Survey Platform

As per the various support pages: The Data & Analysis tab lets you filter, classify, merge, clean, and statistically analyze your response data. Results: Quickly view and analyze your results in a Default Report consisting of question-based Pages and customizable Visualizations.Results-Reports Basic Overview: New to reporting or need to see real-time Results fast? Instantly generate question-based report pages and visualizations, displaying Results that you can analyze, filter, style, edit, enhance, and share with a minimum of effort.Example: Results are great for at-a-glance reporting. For example, say you asked about which products your customers use. You want to know which ones are the most popular. Results provides easy-to-read tables and graphs that provide this kind of basic information. Advanced-Reports Basic Overview: Designing your Reports from scratch? Design eye-popping Reports for your important research sharing events.Example: If you want to create and distribute data

Hi, i am designing surveys for my customer base. I want to send individual link to each customer via email. Previously it was done in my team. The customer received the survey and they responded. But the thing is that every manager (each region had one) they had one link, they would click on it and a page would appear, they would put in their name, their region, customer name, customer email and account name and the survey would be sent to that customer. One link for all the employees took them to this page but after entering the information they were able to send seperate surveys. And then that information would appear as embedded data. How do i do that? Because i want everyone to have on link to send the survey instead of me sending out hundreds of surveys but in the end the customer should recieve unique survey. 

Hi I have made quite a few changes to my current live survey and the link is embedded in our internal portal. We don’t want to change the link and survey since yoy comparison becomes difficult. Is it possible the copy over the changes from a different survey to the current live survey without losing the data? I have added a few questions and removed some. But instead of making the changes in the survey one by one I created a new one tested it and just want to copy it over the live one. 

Hi,I would like to know if we can run Qualtrics survey in China only ensuring that data remains within China Mainland. There are a few data protection requirements that may in the near future require ensuring that data is not shared cross-borders. Thank you for your help!

Hello Qualtrics Community,I wanted to bring up an issue I've been facing regarding reference survey not updating within projects. I'm curious to know if any of you have experienced a similar situation or have any insights to share.Lately, I've noticed that changes made to reference surveys, specifically in projects, do not seem to reflect the updates. Despite modifying the reference survey and saving the changes, the projects still display the previous version of the survey.

Hi all,I am trying to create a participant_id string using data from three questions asking the participant’s date, month and year of birth. Yet when I concat these items in a new field, recoded options that begin with zero (eg. 01 for January) remove the zero automatically. This leaves me with an uneven participant_id code for participants that were born in January-September or/and the first 9 days of the month.Is there a way to ensure the recode value with the 0 at the beginning (as it is appearing in survey edit mode) sticks?Many thanks!  

I am a Brand Admin and one of our users (whose user type is Employee Insights Admin) is unable to see the Workflow tab in any of his projects (e.g. Lifecycle, Ad Hoc Research). I’ve confirmed his user set up and the user type set up, but can’t figure out why the Workflow tab isn’t showing for him.

Hi,I have a multiple choice question for which I need only text box entries. I tried the Form field option but the boxes appear in the centre not left aligned. With multiple choice i have 8 text entry options and I need them to appear just as text box not the radio button and then the text box. How do I get this? My current survey question looks like in the screenshot.  

Hi,WRT to Rank order question. I have a question that say rank top 3 form 8 options say and the respondent answers only 3. The rest 5 are just sitting as Qualtrics displays them in random order. Is there a way to prevent this? I am aware if the respondent does not answer the D&A tab shows blank, but what if they dont bother after the 3? It skews the analysis and is false data then. can it be prevented in Qualtrics?

I found this article in the help section but it’s not answering my question:https://www.qualtrics.com/support/survey-platform/data-and-analysis-module/text-iq/topics-in-text-iq/I want to create a rule for a topic where it finds all the words that start with “think”. Right now, the automatic lemmatization is finding “thinking” but not “thinkers”. Is there something else I can add to the query to expand what words it’s looking for?

Hi Everyone, Wondering if anyone can help please? I have a question in my survey ‘How many children do you have?’ Based on their response I want all future questions to have the option for a response on how many children do you have?So if the first question was does your child like carrots?Child 1 - Y/NChild 2 - Y/Nbut if someone has 5 children, I would like it automatically give the option of answer the questions for 5 children. 

I have a short experiment which involves participants reading three descriptions (block 1 - three text questions) and then answering 2 multiple choice questions (block 2) about what they have read to check understanding/learning. Participants should only move on to the next stage of the experiment (block 3) when they have got both learning questions correct. if they get the questions wrong, they should go through block 1 again and repeat the questions, up to a maximum of 8 times. I have tried to implement this in survey flow using a branch but it gets a bit clunky the more branches add, and I am wondering if there is a better/more streamlined way of doing this, perhaps using javascript? Thanks in advance for any help 

I have a complex survey with display logic functions and my survey started to give errors after finalizing the logic. The error code keeps changing for each try but one of the codes was #B.g1x7uo2.lkife91f. How can I get my survey functioning again?

