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  • 5,484 Topics
  • 13,163 Replies
5484 Topics
F
FJSandy
posted in Survey Platform
JS/Javascript - How to clear a matrix table answers when a check box is clicked

Hello, I have a matrix table with carry forward answers (max 9 rows and 2 columns) along with a check box. I would like to clear the answers from the matrix table, if the check box is clicked. I have included a screen shot of my page. How can I do this? Any help will be greatly appreciated. Thank you and All the best

930
Deepak
QPN Level 8 ●●●●●●●●
1 year ago
B
badash87
posted in Survey Platform
How do I assign a treatment/control according to a specific number or ratio?

Greetings,I'm in the middle of running a survey experiment. There was a technical problem with the treatment that I only realized towards the later stages of data collection. Unfortunately, this means that the responses from those assigned to the treatment are no longer of us, and I'll thus be discarding them and resampling. My goal is to have an equal number (750) of respondents in the control and treatment conditions. I currently have 675 control respondents whose data I'll be keeping. I thus would like to configure the block randomizer so that 75 respondents are assigned to the control (so as to get to my goal of 750), and 750 are assigned to the treatment (so I'll be recruiting 825 more respondents in total). How do I do this in Qualtrics? Do I click 'edit counts' and enter 750 into the treatment field and 75 into the control field? Just want to be sure before I launch the survey again. Thanks in advance for your help.

2690
TomG
Level 8 ●●●●●●●●
1 year ago
M
minhaalex
posted in Survey Platform
survey from CX account to EX account

One of our colleagues has been making surveys in CX https://dreamifiel.com/, but we realized that the surveys are better suited for EX. As an admin who is new to the role, I'm not sure if it's possible to transfer all the surveys the colleague created in the CX environment to EX. Can you assist me with this?

100
M
1 year ago
ChantalPe
Level 2 ●●
ChantalPeLevel 2 ●●
posted in Survey Platform
Javascript to Create Bar Charts

Hello Everyone,I would like to create a simple bar chart in Qualtrics using Javascript. My main question is what kinds of features need to be enabled in my account such that this figure becomes visible?The code I am using (see below) works when inserted into a survey that was built by someone at an institution with a broader license, but not with mine, and I would like to know what kinds of features need to be enabled. I am also attaching a photo of what this chart looks like when previewed in the account with the broader license (the preview tab remains blank, however, in my version of Qualtrics).Thanks a lot!Best,Chantal--This is the code:Qualtrics.SurveyEngine.addOnload(function(){ google.charts.load("current", { packages: ['corechart'], 'language': 'pt'});google.charts.setOnLoadCallback(drawChart);function drawChart() {  var data = google.visualization.arrayToDataTable([  ["Estimate", "Euro", { role: "style"}],  ["Ihr Lohn",3,"gold"],  ["Schätzung", 2, "color: #4885ed"], ]);var

3950
ChantalPe
Level 2 ●●
1 year ago
P
pharati
posted in Survey Platform
How can I use [[AdvancedFormat]] for MaxDiff questions?

Hi,I have a 4 statement MaxDiff question and I would like to import my questions using the AdvancedFormat text file as there are over 500 statements. The information on this website about imported text files does not include anything about MaxDiff : https://www.qualtrics.com/support/survey-platform/survey-module/survey-tools/import-and-export-surveys/My questions are in the following format:Thanks.Paris

450
P
1 year ago
S
Sravan
posted in Survey Platform
How to get PDF Single Response Link for existing Responses

Hi,We were notified the legacy PDF response links do not work anymore and we need to use the single response link (${​srr://SingleResponseReportLink}) for viewing the response in PDF version. We are able to make this work for new responses, but how to make sure our users are still able to access PDF for existing responses that were submitted for eg: 3 months ago.

1590
w.patrick.gale
Level 3 ●●●
1 year ago
D
dranahan2000
posted in Survey Platform
Bulk Retake as New Response

Community,I conduct both a monthly and semi-annual survey of ~100 participants. The survey is quite extensive (>~250 Questions). Our process is to send a retake as new response link to each participant so they can go through the survey, make any changes and resubmit. The expected outcome from this process is:Each respondent has a survey response per survey period (not just overwriting their previous responseEach respondent receives their previous response in order to speed the process for completing the survey.My question is this: Is there a way through either the standard email distribution channel or through workflows to automate the process? Any assistance would be greatly appreciated

1990
Deepak
QPN Level 8 ●●●●●●●●
1 year ago
A
Ales
posted in Survey Platform
Complex randomization for Matrix question

Hello,In my survey, I have a matrix question with 6 prompts. These are all framed in a positive way and look something like thishow much do you agree with the following statement?1) "This policy would be good for the environment."2) "This policy would be good for business."3) "This policy would be good for employees."4) "this policy would be good for investors."etc..I would like to present to respondents this matrix with 3 levels of randomization. The third and the are the ones I am struggling with.a) They should only see a random set of 3 (ot of 6) promptsb) These should be presented in random orderc) They should vary the positive/negative structure of the sentence in a random way. (e.g. This policy would not be good for the environment.)d) No prompt (regardless if it is positive or negative) should appear twice. Hence respondents see something like this: where the order, the content, and the positive/negative framing is randomly allocated. 1) "This policy would not be good for busine

740
TomG
Level 8 ●●●●●●●●
1 year ago
Q
qgki
posted in Survey Platform
Is there a way to reference completion of a previous survey for branch logic/skipping questions?

