Experience Community

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | May 30th 2023Question: What is the XM Community? The XM Community is a place for Qualtrics users to collaborate with other users on industry and product best practices, help others, receive help, track product updates, earn rewards, suggest product features, and more. We will learn how to use the XM Community in today’s video.  

 How to ParticipateDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who contribute a thoughtful comment to this month’s discussion, between February 1 and February 28, will receive this badge worth 40 points. Badge of the Month | February 2023Question: What do you love most about Qualtrics and / or the XM Community? Alternatively, what do you love about Qualtrics products?What do you love most about Qualtrics, its products, and this community? Got a favorite product? Do you love Qualtrics' culture? Or, enjoy being a part of the community? Share your thoughts to help us spread Qualtrics love this month! 

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | May 24th 2023 Topic: Attention Check Alternatives Attention checks are a common trend seen across research projects where researchers attempt to catch “bad” respondents, or respondents who aren’t paying attention, by asking them to answer a question with a specific response. If the question is not answered correctly, the entire survey response is eliminated from the data set. These types of attention checks lead to respondents lo

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | May 15th 2023 Topic: Expert Review Expert Review plays a crucial role in optimal survey creation by reviewing your survey and providing suggestions on how to improve your project to collect the highest quality data possible.  The recom

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | May 17th 2023 Topic: Managing Results Dashboards Whether you need to present key project findings to stakeholders or you just want to visualize your data to better understand it, results dashboards allow you to customize a dashboard to best fit your needs. Results dashboards are made up of dashboards, pages, and widgets. A default page is automatically created for you that contains a widget for each question in your survey. Edit mode allows you to customize any of the already created widgets,

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | May 10th 2023 Topic: Open Text Questions Open-ended questions allow respondents to provide custom answers from their point of view with as much or as little detail as they see fit.  While we love understanding the customer’s perspective, the wide range

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | April 24th 2023 Topic: Sharing a Survey Whether you need someone to review your project or you’re sharing your final results, there are many reasons to provide other users access to your surveys.  Qualtrics allows surveys to be shared, however, you must be

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | May 1st 2023 Topic: Closing a Survey Closing a survey, also known as pausing response collection on a survey makes it so that the survey no longer accepts new responses and disables your distributed survey links. Whether you need to re-wr

What is Basecamp Wednesdays?Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.  Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | April 26th 2023 Topic: Generating a Sample Size While “the bigger the sample, the better” is a popular research sentiment, there are other considerations when selecting the appropriate sample size for your project. Sample size is the number of

What is Basecamp Wednesdays?Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | May 3rd 2023 Topic: Screener Questions Screener questions play a crucial role in any research project by helping ensure that the participants in your sample accurately represent your target population. When creating these questions, it is important to find a

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions.Getting Started Mondays | May 1st 2023 Topic: Response Rates Low response rates can be caused by a variety of different factors including respondent motivation, survey length, and even invitation email wording. Although high response rates alone don’t define the quality of your data, generally, the higher the response rate, the more representative the sample and

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | March 29th 2023 Topic: Optimizing Survey Length When taking a survey, the longer you spend answering questions, the less motivated you are to finish the survey, this applies to your own surveys as well. Survey length is an important factor to

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | March 6th 2023 Topic: Scoring Feedback is the primary way to understand how one performed on an exam or task, and identify areas of strengths and weaknesses. Scoring is an efficient way to provide feedback after a respondent completes a survey, by being able to calculate a score based on their responses & including a customized m

What is Basecamp Wednesdays?Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | February 22nd 2023Topic: Writing Effective Survey EmailsWhile most emails received don't get read or get skimmed and brushed to the side, there are a few survey email best practices that can help make your invitation stand out and promote engagement. When opening your email, recipients should know why they received the invite, the purpose of the survey, and know the time it will take to complete the survey.  A lesser-known tip is that thanking the recipient in advance for their efforts can invoke cognitive

What is Basecamp Wednesdays?Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | February 8th 2023Topic: Matrix TablesMatrix tables are a popular question type used when multiple questions are being asked that should be rated on the same scale. A common misconception is that matrix questions shorten the length of surveys when in actuality they raise the cognitive load on respondents and don't shorten the survey since survey length is measured by the number of decisions made, not by the number of questions. While matrix question types can be useful at times, it is better practice to separate your qu

What is Basecamp Wednesdays?Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | March 1st 2023Topic: Recode ValuesWhen exporting data for statistical analysis or creating visualizations, text data complicates the process by being inconsistent when compared across different responses.Recode values resolve this issue by automatically assigning a numerical value to each answer choice sequentially & transforming the text answer choices to quantitative data. These values stop updating to reflect the new answer choice order once you start collecting responses; however, they can always be

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | March 22nd 2023 Topic: Utilizing Workflows Automating tasks like follow-up emails benefits everyone by freeing up time for you to focus on more important matters while simultaneously allowing for scalability & providing better customer experiences. 

What is Basecamp Wednesdays?Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | February 1st 2023Topic: Customizing End of Survey Experiences Not all survey respondents are created equal, whether they don’t fit your target demographic, incorrectly answer your attention check questions, or just don’t fully complete your survey. A custom end of survey experience can help distinguish between types of respondents by encouraging future survey participation while also screening out unwanted responses for improved data collection.In Qualtrics, once your respondent finishes the survey you

 How to ParticipateDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who contribute a thoughtful comment to this month’s discussion, between March 1 and March 31, will receive this badge worth 40 points. Badge of the Month | March 2023Question: Who are you most excited to hear speak at X4? What do you like most about X4?It's 2023 and X4 is back, live. X4 is from March 7 - 9 in Salt Lake City, Utah, and the keynote speakers have been announced. Going to X4? Tells us about who you are most excited to hear from and why! Have you ever been to X4, if so what did you like about the event? If you haven't made it in the past or

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | March 15th 2023 Topic: Response Editing While it may seem counterintuitive, being able to edit your recorded responses is crucial to ensuring the accuracy and completeness of your data. In the Data & Analysis tab, you can edit responses direc

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | March 13th 2023 Topic: Query Strings Although we use URLs every time we interact online, most people’s knowledge of the subject ends after the domain. Query strings provide a way to pass additional information to a website by adding this information to the end of a URL.

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | March 20th 2023 Topic: Quotas After calculating the necessary sample size for a project, in order to accurately represent the chosen population, the sample size needs to be partitioned into different subgroups that make up the entire population.  You can u

 How-To Get StartedRead the below 📄 XM Community Basics & How-Tos 📄 to learn how-to use the XM Community, ordered from simplest to complex. Table of ContentsHow-To Get Started 1 | How-To Create Your XM Community Account 2 | How-To Login to Your XM Community Account 3 | How-To Change Your XM Community Username 4 | How To Add or Change Your Profile Picture 5 | How-To Search 6 | How-To Search for an Event

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | February 27th 2023Topic: Custom Field CreationWhen more information is needed after response collection has already begun, simply adding more questions won’t fix the issue, but adding custom fields will.   The custom field editor is an essential tool that allows you to append additional information to a response after its been collected. A bucketing field gives each response a value based on a categorical question or field, so responses can be ca