Product Release Notes

BX DashboardsApplying Filters to BX Dashboards: BX Dashboards now give you the option to add an “Apply Filters” button to your dashboard, improving dashboard performance.CoreXMUpcoming Library Redesign: The Qualtrics library is being redesigned at the end of January 2023. This new support page section contains an overview of the upcoming changes.CX DashboardsRecord Table Widget: An updated version of the record grid widget with more customization options and an updated UI. T

Released On Or Before January 11, 2023 CoreXMUpcoming Library Redesign: The Qualtrics library is being redesigned at the end of January 2023. This new support page section contains an overview of the upcoming changes.Results DashboardsManage Public Results Dashboards: State & Local Governments and Academic research users can now create public links to their results dashboards. You can also add a password to this public dashboard.WorkflowsDeprecation of Social Review and Brandwatch Workflow Events: Social Review and Brandwatch workflow events have been replaced by the

*Winter Holidays*: These are the last Weekly Release Notes for 2022. No new content or updates will be published to the Support Site, Support Portal, or Public Roadmap from December 22, 2022 to January 2, 2023. Released On Or Before December 21, 2022WorkflowsZendesk Task & Zendesk Event: Minor updates including subdomain validation in Zendesk tasks, dynamic field selection in Zendesk events, and a cosmetic refresh.

Released On Or Before October 26, 2022 CoreXMExporting Results Dashboards to DOCX: You can now export results dashboards to Microsoft Word (DOCX format). All widgets will be saved as images within the document.DashboardsWord Cloud Widget (EX & CX): A new version of the word cloud widget for dashboards has been released with an updated interface and streamlined setup. For a time, users will have access to both versions of the word cloud widget. This feature will begin gradually rolling out on October 26, 2022. All customers will have the feature enabled by November 16, 2022.DesignXM

Released On Or Before December 7, 2022CX DashboardsBenchmark Editor: A new CX benchmark, Contact Center, has been added. This benchmark includes key metrics for companies looking to compare their contact center performance against peer organizations.Deprecated Widgets: There’s now a section of the “add widgets” menu that highlights widgets soon to be deprecated. This change applies to all dashboards - CX, Engagement, Lifecycle, BX, and so on.Org Hierarchy Metadata: Metadata used to configure org hierarchies and any additional metadata in hierarchy units can be used to build CX dashboard widgets and fi

*There will be no release notes next week (November 23) due to the Thanksgiving holiday in the US.*Released On Or Before November 16, 2022 CX DashboardsMagnet Widget (CX): This new widget calculates patient experience performance according to Magnet’s eligibility criteria, allowing organizations to see if they are meeting or exceeding Magnet’s requirements.Starting On & After November 30, 2022 CoreXM

Released On Or Before December 14, 2022 BX DashboardsBrand Drivers Analysis Widget: You can now determine how the widget sorts brands and drivers, which allows you to highlight which drivers are the strongest / weakest at a glance and establish dashboard consistency.Conjoint & MaxDiffConjoint & MaxDiff Sample Projects: DesignXM trial users now have access to 2 new sample projects to help them explore Qualtrics’ Conjoint and MaxDiff solutions.Creating & Managing Conjoint & MaxDiff Projects: Conjoint & MaxDiff projects are now available under the Employee XM Catalog filter for certai

BX DashboardsBrand Drivers Analysis Widget: You can now determine how the widget sorts brands and drivers, which allows you to highlight which drivers are the strongest / weakest at a glance and establish dashboard consistency.Conjoint & MaxDiffConjoint & MaxDiff Sample Projects: DesignXM trial users now have access to 2 new sample projects to help them explore Qualtrics’ Conjoint and MaxDiff solutions.Creating & Managing Conjoint & MaxDiff Projects: Conjoint & MaxDiff projects are now available under the Employee XM Catalog filter for certain licenses. CoreXM

Released On Or Before November 30, 2022CoreXMWave Based Weighting: Users can now apply unique weights over various time periods or specific categories in addition to survey responses. This allows multiple weighting configurations to be set up for a single field.WorkflowsData Formula Task: New task in workflows for transforming data. You can modify text strings, change date formats, and calculate the difference between two dates.Guest Permissions for Google Calendar Task: This update allows you to give guests permissions within a Google Calendar event created from the

Comprehensive Qualtrics Support Sites in French, German, Spanish, & JapaneseThe Qualtrics Support Site is the ultimate guide to Qualtrics products, and provides free resources to users of all skill levels. It has won the Silver Stevie Award 2 years in a row and answered 5.7 million questions to date, so it’s no wonder we wanted to bring this experience to even more of our customers!Now you can enjoy the following benefits on the French, German, Spanish, and Japanese Support Sites:840+ articles eachIntegrated Google search

Released On Or Before November 9, 2022 XM PlatformSupport Portal: Updated with more intuitive options. You can now view information about your Success Packages and the services available with them, upgrade your Success Packages, and more.Starting On & After November 16, 2022AllNone.

