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Survey Platform

Discuss Survey Platform solutions, best practices, & more.

  • 4,351 Topics
  • 10,562 Replies

4351 Topics

K
klmckee
asked in Survey Platform

How do I create an open ended response after a multiple choice answer in my survey?

HiI have searched for the answer to this but I cannot find it unfortunately. I would like to do the following in my survey:Ask a question requiring a yes/no multiple choice answer, with a box underneath asking to explain their answer. How do I do this please, I only seem to be able to choose one or the other, multiple choice or text box, and not both in the same question.Thanks for your help.

1
A
Level 6 ●●●●●●
3 years ago
J
juwort
asked in Survey Platform

Problem with using randomizer in combination with branches (for a within subjects design)

Hi, I am setting up an experiment with 2 conditions that each participant needs to go though. The order of these conditions needs to be randomised for each participant. I have separate instruction blocks for each condition and then separate blocks for the actual tasks (these blocks use a loop and I don't want the instruction to be repeated for each loop, hence the separate blocks). For now I put both the instruction blocks in a randomiser and put the branches that will then guide the participants to the appropriate tasks outside of the randomiser (to avoid randomisation of my branches as well). However, after they have finished one of these randomised conditions, I actually want the participants to be shown the instruction block of the condition that they haven't done yet, after which they will be branched to that condition's tasks as well. I can't just have the randomiser present both the instruction blocks, as these will then both be shown before participants are branched to their ac

2
J
3 years ago
B
BernhardC
asked in Survey Platform

"Export data" not possible - why?

I am working on a survey that was shared with me by a collaborator. For some reason, instead of the usual "Import and Export" button under the "Data and Analysis" tab I only see a "Import data" button. See attached screenshot. Same problem for my collaborator What is going on here? Is there any other way to download the data?

2
AmaraW
Administrator
3 years ago
C
Level 1 ●
chasmasbLevel 1 ●
asked in Survey Platform

Schedule a thank you email

Hi, how do I schedule a thank you message to go out each time someone completes a survey. For example, if 5 have completed it so far - i can send them a thank you note. But, I want it to be so I don't have to do it each time someone completes it. I want to automate it so the note is sent out automatically. I tried the schedule thank you note but, it seems that I would need to do it each time. And, I don't want to wait until the end of the survey fielding to send the notes - I want them going out right away.

2
C
Level 1 ●
3 years ago
Martin_O
Level 2 ●●
Martin_OLevel 2 ●●
asked in Survey Platform

Use alternate text for customized embedded data links?

In embedded data I store customized URLs for participants within my survey as I use my survey as an approval flow chain. Is there a way to change the way the embedded link displays? So for example:ApproverURL: https://abc.qualtrics.abc.com/jfe/form/SV_123455ABCD&Q_R_DEL=1&permission=Approver1Approver URL: Approver 2

2
Martin_O
Level 2 ●●
3 years ago
E
erickajoinelle
asked in Survey Platform

Why does my in-page question get pushed to the next page?

All my questions for a certain block should be in the same page (scrolled down) without any page breaks. However, one choice of my slider question has been pushed to the next page despite it not having any page breaks. My current Look and Feel settings do not have a specified limit on the number of questions per page. Is the entire block too lengthy or is there a way to ensure the whole question is on the same page?

2
MatthewM
Level 6 ●●●●●●
3 years ago
J
JPO93
asked in Survey Platform

Can someone help me with a rank order question, please?

Hello! I have the question below:Is there a way by where if participants choose little or no value, that they are not allowed to choose any other answer? Also, is there a way of making sure that if participants choose answers other than 'little or no value', that they can only choose 3? I know how to limit this on a non rank question, but cannot find the option for a rank question. Thanks1

1
A
Level 6 ●●●●●●
3 years ago
A
Ahmed_Shehatah
asked in Survey Platform

can i show the answer choices in a question, based on an answer from another question?

