New at Qualtrics

Released On Or Before February 16, 2022XM SolutionTesting Status Manager: A solution to help you submit employees who are not fully vaccinated against COVID-19 to weekly testing to demonstrate that they are not infected with the coronavirus.AccessibilityAccessibility Check Moved to ExpertReview: The Accessibility Checker has been moved from the Tools menu to ExpertReview. When reviewing a survey users will now see survey error, survey methodology, and accessibil

Released On Or Before February 23, 2022Brand AdministrationSMTP Relay: Users can now set up an SMTP relay without reaching out to Qualtrics Support. SMTP relays allow you to send distributions in Qualtrics using your own domains. Key Drivers Widget: Analysis Method: Feature that allows you to change the calculation in a key drivers widget to relative importance analysis instead of Pearson, the old default.CX DashboardsAccount Management Command Center (CX): You can now map data from multiple sources to the same account by using the accountExternalReferenceID field

Brand AdministrationConfiguring Organization SSO Settings: User interface refresh. Brand Administrators can now activate multiple connections at once for a brand and separately determine what SSO settings are available for user login vs. survey authenticators. There are also changes to the relay state when

Released On Or Before February 9, 2022Brand AdministrationConfiguring Organization SSO Settings: User interface refresh. Brand Administrators can now activate multiple connections at once for a brand and separately determine what SSO settings are available for user login vs. survey authenticators. There are also changes to the relay state when

RECENT UPDATES | Released On Or Before February 2, 2022LifecycleSMS Distributions (EX): SMS distributions are now available for Lifecycle projects.Spotlight Insights for Lifecycle: Insights are now available in Lifecycle. In place of hierarchy units, you can filter comparisons by a date range.Employee EngagementOrg Hierarchy Updates: Updates to the hierarchy deletion process, including a change for hierarchy generation in which hierarchies in the same project will no longer be allowed to share the same metadata fields. This change only impacts new hierarchies, not existing ones. This update applies to Employee Engagement projects, but not Lifecycle or Ad Hoc Employee Research projects. This update bega

RECENT UPDATES | Released On Or Before January 26, 2022None.UPCOMING FEATURES | Starting On And After February 2, 2022XM DirectoryTransactions: New tab in XM Directory allowing users to view and upload transaction data.CoreXMData Tab Redesign: The Data & Analysis tab has been redesigned to meet accessibility standards. Changes include the ability to edit responses at any time without entering edit mode, a separate “Field Editor” for creating and editing custom fields, and a redesigned column chooser for selecting which columns are displayed in the data table. This feature will begin gradually rolling out on Jan 31, 2022. All customers will have the feature enabled by February 28, 2022.Lifecycle

RECENT UPDATES | RELEASED ON OR BEFORE December 15, 2021XM PlatformAdvanced Catalog Filtering: New filtering options have been added to the Catalog. Users can now use filter criteria to narrow their search, including Type of project, Use case, and XM category.  Question library update: Now when you import questions or blocks to your survey from another library, the user interface has been visually refreshed. Valuable prebuilt content, such as the

RECENT UPDATES | Released On Or Before January 19, 2022Look & FeelSimple Layout: A new layout designed for improved usability, mobile-friendliness, and accessibility for the most commonly used Qualtrics features.Stats iQR Coding in Stats iQ: Now Stats iQ supports coding in R, a statistical language that is widely used for flexible and powerful analysis.XM DirectoryMerge Duplicate Contacts: Wording changed from “consolidate contacts” to “merge duplicate contacts.” You can now create multiple rules for merging contacts rather than just one. Improved user interface. This feature was incorrectly listed as having launched at an earlier date; it was actually launched January 12, 2022.W

RECENT UPDATES | RELEASED ON OR BEFORE January 12, 2022None.UPCOMING FEATURES* | STARTING ON AND AFTER January 19, 2021Look & FeelSimple Layout: A new layout designed for improved usability, mobile-friendliness, and accessibility for the most commonly used Qualtrics features.Stats iQR Coding in Stats iQ: Now Stats iQ supports coding in R, a statistical language that is widely used for flexible and powerful analysis.FEEDBACK AND QUESTIONSIf you have any questions about the product updates featured in this list, our support team is happy to help you with your request. If you have questions about what’s on th