If the respondent already completed a baseline survey sent out previously, I want to skip a block. I don't see any option to do this in branch/display/skip logic.

640
Deepak
QPN Level 8 ●●●●●●●●
1 year ago
O
Level 2 ●●
OllieWLevel 2 ●●
posted in Survey Platform
Having each block on a separate page

Hello, I have 6 blocks of questions each with a different number of questions contained within them. I have attempted to use page brakes but this isn't working. I want to have all questions of say block 1 appear together on one page then all questions of block 2 appear together. Is there a way to do this?Regards

4000
TomG
Level 8 ●●●●●●●●
1 year ago
K
katihae
posted in Survey Platform
Insert Conjoint block with reference survey

Hello, I have a survey, in which I want to add a conjoint block (from DesignXM toolbox) using the new "insert reference survey (from library)" tool.However, I am not able to upload an entire survey with a conjoint part to the library. I can upload only the blocks (also the conjoint block).When I insert then the conjoint block in the different survey, the choice tasks show up, but the options are empty.How can this be solved?Thanks and best regards, Kati

260
K
1 year ago
K
Level 2 ●●
KatjaTLevel 2 ●●
posted in Survey Platform
Side-by-Side question: What is 'Answer 1' and can I remove it?

Hello everyone,I'm using a few side-by-side questions in my survey, and I'm quite happy with the set-up of them. However, one thing I cannot figure out is the heading 'Answer 1' that I see in two of the columns. It also shows on survey preview. Does this mean survey takers will also see those two headings?Is it possible to whiten these headings out or to remove them completely, so they do not show?And what are they actually referring to?Thanks so much for any light you can shed on this! Screenshot below of my question for reference. Regards,KT

4590
K
Level 2 ●●
1 year ago
W
WeishiCheung
posted in Survey Platform
calculation on embedded data

Hi Community,I would like to do calculation on embedded data,is there any way we can do it?Thanks in advance!

470
W
1 year ago
L
Level 3 ●●●
Linda_charltonLevel 3 ●●●
posted in Survey Platform
What is everyone's policy about use of Save and Continue option?

I would like to hear policies and how you control the use of Save and Continue option. I have heard about a case because of the use of the option so I wanted to know how everyone hands their brand with the option.

160
TomG
Level 8 ●●●●●●●●
1 year ago
Natasha
Level 2 ●●
NatashaLevel 2 ●●
posted in Survey Platform
XM Advanced Report Visualizations

We are having a significant issue with our report visualizations. Here is the issue: click on "report", "insert" question, adjust the visualization to meet the need for showing the data, continue to build the report by inserting visualizations. Between each page, add a "page break". The system saves and when going back to the report, some visualizations are "minimized". The user does not adjust the size of the visualizations - only the way the data is shown (so stats vs. bar chart). This has caused us significant delays and has made our process inefficient. For each time our user "fixes" the report, when they go back to it, it happens again - but to other questions. Has anyone run into this issue? If so - what is the resolution? Qualtrics has been looking into it, but without success. See the image below - there are 3 questions that minimized after having inserted those questions, adjusting the visualization to be a bar chart, and going back to the report after it saves to see this.

150
MatthewM
Level 6 ●●●●●●
1 year ago
K
kalypso
posted in Survey Platform
Dynamic Filtering for Exporting Multiple Reports at once

Hey all,I'm working on processing data from a feedback survey with over 1300 responses. I need to export a custom report for each of the 100+ people whose feedback has been gathered by the survey. Currently, I'm manually filtering and exporting the responses to PDF using the Results tab. This would normally be fine even though it's manual, but the reports take 20-25 minutes to export, and oftentimes they are missing pages. I'm wondering if anyone has found a way to export multiple reports with different filters at once?

710
K
1 year ago
R
Level 1 ●
rchinjrLevel 1 ●
posted in Survey Platform
How do I link postal codes to create a question that identifies a respondents location?

I have a list of postal codes that are the only postal codes that satisfy eligibility before entering the full survey. I have a question that asks participants to input the first three letters of their own postal codes. Is there a way to link the postal codes so that the "system" queries it and identifies where the respondent is referring to in another question. Like another question that asks "Have you lived _________ for at least 8 months of the year even if your primary residence is located outside this region?" after someone puts in their postal code or is there a simple alternative?Thank you.