Hello,i would show the answer choices in a question, based on an answer from another question, any hints on that?i.e. Q1 includes 5 choices, and Q2 includes 16 choices, if Q1, answer 1 is selected, then i would show one answers 1,2,3,4 from Q2and i would keep Q2 with the 16 choices for the sake of analysis.P.S. the other option of splitting Q2 with different answers groups and add a display logic will not work, as in Q3 i would include all displayed answers from Q2, and carry forward works only with one question.. :)hope i didn't make it very complicated :D Best,Ahmed

1
lizb311
Level 3 ●●●
3 years ago
V
victorwong2046
asked in Survey Platform

Default filter in report data for different user

Can I have a default filter in report data page for different user ?For example , User A only can see the data with filter Q1 = NO, and User B only can see the data with filter Q1 = Yes.

1
lizb311
Level 3 ●●●
3 years ago
T
th3bo55b4by
asked in Survey Platform

How to have randomized numbers and have the numbers saved in the data so we can see them

Good evening. My group is doing a number recall portion of a memory test and have the randomized integer code setup (${rand://int/100:999} ${rand://int/100:999} ${rand://int/100:999} ) but when looking at the results of the survey, the randomized numbers do not show up so we can't see how many numbers the participants got right. How would we go about having it so we can see the randomized numbers that the participants saw? If we can't figure it out, we will just have static numbers. Thanks.

2
T
3 years ago
J
Jona
asked in Survey Platform

Pick, group and rank items won't drag into group box

I have created a pick, group, and rank question. The items are images (referred to by URL) and I want the participant to drag the images into the group box. However, sometimes the images get "stuck" and won't drag into the group box. It's like there's an invisible line on the screen that the pictures won't cross. In the attached image, I'm trying to drag the butterfly picture into the box. However, no matter how far I move my mouse to the right and down, the butterfly stays where it is, above the box, and won't drop into the box. There appears to be nothing I can do to get the image to cross this invisible line and go into the box. In contrast, some of the other images seem to work fine, and the butterfly image works fine once other images have already been dragged into the box and aren't still on the left panel. I've had this problem both when I have multiple group boxes and I'm trying to drag one item per box, and also (as in this attached picture) when I have one box and the items a

7
J
3 years ago
I
Illi
asked in Survey Platform

Displaying Photos for discrete choice experiment

Dear All,I am new to the Qualtrics community. I am designing a discrete choice experiment and would like to display 2 photos next to eachother and ask people to chose one or the other (so display 1 tick box under each photo). I can't seem to work out how to display photos next to eachother or put in tick boxes for choice 1 & choice 2. Does anybody know?Thank you so much for your help!Illi

2
I
3 years ago
R
Roz
asked in Survey Platform

How to collect a second round of data using email given as an answer in first round

I'm new to Qualrics and shall appreciate any insights on the following issue. I posted a survey on a website and collected a first round of data. The final question on the survey (Q20) asks respondents to leave an email address if they would like to answer a follow-up survey in three months.How exactly do I now use the email address given in Q20 to send the respondents the round 2 survey such that round 1 and round 2 data for the same respondent can be linked? Note that the round 1 survey will not be identical to the round 2 survey.Many thanks!

4
R
3 years ago
J
JulieO
asked in Survey Platform

Is there a way to use display logic based on distribution channel?

Hi, I'd like only those that use an anonymous link to get a demographic question since I have that info for those on my contact list. Is there a way to do this?

2
A
3 years ago
A
AKB
asked in Survey Platform

Report Section - use english and not standard language german

I would like to create a report. The main language of the survey is german. I have the survey translated into english.In the report, I would like to use the questions in english. How can I change the language?Thank you!

0
A
3 years ago
C
CatG
asked in Survey Platform

Is it possible to customize the Response ID?

Hello, I'm reaching out for some expert advice.I'm moving forms from another platform to Qualtrics. The client would like to retain the submission tracking convention. For example, the most recent submission in the old system is tagged as response O-0058. She would like the first submission from Qualtrics to be tagged O-0059, and the second submission O-0060, and so on.I've been in touch with Qualtrics support, but was unable to resolve this question.Put another way, is it possible to customize the Response ID? Or create a similar, custom field? Any support would be appreciated.

3
A
Level 6 ●●●●●●
3 years ago
Y
yaozhao
asked in Survey Platform

Can the survey always be directed to the home page when people click on the link?

Can the survey always be directed to the home page when they click on the link?I plan to use Anonymous Survey Link. I tried to use the link. Suppose I answered some questions, then I close it, then I come back. The survey will be from the previous question that I finished. Then if I keep answering questions and submit. This response is recorded. Then I can reopen the link, it will start from the beginning. So I can do another survey.But my professor said "Ok – but what if someone starts a survey but doesn’t finish and submit it? Can they always be directed to the home page when they click on the link?"