RECENT UPDATES | RELEASED ON OR BEFORE January 5, 2022CoreXMSearch on Homepage: A search bar has been added to the homepage, allowing users to quickly find projects without having to navigate to the Projects page.UPCOMING FEATURES* | STARTING ON AND AFTER January 12, 2021NONE.FEEDBACK AND QUESTIONSIf you have any questions about the product updates featured in this list, our support team is happy to help you with your request. If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the 

RECENT UPDATES | RELEASED ON OR BEFORE December 22, 2021XM DirectoryTransaction Filters in XMD Search: Transactional data can now be used in filters in XM Directory, both when searching directory contacts and creating segments.DashboardsTable widget: A new, easy-to-use widget that lets you display dashboard results in a table. Available in all dashboard types, CX, EX, BX, etc.Website / App FeedbackEmbedded Feedback: New options added for collaborating the feedback survey with other users in your Qualtrics license.Mobile Embedded Feedback: New options added for collaborating the feedback survey with other users in your Qualtrics license.360

RECENT UPDATES | RELEASED ON OR BEFORE December 8, 2021CoreXMSelect Fields on First Run of Text iQ: Users now have the ability to select which fields to upload to Text iQ the first time it is loaded in a survey (Additional text fields can be added later).Website / App FeedbackIntercept approval: Requirements for intercept approval now apply to newer guided intercepts, like the responsive dialog, embedded feedback, feedback button, and mobile embedded feedback.CX DashboardsOrg Hierarchy for Account Management Command Center: Org hierarchies are now compatible with

RECENT UPDATES | RELEASED ON OR BEFORE December 1, 2021360Inserting Images (360 Reports): New ability to add display logic to image widgets in 360 reports. EXSMS Distributions (EX): Engagement and Ad Hoc Employee Research projects now support 1-way SMS distributions.UPCOMING FEATURES* | STARTING ON AND AFTER December 8, 2021Website / App FeedbackIntercept approval: Requirements for intercept approval now apply to newer guided intercepts, like the responsive dialog, embedded feedback, feedback button, and mobile embedded feedback.CX DashboardsOrg Hierarchy for Account Management Command Center:

RECENT UPDATES | RELEASED ON OR BEFORE November 24, 2021User AdminLicenses: An alternative to user types that allows you to configure user permissions based on licenses purchased.XM SolutionsVaccination Status Manager: Makes it easy for your employees to upload their vaccination status and documentation in order to comply with new federal guidelines. This solution includes an employee roster with real-time, comprehensive updates to each employee’s status.Experience Design for Workplaces: Hybrid: This guided solution lets organizations quickly understand what employees want in a hybrid model, including desired flexibility options and the impact of remote work on productivity and wellbeing. This solution comes with a pre

Over the last few days, we’ve closely monitored our new member sign ups, and today marks the day that our 20,000th member has joined the Qualtrics XM Community. We couldn’t be more excited to be sharing this milestone with each and every one of you!In celebration of SharonPhares being our 20K community member, we will be sending a swag package filled with all of the goodies - a t-shirt, socks, water bottle, custom Patagonia fleece, and anything else we have stored away in our swag collection.We couldn't be more excited for the future of the XM Community, and can't wait to share many more milestone celebrations with each and every one of you. 🎉That’s all for now,XM Community Admin

RECENT UPDATES | RELEASED ON OR BEFORE November 17, 2021EmployeeXMSMS Distributions (EX): Engagement and Ad Hoc Employee Research projects now support 1-way SMS distributions.WorkflowsLoad into a Data Project Task: New task in workflows to load extracted data into an imported data project. Website / App FeedbackUpdates to Responsive Dialog and Mobile Creatives: UX refresh and redesign of customization options for responsive dialog, mobile app prompt, and mobile notification creatives.UPCOMING FEATURES* | STARTING ON AND AFTER November 24, 2021User AdminLicenses: An alternative to user types that allows you to configure user permissions based on li

RECENT UPDATES | RELEASED ON OR BEFORE November 10, 2021CX DashboardsCX User Management Updates: Updates to the User Admin tab within CX Dashboards, including a new Unique IDs section and a UX refresh. This feature will be rolling out to customers starting November 3 and concluding November 8.XM SolutionsConcept Testing Program: Validate your best product ideas with this new program, which allows you to manage multiple concept tests in one place. Comes with a comparison of performance across all concept tests.CX & EX DashboardsText iQ Bubble Chart Widget: You can now choose which topics to display and which to hide in your widget and edit topic names.Dashboard Translation