5560
TomG
Level 8 ●●●●●●●●
1 year ago
K
Level 2 ●●
kevinmcLevel 2 ●●
posted in Survey Platform
Website Feedback Tab - Duplicate / Spam Answers

Recently, we started seeing duplicate responses coming through with the subsequent ones being marked as Spam. Qualtrics thinks producers are clicking on the tab multiple times, but this never happened in the past, and seems to happen frequently now. Has anyone dealt with this? What's really odd, is that the user can't even get to the tab unless they are logged into our portal. Super strange. Any tips or advice here? I can provide more details, too.

140
K
Level 2 ●●
1 year ago
K
Level 2 ●●
kevinmcLevel 2 ●●
posted in Survey Platform
Directory Settings Blocking Surveys

Hi all, we are seeing a lot of surveys being skipped due to contact frequency rules. It's come to my attention Qualtrics has default settings - I had these two items unchecked. I also noticed our feedback tab was serving up up to 50 impressions per day that were being added to our directory contacts. My suspicion is that is what is blocking it. I turned off the link to directory for the feedback tab and loosened up these rules. Has anyone encountered this or can advise? Also, I have no idea what "number of days that need to pass before contacts can receive another message means? Do I need to check that? How can I get these surveys to deliver without getting skipped?

210
K
Level 2 ●●
1 year ago
P
Psyched
posted in Survey Platform
Randomising two conditions

I have three texts that needs to be randomised - A, B and CBefore showing each text, I need to display a prompt with instructions, either - D, E or FI need to randomise such that each question has a prompt and there are no repetitions. An example of the desired flow:D - A => E - B => F - C F - A => D - B => E - AThank you

80
Deepak
QPN Level 8 ●●●●●●●●
1 year ago
K
katihae
posted in Survey Platform
Display Logic after DCE (Conjoint)

Dear all, I have set up a Discrete Choice Experiment (DCE) using the conjoint tool from DesignXM. The choice tasks contain an opt-out option (selection of "none of the options" possible).If respondents always choose the opt-out option I want to ask them after the DCE, why they always choose the opt-out option (general refusal/negative perception of the topic, or only too high/low price?).However, I cannot add a display logic based on the responses of the choice tasks. The questions and answers are not accessible in later questions in the survey.Does anybody have an idea, how to access the responses from the choice tasks to build a display logic based on the answers?Thanks in advance!Kati

640
K
1 year ago
A
aleenakh
posted in Survey Platform
How to carry forward choices from multiple scale points in a matrix question?

Is there a way to carry forward choices from a matrix question for multiple scale points (e.g., very important and extremely important) ? In other words, I only want to display choices for which respondents chose they were "very important" or "extremely important."

1670
grahulp5
QPN Level 3 ●●●
1 year ago
S
Level 2 ●●
Super_RecognisersLevel 2 ●●
posted in Survey Platform
Advice requested: Audio clips not working on mobile devices and SOME browsers

Hi all,Some of our projects involve participants listening to a large array of audio clips that are set to autoplay once. I have read here (https://community.qualtrics.com/XMcommunity/discussion/664/autoplay-videos-from-files-library) that mobile devices restrict autoplay features to avoid too much data being used without owner's consent. I have experienced issues with audio clips for this particular reason, but what could a reason be for some participants also experiencing a similar issue when using different browsers on a laptop/PC?For the project we run, we advise people to use Google Chrome as we found this to be the most reliable (compared to other browsers such as Safari, Edge etc.), but some people have experienced audio issues with this too. Is it a matter of not having an updated browser, or an old device/operating system? Or is there something else that could make audio clips not fail to generate as much?Note - most of the time it works perfectly, but to optimise our projects

6190
TomG
Level 8 ●●●●●●●●
1 year ago
M
Level 1 ●
mpargaLevel 1 ●
posted in Survey Platform
Using Qualtrics SMS Distributions for Research

Hello, I was wondering if anyone has experience or knowledge of Qualtrics SMS distributions for research and practices to ensure that the text messages containing the survey link are not blocked by participants' device carrier. I'm not sure if this would mean using Twilio, or if there's actions within Qualtrics or on your personal device which helps make sure messages can get through.Thanks in advance for any insight!

270
M
Level 1 ●
1 year ago
H
hy9fesh
posted in Survey Platform
How do I create consecutive numbers preceding every group that shows up in the randomizer?

I currently have the following structure:Randomizer (randomly present 4 of 4)Group ABCGroup DEFGroup GHIGroup JKLPreceding every "group," I'd like something that says:Part 1Part 2Part 3Part 4Or, for example:Part 1Group DEFPart 2Group ABCPart 3Group JKLPart 4Group GHIAnd here's another example:Part 1Group GHIPart 2Group GHIPart 3Group DEFPart 4Group ABC

390
Tom_1842
Level 8 ●●●●●●●●
1 year ago

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