3
A
Level 6 ●●●●●●
3 years ago
A
Level 1 ●
ankLevel 1 ●
asked in Survey Platform

How to download Qualtrics data in csv/excel format in the free version?

Hello Qualtrics Community,I have a personal free Qualtrics account, using which I am doing a project. I am preparing to launch a survey from my personal free account. I noticed that there is no download option in the free account. Can someone please give me pointers/suggestions, as to how can I download the survey data in a csv or excel format?Thanks,Ank

1
A
Level 6 ●●●●●●
3 years ago
E
ellie2605
asked in Survey Platform

Blank Responses

I have exported my responses data from my questionnaire onto excel, on Qualtrics it shows I have 22 responses and 3 partial responses. On excel all 22 responses say 100% in the progress column and "true" in the Finished column, but I can only see responses on 10 of them - the rest are just blank even though it says they are completed (they're not partial responses). Does anyone know why this could be? Could it be an issue with the data or just that they haven't answered any of the questions?Thanks!

1
A
Level 6 ●●●●●●
3 years ago
S
sm317
asked in Survey Platform

Collecting data from sets of dyads

Hello, I'll be conducting a study where I'm collecting responses from several sets of paired people. How do I set up the survey so that it does not collect any identifying information and so that I can know which response came from which person of each pair (ex. that response A came from person 1 of pair 1, response D came from person 2 of pair 2, etc.) Do I assign paired participant IDs to be entered into the survey by the participant? (Ex. telling person 1 of the first pair to enter their ID as 1a and the second person is 1b, next pair is 2a, 2b, and so on.) Is there any other way to do this?

1
pogi
Level 2 ●●
3 years ago
K
kimracmy
asked in Survey Platform

Piping in external data fields based on ID provided in prior survey question

Hello,I'm working on a project that is trying to allow respondents to enter a project ID that will pull from an external data source, piping in data from the row that matches the Project ID. Has anyone implemented a project like this? I'm looking into different options but am not sure where to start.Thanks.

3
pogi
Level 2 ●●
3 years ago
L
LennardVaarten
asked in Survey Platform

Question about using logic to show several blocks

Hello,I would like to use (branch?) logic in such a way that:Respondent fills in multiple choice question, with possibility of checking several boxes;Each box has a block related to it, which respondent will be transported to if they checked it.Example - my question is:"Which product(s) have you used?"*Product A**Product B**Product C*If the respondent selects Product A and Product C, they will first be transported to a block with questions about Product A, and subsequently to a block with questions about Product C. I would love to know how this can be achieved. Thanks a lot in advance!Lennard

1
MatthewM
Level 6 ●●●●●●
3 years ago
Y
yaozhao
asked in Survey Platform

What is my account username and password?

I know it is a silly question, but I don't know my account username and password. I log in my Qualtrics in my Mac and from my new university's Qualtrics website. So I log in Qualtrics with my campusID and password. But now I need to log in in the Offline Survey App. I succeed to download in my iphone. But when I open it, I need to input my username and password. I don't know!

1
MatthewM
Level 6 ●●●●●●
3 years ago
Y
yaozhao
asked in Survey Platform

How to do the Qualtrics survey while not connected to wifi?

In my research team, we will do interview. Interviewers have Amazon tablets. How do we download the Qualtrics surveys to the tablets so they can be used when the tablet is not connected to the internet? The tablets will not be connected to the internet when the interviewers (several graduate students and undergraduates) are entering data in the field. Will data entered offline automatically transfer to the database when the tablets are connected to the internet? Any suggestion is welcome!

2
Y
3 years ago
Y
yaozhao
asked in Survey Platform

How to assign a participant ID number and attach to my another survey?

Can the screener survey automatically assign a participant ID number? If this could be assigned on the screening survey and automatically copy to the “short survey” (another survey) somehow, that would be ideal. It is exactly for ID but we probably don’t want it to be random. Maybe a four digit in ascending order, but how do we make sure people in the field aren’t getting the same number if they are conducting interviews at the same time?

5
Y
3 years ago

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