. This is quite inconvenient for clients, especially when they are regulars who are constantly refilling the same survey. Is there a way to use Qualtrics as a membership sign in system, where a client who pays for a membership to our Centre, can use an individual QR code or identifying number etc so the Demographics autofill? Perhaps the first question on the survey could ask if they were a member and then prompt them to enter an identifying code which would then trigger an autofill of that particular members demographics. We already us JoinIt as a membership platform but are able to use the digital membership cards supplied there in any useful way with Qualtrics. Hopefully I’m making sense! K

Hi everyone!I have contacted the support already but they could not help me :/My Problem:I have a multiple choice question with different answer options. One of them allows text entry:       Others: _____________Now I want to pipe in the text entry into the question text of a following question.Therefore I have used       ${q://QID42/ChoiceTextEntryValue/24}But then the piped text is (for example: the respondent has typed in “ABC”):       “Others: ABC”What I want is only the answer “ABC” to be piped, not the answer choice “others:”.How can I do that?Thanks for your help!:) h.

Hi, I would like to build a system where when a panelist completes Survey Project 1 and redeems their reward that they are provided with a message that says (something along the lines of) “take another survey and receive another reward” with the option to then begin Survey Project 2 or be redirected to a “your response has been recorded” page. So far, I am noticing in workflows that I could trigger an SMS or email to invite the panelist to take Survey Project 2 after the completion of Survey Project 1, but I would really like for it to take place in a flow all on the web browser at the same time. Bonus version 1 of the above tool would take a look at the embedded data of the panelist prior to recommending Survey Project 2 to make sure they qualify for the survey (ie: the quota is not already met for their particular demographic). Bonus version 2 of this would be more dynamic and look at Survey Project 2, and Survey Project 3 and decide which one to recommend to the panelist based on th

Hi there! I’ve been going in circles trying to figure out how to do this survey logic.Here is my multiselect question.I want people who chose Entry Level OR Associate OR Mid- Level. They can choose any of the other options as long as they choose at least one of the three I mentioned. If they only choose one or more of the last three I want to end the survey for them.  I tried this and it didn’t work, it sent me to the next question 

I am re-asking a question that was asked here 2 years ago: “I have a loop and merge block with a randomised order. Is there anyway to export the viewing order for each participant?”In the original thread (link below) there is an answer that is incorrect but is upvoted many times. I don’t see any way of upvoting the request for this feature, so I am posting a new question.As noted in the replies, it is indeed not a current feature to export the viewing order.  Qualtrics, can you please add this feature?(FYI,  Export -> More Options, check "Export viewing order data for randomized surveys" does not provide viewing order for Loop & Merge, just for normally randomized items.)Thank you!

Hi all!I'm trying to build a pilot test where I'm showing participants some messages that they have to rate by answering a defined set of questions. Specifically, I have a total of 24 messages, each participants will see one of 8 block of 3 messages each (which I randomized in the survey flow). After each message participants should answer three questions: the questions are the same after each message. I tried two strategies: one is to just copy paste the questions after each message, which works but I'm going to have a huge and mess dataset. The second one is with loop and merge: I managed to set it so that I have the questions repeated three times, but Qualtrics presents them after participants see all three messages (while I need them after each one). Does someone have a solution?This is the logic I used in each question that has to be repeated (EFG, EFL,… are the messages, I put only 6 as a trial)And this is the logic is specified in the loop and merge settings in the block that ha

Hi Experts,I have a question where people enter the organization information through multiple drill down menu such as Division, Country, Region, Location… The choices change according to a display logic. Our dashboard is currently configured and mapped to filter all the sites, divisions…There’s around 53 sites and 4 divisions. We need to update all the drill down choices contents (site name changes, new sites and new divisions) but I am afraid to loose all the filtering in our dashboard and the historical datas.Is there any possibility to recode the values for a drill down choices ?  Is there any way that I could minimize the lost of datas ?

Hi,In our workflow, we have a condition that will trigger a XM directory task to distribute a survey to the customer. However, is it possible to add in CC the “creator” of the survey to trackdown the customer or make sure the email was correctly sent ? Thanks,

Due to an Ethics issue at my university with the topic of my research, I can't ask my participants to fill out their contact information, voluntarily, in the main survey. They asked to link to a separate survey in which they can fill those out. This survey is the first of what we intend to be a longitudinal study, and participants are asked to fill out contact information if they choose to be sent the following surveys in a few months, a year etc. What I'm having trouble with is connecting the main survey's data with the contact info, and how to connect future surveys to this. I've tried with the authenticator, but the pre-fill didn't work for me and I can't provide participants with a random login ID number and ask them to enter it, another ethics issue, everything has to be behind the scenes. is there a workaround for this?

I need custom validation code to force a response for some of the likert options but not all of them. The final options within the question are "Other" free text box opportunities for participants to volunteer additional information. We want to force a response for the specific listed likert scale options but NOT for the "Other" free text box options. I have included an example of a question and the custom validation I have created (for all 7 options) in Q18 before the "Other" options begin (based on previous linked post). When I preview the survey I am still being told I need to complete the “other” lines. Where am I going wrong?