RECENT UPDATES | RELEASED ON OR BEFORE November 3, 2021EmployeeXMCreating an EmployeeXM Project: When creating an engagement, lifecycle, ad hoc employee research, or 360 project, you can now choose to upload a QSF file of a previous project from right inside the catalog. CX DashboardsCX User Management Updates: Updates to the User Admin tab within CX Dashboards, including a new Unique IDs section and a UX refresh. This feature will be rolling out to customers starting November 3 and concluding November 8.XM DirectorySegments Based on Survey Responses: Users now have the ability to create XM Directory Segments based on survey responses. XM PlatformView All Projects: U

RECENT UPDATES | RELEASED ON OR BEFORE October 27, 2021PXConjoint Dynamic Images: A new PX solution that allows users to upload images for each package within their conjoint project, allowing respondents to see their visual choices. ExtensionsAdobe Analytics Extension Updates: Users can now send data from Qualtrics to Adobe with the new Adobe Analytics Extension. This extension replaces the Analytics data connector. See the Adobe Analytics Migration guide for instructions on setting up the new extension.Allowed Domains

RECENT UPDATES | RELEASED ON OR BEFORE October 20, 2021CoreXMUsing Your Own SMS Provider: Users can now integrate their own Link Mobility and Sinch LiveLink accounts to send SMS distributions with Qualtrics.EmployeeXMData Isolation for EmployeeXM: Data Isolation is now available for EmployeeXM licenses. Reach out to your Account Executive or  Customer Success Representative if you are interested.UPCOMING FEATURES*

RECENT UPDATES | RELEASED ON OR BEFORE October 13, 2021None.UPCOMING FEATURES* | STARTING ON AND AFTER October 20, 2021CoreXMUsing Your Own SMS Provider: Users can now integrate their own Link Mobility and Sinch LiveLink accounts to send SMS distributions with Qualtrics.EmployeeXMData Isolation for EmployeeXM: Data Isolation is now available for EmployeeXM licenses. Reach out to your Account Executive or  Customer Success R

RECENT UPDATES | RELEASED ON OR BEFORE October 6, 2021XM PlatformProjects Page: The projects page has been redesigned with better file management, organization, and visual design to make it easier to find, organize, and manage your projects and programs.Homepage: The first page you see when logging in. Provides a holistic view of your projects and XM ecosystem, making it easier to take action or dive deeper.WorkflowsImport Salesforce Report Data Task: New task in actions to import data from a Salesforce report; for example, importing a report of recently closed support cases to send follow-up surveys.Sharing Workflows: Added ability to collaborate on workflows with other users w

RECENT UPDATES | RELEASED ON OR BEFORE September 30, 2021WorkflowsMarketo Task: Updates to the Marketo task, including a Create or Update a Marketo lead task to create or update a Marketo lead based on a survey response or other Qualtrics data. PXIdea Screening: Updates to the Idea Screening XM Solution, including new best practice recommendations, redesigned widget labels, and a UX refresh.CoreXMSMS Distributions: When sending SMS distributions through API, you can now specify a date and time for the survey links to expire. Anonymous Links: The process of getting an anonymous link is now accessible wherever you go to get it, from the Distributions tab or when first

RECENT UPDATES | RELEASED ON OR BEFORE September 1, 2021EmployeeXMDiversity, Equity, & Inclusion (DEI) Solution: Use our validated model to identify Inclusion gaps and have confidence in how to close them. Our guided Diversity, Equity, and Inclusion (DEI) solution includes intersectional demographics and a robust Inclusion metric.TicketsTicket Reminders: Ticket reminders can now be sent to teams.Workflows“Actions” is being renamed to “Workflows.” This change will apply both in the global page and in the tab in the survey. See Workflows Basic Overview for more.UPCOMING FEATURES* | STARTING

RECENT UPDATES | RELEASED ON OR BEFORE September 22, 2021WorkflowsCalculate Metric Task: Update to the calculate metric task, including a new setup order and new ability to filter by Text iQ sentiments and topics. Extract Data from Google Drive Task: You can now extract data from Google Drive for import elsewhere into Qualtrics, such as for the purpose of adding XM Directory contacts, employees, or CX Dashboard users.EngagementMapping Org Hierarchy Units: Now you can automatically map multiple past hierarchies together. In addition, the user interface for mapping has been refreshed. This feature will begin gradually rolling out September 8, 2021. It will be finished rolling out to all eligible customers by Oc