Hello all, I am setting up our Support CSAT survey, and the first question is rating the service of the associated Support agent. 1-5 stars, 1 being the worst and 5 being the best. We uploaded custom images through the rich context editor. When an answer is selected, I want the previous stars to highlight as well. Indicating to the customer how many stars were selected. So for example, if you selected 4 stars, it would auto highlight 4 stars. Any ideas on how to do this?  (currently, it only selects one option)  

Can we add multiple language codes in the language column in the contact list on the directory so that the respondent can have a dropdown of those languages only on the survey?

Hello,I would like to create a smiley question adapted on mobile. When using a matrix table or a multiple choice question, the smiley are going from horizontal to vertical but i want all horizontal. How to do that ? 

Hi,I created a new group and added few of current users into it. Then I went to a survey I created in order to share the survey with the group. However, I can’t see the group in the list of groups and users in Collaborate screen. I looked in the User and Group Address Book and it still not showing the newly created group. I created another group and it also does not show. Does anyone has an idea why this is happening? Thanks

Hi community! I'm importing historical data coming from Forsta in Qualtrics, but I'm encountering issues and I'm wondering if there is a better solution. Do you have any tips?I have a Qualtrics survey, with new data, as well as historical data for the same survey exported from Forsta. I need to get that old data in the new survey or connect it to its dashboard.First approach:I prepared a neat CSV, making sure the recoding matched that in Q Then I imported it in the Data & Analysis section of the relevant survey In the import configuration I mapped the variables one by one I kept getting errors, and after solving a few, for example by mapping it to a new Embedded Data field instead of internal metadata, I gave up Second approach:I prepared a neat CSV, making sure the recoding matched that in Q Then I loaded the data as a new Data Project I gave the variables the same Field Types as in my dashboard with new data Finally, I added the Data Project as a Data Source to the Dashboard Data

Dear Qualtrics Community, We are still facing some remaining issues with our Qualtrics survey – in particular, the survey unsystematically freezes at different points each time a person takes it (holding response behavior, browser, device etc. fixed). Qualtrics support has thus far not been able to solve the issue, but here is a Google Drive folder with screen recordings and HAR files for anyone who would be so kind to take a look and share advice: https://drive.google.com/drive/folders/1ovRPLlF6GJLFJpvjb9oIhR0q-ApatYJt Many thanks! Best,Chantal

I am trying to create a student evaluation survey. Each faculty member will evaluate several students using an identical survey. I am currently passing several bits of embedded data via the URL - including the student name, which pre-fills the “student name” question. So each faculty member gets a list of URLs that they will use (one per student that they will review). The URL/survey is the same, however - just the query string differs for each one. I would like the faculty member to be able to work on one of those surveys and finish it later. It seems impossible given what I described, however, since the survey ID is the same (even though the query string varies).Do I need a different personal invitation for each faculty/student pairing (ie: each faculty member receives several URLs - one for each student?). If so, I’m not sure how to approach doing that.I also toyed with the idea of using Loop & Merge - asking them to select which students they are reviewing at the start of one b

Hello Everyone, I have a survey where I want to check the complaints raised by my respondents, unfortunately as for now if I download the history of the distribution of emails I am not able to find any information regarding it. 

Hi everyone! I have some questions on my survey that I only want them to appear to people who were born before 09/11/1983 (day, month, year). I tried to use “add display logic” butom in those questions but it´s not working correctly. I also tried to change the “birthday question” to some formats to see if any worked. Does someone have a sugestion?Thank you!! 

Hi everyone,I am quite new to Qualtrics and currently creating a survey that requires participants to upload a file at the end of the survey.I know that you can export survey results - but this doesnt include the file upload (the actual file itself).I know that you can also export the file upload file in bulk and this comes out in a zip file with all the file uploads but then you have to sort it through to connect it to the rest of the survey answers to know which file upload came from which participant. Is there a better way on how I can do this process better? Moreover, I am pretty new on automation and Qualtrics in general - is there a way that I can automate this process (download the file and survey answer to a specific local folder once every day for example) as this survey will be an ongoing survey? Thank you so much for your help

During the full launch of our survey, we noticed that the quota conditions which were set for some gender and age groups disappeared during the survey.We set quotas for 2 genders (male, female) and 4 age groups each (18-24, 25-34, 35-44, 45-54). For three categories: female+25-34, female+35-44, female+45-54, the condition specifying that gender should be female did not appear in the quota. We reviewed all previous and published versions of the survey and the quotas were always set correctly. However, we noticed that in the published version, the female quota condition disappears and then reappears when the page is refreshed. This is even though all previous versions of the survey show the correct quotas, but for some reason the first version of the survey does not unless refreshed.We cannot figure out why this is happening and we cannot field the survey until this is resolved.

Hi, I do the questionnaire with 14 separate questions. Now I want to combine data from 2 questions. For example, Q1 ask about gender, Q2 ask about frequency of eating meat. I want combine results to know that which gender consumer more meat. How can I combine it.Thank you