Released On Or Before November 2, 2022 AllNone.Starting On & After November 9, 2022 AllNone.*Disclaimer: Release dates are approximate and are subject to change. Not every feature is guaranteed to be included in Upcoming Features.If you have any questions about the product updates fea

Released On Or Before April 27, 2022CX DashboardsCustom Calendars (CX): The previously launched custom calendars functionality in CX Dashboards has been rolled back. This page has been removed from the support site, and we will include this feature in the weekly release notes when it launches in the future.Employee XMSMS Distributions (EX): SMS distributions are now available for Lifecycle projects.Anonymous Responses (Admin): Brand admins in organizations with EX licenses can now set brand-wide minimums for anonymity thresholds.XM Platform

Released On Or Before October 19, 2022AllNone.Starting On & After October 26, 2022DashboardsWord Cloud Widget (EX & CX): A new version of the word cloud widget for dashboards has been released with an updated interface and streamlined setup. For a time, users will have access to both versions of the word cloud widget. This feature will begin gradually rolling out on October 26, 2022. All customers will have the feature enabled by November 16, 2022.

Released On Or Before October 5, 2022 CX DashboardsKey Drivers Widget: Analysis Method: This feature allows you to change the calculation in a key drivers widget to relative importance analysis instead of Pearson, the old default.EX DashboardsParticipation Summary Widget (EX): The interface for the participation summary widget has been updated to be more accessible.Response Rates Widget (EX): The interface for the response rates widget has been updated to be more accessible. Support PortalDownloading Security Documents: You can now download Qualtrics secur

Brand AdministrationRetention Policies: New retention policy available for contacts. You can now create a policy that will automatically delete contacts from your directory depending on criteria you set.BX DashboardsAutomated Data Remediation for Brand Tracker Projects: New and existing data within Brand Tracker projects will be checked for accuracy. If the data is incorrect it will be refreshed on the backend.Brand Drivers Analysis Quadrant Chart Widget (BX): The Brand Drivers

Released On Or Before October 12, 2022Brand AdministrationRetention Policies: New retention policy available for contacts. You can now create a policy that will automatically delete contacts from your directory depending on criteria you set.CX DashboardsCreate XMD Segments in Spotlight Insights (CX): You can now create XMD segments based on insights you find in Spotlight Insights (CX). The XMD Segment can be used to target distributions and as a filter on dashboards. Admins can access this feature in Spotlight Insights through the ‘Insights’ button in your CX dashboard.Extensions

Released On Or Before September 28, 2022BX DashboardsBrand Drivers Analysis Quadrant Chart Widget (BX): The Brand Drivers Analysis Quadrant Chart Widget has been renamed to Opportunity Analysis Widget and the UI has been simplified.CoreXMSensitive Data Policies: Update to sensitive data policies. Admins can now enable “opt-in” functionality for a policy, allowing Admins to apply the policy to only certain surveys in their license. Additionally, Admins can create policy exemptions for survey questions.Dashboards​​Exporting Widgets to Excel: Widgets within

Released On Or Before September 14, 2022CoreXMCollaborative Preview Links: Survey creators can now control who can access survey preview links. Links can be limited to only users within the brand, or made public so anyone with the link can access. This feature will be gradually rolled out to customers starting September 7, 2022 and concluding September 28, 2022.CX DashboardsDashboard Export Notification: Now when you export a page of the dashboard, you’ll get a notification when the file is done being prepared and is ready for download.Employee XMEX Engagement Benchmark Refresh:

Released On Or Before September 21, 2022BX Dashboards Automated Data Remediation for Brand Tracker Projects: New and existing data within Brand Tracker projects will be checked for accuracy. If the data is incorrect it will be refreshed on the backend.Employee EngagementTime Window for SMS Distributions (EX): Update to SMS distributions sent within an EX Project. You can now define a delivery window during which contacts can receive SMS messages. Messages outside of the time window can be rescheduled for the n

 Released On Or Before September 14, 2022 BX Dashboards Data Freshness for BX Widgets: Brand Drivers Analysis widgets and Brand Drivers Analysis Quadrant Chart widgets now display the date and time the widget data was last updated.

Released On Or Before September 7, 2022Employee XMParticipants Tab (Ad Hoc Employee Research): User interface refresh for the Participants tab in Ad Hoc Employee Research projects. All functionality retained; now matches user interface in Engagement and Lifecycle projects.New Support PagesUsing Supplemental Data to Set Google Place IDs: Instructions for those using a solicit reviews question.WorkflowsSlack Task: In addition to accessibility improvements, how you add channels and users to Slack Tasks has improved. You can select from a generated list, or upload intended recipi

We are committed to making it easy for our customers to engage with the right teams at the right times. That’s why we’ve redesigned the way you contact us via the Support Portal. The Support Portal connects you with the experts you need at Qualtrics, from the support team and your account representatives, to other members of your Success Team, like Technical Account Managers. Whether you’re using a licensed or free account, the Support Portal is now the single entry point for support, services, and helpful resources at Qualtrics. Here are some highlights of the improvements:Find all the services availabl

Released On Or Before August 24, 2022BX DashboardsData Freshness for BX Widgets: Brand Drivers Analysis widgets and Brand Drivers Analysis Quadrant Chart widgets now display the date and time the widget data was last updated.Predict iQPredict iQ v1 Deprecation: We’ve reimagined Predict iQ with a seamless new user experience and a predic

Released On Or Before August 31, 2022AllNone.Starting On & After September 7, 2022AllNone.*Disclaimer: Release dates are approximate and are subject to change. Not every feature is guaranteed to be included in Upcoming Features.If you have any questions about the product