Survey Platform

Good day,I have two questions about matching unique identifier numbers with the values they represent.First, I am wondering how I would use the ID numbers to display the values associated with the ID?  Right now, I am using the drill down question format but this seem a long way to get to the end result I am looking for.Second, if there is a way to display the ID values, is there also a method of allowing the user to selectively make changes to the display information?What I am trying to do is use a look up value which then provides the associated values to questions with the end result including a question that asks what needs to be changed on what has been selected.Any suggestions would be appreciated and thank you in advance.

Good afternoon, i’m hoping that someone here has something that may be able to help me. For most of our surveys we use a personal link, but do not send out with Qualtrics, rather I send the links to the appropriate account managers for them to reach out directly, then throughout the course of the survey period, I track progress and update the team by downloading the Distributions report and updating the tracking file.  My issue lies in the fact that several of the account managers will ‘test’ the links first and make sure they are correct. (ie: They will click the link.) This then triggers the Distributions to say that the survey has started. This of course throws off the tracking because in the distribution its status is Survey Started because the link has been engaged. I thought that maybe if i deleted the in progress responses that are just the clicked links it would update the distribution to go back to Email Not Sent, but it still has it as Survey Started. Is there any way to comp

If a respondent uses the “<” chevron to navigate to  / revisit a previously answered question, is it possible with Java or CSS to clear their response to that question (so that they may re-answer it)?I haven’t been successful so far . . .

Hi,I am trying to change the left alignment of the item in the columns of the groups in a ‘pick, group and rank question’.  Do you know how can I change the left alignment to a central alingment inside the column?All suggestions would be great appreciated.Screenshot attachedGiulio 

Hello, I’m relatively new to Qualtrics so I am sorry if there is an obvious answer to my wonder...  I have had numerous partial responses, many of these have been stopped thanks to CAPTCHA as they must be bots. However, I have numerous responses which were all started at the same time and have exact same qualitative response for a certain questions. However, they all have different IP addresses. In addition, other responses completed earlier share the exact same qualitative responses for certain questions.  Any thoughts about how/why this may be happening would be greatly appreciated - thank you!

Hi, I want to create a survey with the unique link for every user but I want to keep it anonymous. I used “Do NOT record any personal information and remove panel association (not recommended).” option on “end of survey” element.  I can still see the user’s information in “Data & Analysis” which includes user’s name and their location. Please help.

Good morning,We have a question with four form fields. We would like respondents to enter  1 number in two of these and 1 letter in the other two.is it possible to set the number of characters / digits for the form fields?  Thank you very much

I already have a survey license and we are using it well, I want to recruit respondents and I read about the Sample service and need to explore it more. How much would it cost? and what would be the average of 300 respondents for a 5 minute survey?

We’re doing a sort of personality test where we have 12 questions and each question has four single pick answers. Let’s call them A, B, C and D. The answers vary depending on the question asked, but each A question is part of the group A of answers. I then need to create logic based on the most common answer they selected after answering all 12 questions. So let’s say that B was the most picked answer they will jump to Group B in the survey flow (where it might be more questions or a custom end message). I tried looking into scoring but I think that is not a good fit for this case. Any suggestion on how to do this? Bonus if it also works with randomizing the answers so they don’t see a pattern when answering. 

Hi, I have a question about my survey. I have a consent page and I want to create an “exit survey” button at the end of the (first) consent page only. This button will direct those who took the survey to the thank you section I wrote at the end. I tried to use previous button but it appears some pages and it does not appear on the first page so it does not work. What can I do? 

hi all!i have a survey which comprises of 22 blocks. i need email trigger for certain questions from several blocks. but the problem now is, if the survey is not completed, the email does not trigger. i am using workflow to send email)i need the trigger to be sent immediately when certain criteria is met e.g. suicide thoughts from a respondent. can anyone please shed some light on the process to make this work?thanks!

hi,Just found this NEW issue and thought I’d share it.  I have a form that is only “available” from 9 PM to 1:30 AM.  I want users that open the form during the day (between 1:30 AM and 9 PM) to see a message (text graphic question) that says it’s not available until 9 PM. SO, I used display logic after first capturing the time: ${date://CurrentTime/MT} in an embedded data field. When I compared it (we’ve been using it for a long time - years) I compared it using the following Display Logic:Display if CapturedTIME was greater than 1:30 and if CapturedTIME was less than or equal to 21:00.  But today we found that this no longer worked properly.  After some troubleshooting (the fun part), we found that the end time was working in comparison but NOT the start time (1:30).  Through trial and error we found that we have to add a leading zero to the hard-coded comparison value of 1:30.  So when we use display logic and compare to 01:30 it worked. Hope this helps others. 

