Experience Community

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | June 20th 2023Question: How do you edit the end of survey experience? We will learn about the end of survey experience and how to customize it for your respondents.  Want More? Support Page: 

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | June 12th 2023 Topic: Hiding Questions Once a survey has gone live and data has been collected, changes such as deleting questions, changing question types, and modifying response requirements will result in previously gathered data being deleted or altered. When you need to remove a question and want to preserve your data, instead of deleting anything, the answer is to hide these questions so that they are no longer shown to your responde

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | June 14th 2023 Topic: Best Practices for Mobile Surveys Due to the increasing usage of mobile devices, survey creators need to implement mobile-friendly designs to decrease the dropout rate of mobile survey takers. You can reduce the cognitive load of mobile survey takers by using the auto-advance feature, having one or two questions on each page to minimize scrolling, and using simple question types. Open-ended questions should rarely be used on mobile surveys since they already

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | June 13th 2023Question: How do you randomize questions or blocks in a survey? Today we will learn about blocks, block behavior, and how to randomize blocks in the survey flow.  Want More? Support Pages:Randomizer Survey Flow

Receive Product News in Your Inbox!  We want to make sure all Qualtrics customers stay up-to-date on important product news -- here’s how to subscribe and receive updates automatically in your inbox:Whitelist our delivery domain emailFirst, make sure you whitelist our delivery domain: community@qualtrics.comThis is important, as all important notifications are delivered via email or DM on the new XM Community platform.Note: You will receive email notifications when you get an in-platform DM. Make sure you’re logged into the XM Community using your Qualtrics SSO login credentialsAfter logging in, navigate to the Product Release Notes category, and use the “Subscribe” button towards the upp

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | June 7th 2023 Topic: Exporting and Importing Data Whether you need your survey data in a specific file format or you need to import data to your survey that you’ve collected offline, the Data & Analysis tab allows you to quickly accomplish both tasks. Although CSV exports are the most popular, it is best practice to export as a TSV file when your data contains special characters. You also have the ability to customize your export by only downloading the data displayed on the Data & Analysi

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | June 6th 2023Question: How do you add instructions or an introduction to a survey? We will learn about the most commonly used question types and how to add an introduction or instructions to a survey.  Want More? Support Pages:Text/Graphic Question

How to Participate During the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between May 1 and May 31, will receive this badge worth 50 points by the end of the month.  Badge of the Month | May 2023 Task: Join the XM Community’s 5K For The Fight teamHere at Qualtrics, we care a lot about cancer research. This year, our community is participating in 5K For The Fight, a way to get active, raise money, and come together for cancer research.

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | May 31st 2023 Topic: Types of Validation Although it can be enticing to have all of your questions use force response, requiring a response for too many questions can result in higher respondent fatigue and an increased dropout rate.  When using validation on a survey, it is beneficial to know the types of validations at your disposal to choose the best option for your specific case.  A great alternative to force response is request-response, since it prompts the user to answer the question be

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | May 30th 2023Question: What are the different methods to delete responses? We will learn how to delete survey responses in today’s video.  Want More? Support Page: Deleting ResponsesCommunity Posts:

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | May 30th 2023Question: What is the XM Community? The XM Community is a place for Qualtrics users to collaborate with other users on industry and product best practices, help others, receive help, track product updates, earn rewards, suggest product features, and more. We will learn how to use the XM Community in today’s video.  

 How to ParticipateDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who contribute a thoughtful comment to this month’s discussion, between February 1 and February 28, will receive this badge worth 40 points. Badge of the Month | February 2023Question: What do you love most about Qualtrics and / or the XM Community? Alternatively, what do you love about Qualtrics products?What do you love most about Qualtrics, its products, and this community? Got a favorite product? Do you love Qualtrics' culture? Or, enjoy being a part of the community? Share your thoughts to help us spread Qualtrics love this month! 

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | May 24th 2023 Topic: Attention Check Alternatives Attention checks are a common trend seen across research projects where researchers attempt to catch “bad” respondents, or respondents who aren’t paying attention, by asking them to answer a question with a specific response. If the question is not answered correctly, the entire survey response is eliminated from the data set. These types of attention checks lead to respondents lo

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | May 15th 2023 Topic: Expert Review Expert Review plays a crucial role in optimal survey creation by reviewing your survey and providing suggestions on how to improve your project to collect the highest quality data possible.  The recom

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | May 17th 2023 Topic: Managing Results Dashboards Whether you need to present key project findings to stakeholders or you just want to visualize your data to better understand it, results dashboards allow you to customize a dashboard to best fit your needs. Results dashboards are made up of dashboards, pages, and widgets. A default page is automatically created for you that contains a widget for each question in your survey. Edit mode allows you to customize any of the already created widgets,

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | May 10th 2023 Topic: Open Text Questions Open-ended questions allow respondents to provide custom answers from their point of view with as much or as little detail as they see fit.  While we love understanding the customer’s perspective, the wide range

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | April 24th 2023 Topic: Sharing a Survey Whether you need someone to review your project or you’re sharing your final results, there are many reasons to provide other users access to your surveys.  Qualtrics allows surveys to be shared, however, you must be

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | May 1st 2023 Topic: Closing a Survey Closing a survey, also known as pausing response collection on a survey makes it so that the survey no longer accepts new responses and disables your distributed survey links. Whether you need to re-wr

What is Basecamp Wednesdays?Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.  Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | April 26th 2023 Topic: Generating a Sample Size While “the bigger the sample, the better” is a popular research sentiment, there are other considerations when selecting the appropriate sample size for your project. Sample size is the number of

What is Basecamp Wednesdays?Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | May 3rd 2023 Topic: Screener Questions Screener questions play a crucial role in any research project by helping ensure that the participants in your sample accurately represent your target population. When creating these questions, it is important to find a

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions.Getting Started Mondays | May 1st 2023 Topic: Response Rates Low response rates can be caused by a variety of different factors including respondent motivation, survey length, and even invitation email wording. Although high response rates alone don’t define the quality of your data, generally, the higher the response rate, the more representative the sample and

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | March 29th 2023 Topic: Optimizing Survey Length When taking a survey, the longer you spend answering questions, the less motivated you are to finish the survey, this applies to your own surveys as well. Survey length is an important factor to

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | March 6th 2023 Topic: Scoring Feedback is the primary way to understand how one performed on an exam or task, and identify areas of strengths and weaknesses. Scoring is an efficient way to provide feedback after a respondent completes a survey, by being able to calculate a score based on their responses & including a customized m

What is Basecamp Wednesdays?Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | February 22nd 2023Topic: Writing Effective Survey EmailsWhile most emails received don't get read or get skimmed and brushed to the side, there are a few survey email best practices that can help make your invitation stand out and promote engagement. When opening your email, recipients should know why they received the invite, the purpose of the survey, and know the time it will take to complete the survey.  A lesser-known tip is that thanking the recipient in advance for their efforts can invoke cognitive