I am following all of the directions for deleting survey responses: 1) go into Data & Analysis, 2) click on the box to the left of the data you wish to delete, and 3) click on the trash can. I get the wheel that says 1 request pending, and then eventually it stops, but the response I want deleted isn’t deleted, it’s still there. Any ideas on how to delete the unwanted responses and actually have them delete?Thanks,Tiffany

Hey all! I use a heatmap with several regions and a point is shown where the participant decides to click on (inside the heatmap).My question is now whether participants can also see the region border additional or instead of the dot? Thanks and best!

I’m looking to see if there is an easy way to have respondents to a survey select from a list of times (eg. 11:05AM-11:10AM, 11:10AM-11:15AM), and whenever one user submits with that answer, other users are unable to select that time, to prevent double booking.To explain it a bit better, if Respondent A selects 11:05AM-11:10AM, then any Respondent after Respondent A wouldn’t be able to choose 11:05AM-11:10AM.

I am using carry forward selected answers for a person to answer chemicals handled out of chemicals available. I have embedded selected choices for chemicals handled and they are not displaying when piped in a summary. thoughts?

Hi Everyone,  I am having two issues that seem to be related. Firstly, some of my survey respondents cannot get into the survey after authenticating. They input their unique ID to authenticate, but then an error message appears that they cannot resume their session (even with “allow respondents to finish later” enabled).  When these responses appear in “Responses in Progress” it shows that the last question they interacted with is either blank, for those who could not get past the authenticator screen, or “Authenticator” for those who could authenticate, but then were greeted with the error message.  Additionally, when some respondents have successfully authenticated and completed the survey, Qualtrics is not moving these responses from “Responses in Progress” to “Recorded Responses”, even after allowing for time for data to update.  So---this leaves me to wonder if the responses in my “Responses in Progress” that show 0% progress and that the last question someone interacted with is t

Hi everyone, I did some searching on here and could not find a case that resembled what i am trying to build. I am building a survey and need to ask supplementary questions to the options choses in the question. Here is how it will look like:  Q1. multiple choiceOption 1 Qa.  Multiple choice Qb.  Open text Qc. Multiple choice Option 2  Qa.  Multiple choice Qb.  Open text Qc. Multiple choice Option 3 etc. ect. there will be about 4 more optionsDoes anyone have any suggestions on what functions to use to build this out as ideally I would like this to show up on the same page and not brunch out separately to avoid confusion and the supplementary questions to pop up only if the option is selected. Thank you!

Hello,  When I pull up the report for my survey, it says that I have 37 responses to a question that was a text box response (What is the zip code of your organization?), however, only about 20 responses are showing. Could that be because some participants put the same zip code that another participant listed? I need to be able read all responses so that if there is more than one participant in a zip code I can make note of that. Any ideas? Thanks,Tiffany

Hiya,I have a few questions in my survey which would either be a long matrix table or a series of sliders.However with both of these, especially on mobile, as you move down the table the scales at the top go off screen. Wondering if there is a way to show these questions in a more accessible manner, a couple of ideas i had but dont seem to be possible are:Each Q one by one persistent scales

Dear community,My survey flow should look like:Show text = Situation 1 Randomize between Block1 and Block 2 (only show one of the blocks) Show text = Situation 2 Show the Block that was not randomly drawn in 2. Follow-up questions to Block 1 und 2 in the same order as the blocks were randomly shown before.How can I set this up in my survey flow?Thanks and best!

Hi there,I am creating a follow-up survey to send to participants following an initial survey (data collection in progress).I will be linking the responses to the two surveys using a responseID, linked to email addresses. The first survey has an anonymous distribution, email addresses were collected from those that opted-in to the follow-up. I am planning on using personal links for the follow-up distribution.I have created a directory list for the follow-up survey including email address, responseID and some embedded data fields.I want to be able to use this embedded data to populate some of the text/graphic fields in the survey.E.g., “In the last survey you reported you were working in (EMBEDDED DATA) industry, as a (EMBEDDED DATA) and had been working there for (EMBEDDED DATA) years.”I’ve added the embedded data fields before the questions in the survey flow:and I’ve tried to then insert embedded data using the piped text option in a text/graphic question e.g.,:But it just comes up

Hey community, The primary color for all questions can be adjusted in “Look & Feel”.Now I am wondering how to change the primary color only for one specific question. I am using a heatmap and want to change the color of the point appearing when clicking. This works nicely when changing the color in “Look & Feel”, but then for all questions… Any help is highly appreciated!

I am trying to make it where if the person taking the survey answers question 6 (which is an optional multiple choice question), then question 7 becomes mandatory to answer (text entry question). I do not want to just make question 7 a forced response. I have tried a few different times at validations, with no luck. If anyone knows how to do this, your help would be greatly appreciated.