Survey Platform

Hey XM Community! 👋I wanted to share something our team at Pirai AI has been working on and get your thoughts. We've built a Chrome extension that converts Excel survey specifications directly into Qualtrics Advanced Format for bulk import.The problem we're trying to solve: Building complex surveys question by question in Qualtrics can be incredibly time-consuming, especially for large-scale research projects with 50+ questions.Our approach:Design your survey structure in Excel (questions, response options, logic) Convert to Advanced Format in seconds Import directly into Qualtrics as a complete surveyQuick demo: https://youtu.be/vwYRQOsL2pA (58 seconds)Questions for the community:How do you currently handle bulk question creation in Qualtrics? What's your biggest pain point with survey setup workflows? Would a tool like this fit into your research process?The extension launches soon, but I'm really interested in feedback from experienced Qualtrics users. What features would be most v

I have created some very straightforward quotas but they are not updating and all are stuck at 0 and I can’t see why.  They all just look at 2 fields and use AND. The first field in the quota is a single select question so the quota builder just provides a dropdwn for me to choose which response is being measured. The second is an embedded data field and I have checked the spelling and formatting and the value in my quota matches what is set in the survey. When I recreate my quota rules as filters in Data & Analysis I see the matching responses. My embedded data field is a text value “COMPLETED”  and the quota rule says “is equal to” - is “contains” or a regex pattern going to be more reliable (even though “COMPLETED” is the value in my data)? Quota: In Data & Analysis: 

Can i actually change the text of validation error message like “Please select an answer” to “Please answer the question”

Hi everyone,We’re building an in-house questionnaire that’s pretty long and has a lot of display logic. Because the survey is so lengthy, we wanted to see if there’s a way to create some kind of question map or navigation panel, where you can click on a question (or section) to jump back to it, instead of hitting the back button over and over again.I already have the survey split into blocks, but because of the display logic, people may see more or fewer questions within a block.Does anyone know if something like this is possible in Qualtrics?I appreciate any guidance! 

In our survey we carry across some data from Salesforce to Qualtrics via query strings.We do not have salesforce integration setup at this time due to some organisational barriers. One embedded data field is the system ID for the agent who initiated the call.I’d like to import the IDs and Names as a seperate dataset and match them to the embedded data. Is this possible and how would I go about matching the two sets together for use in a dashboard?

Hi there, does anyone out there know/have code that will allow me to change the font in my response selection boxes in EX to white.  Currently I have a green box with black font but I would like the font to turn white when selected.  Note I need the font to remain in black if not-selected, but turn white when selected. 

Hi everyone,I'm trying to dynamically change the text of an open-ended question on the same page as an NPS question in Qualtrics, based on the NPS score the respondent selects.The idea is to keep just one open-ended question, but with different wording depending on the score: 9–10 (Promoter): "Você poderia comentar o que mais gostou?" 7–8 (Neutral): "Comente por favor, o que faltou para sua experiência ser melhor:" 0–6 (Detractor): "Comente por favor, o que não saiu como esperado:" I've tried several JavaScript approaches, but nothing seems to update the question text correctly once a choice is selected.If anyone has working code (especially for the standard NPS question type), or knows a reliable method that works within Qualtrics' constraints, I would be really grateful.Thanks in advance for your help!

Hello!Question 1:Is there anyway to track what sequence a participant encountered three randomized blocks?So for example in my survey flow, I have:Randomizer Block 1 Block 2 Block 3 And I’d like to record an embeddedData that just says:Sequence = 1, 2, 3. or 3,1,2 or 2,31 etc. Is this possible? Question 2:Also about a quarter of the way through my study, I’d like to introduce a ‘Back’ button that allows people to reattempt questions they’ve already completed, but not the questions of the first quarter.Is this possible? Thanks for your help!

Hi,I had a segment defined with 30 contacts for which a distribution was created.I need to send a reminder in 2 days time but there is a request to delete one contact A to whom the invite was sent. I deleted the contact A from the contact list.Will the reminder still be sent to the contact A when I send a reminder to the distribution ? Regards,Neha Tank

Hi,I need to send a survey (via email distribution) to 50 different samples. Is there a way to send the email to all samples at once or do I have to go via the “compose email” screen 50 times? Thanks!Manfred 

I have some CSS code in place to hide the default “next page” text of the next button, because I only want to display the clean “<” and “>” arrows. The code I’m using is:/* next/back button */#navigation .navigation-button,#navigation .previous-button { font-size: 0; /* Hides the text */}This works nicely except one thing:Even though the source code says, the content is center-justified, it is clearly not, i.e. the next button is shifted a little bit to the right. Here’s a zoom of it /the two smaller lines are exactly 50% of the width of the button):So how can I make sure that the next/back arrows are exactly centered?

I have a multiple choice question that allows multiple answers and has text entry that forces responses on some of the selections. Currently, if a respondent enters anything into the text entry box of an answer choice, that answer choice gets automatically checked. I do NOT want the answer choice to be auto-checked (i.e. if the respondent enters text into a text entry box, the selection remains unchecked unless the respondent checks it).Is there a way to turn the auto-checking off? 

Is there a way for me to carry forward the matrix question statements that selected scale 1-3, to the next single choice question ? 

If I have a multiple choice question, with priority tie to each of the choice. How can I select the choice with highest priority from the respondent’s selected choices, and carry forward it to next question. 

As anyone ever come across an issue where embedded data in URLs is not being collected properly?  I have created personal links, but they are being sent to a panel provider so we don’t know who the recipients will be at the point of creation so we add country, language, and id parameters to the URL rather than including this data at link creation. But they don’t seem to be working? Here I have specified: Q_Language=DE But the survey still shows in English. And though  I can’t show it here with screenshots, the user_id is needed for redirects upon completion but when I arrive at the redirect URL user_id is blank so it has not been collected. All of my embedded data fields are at the very top of mysurvey flow and match exactly (i.e. case and spelling). I notice that if I remove Q_DL=… from the URL then the error mesage does show in the language specified so is it possible that this value has been corrupted somehow? And if it is something to do with Q_DL then can I be sure the issue is re

We are running a pricing study, and using the Van Westendorp pre-built Qualtrics survey for the first time. While we know conceptually about how to graph and use the 4 variables (we won’t be using Qualtrics’ internal graphing, due to data cleaning being done outside of the platform), but when we checked out data, we see that Qualtrics has created 4 additional variables that differ from the direct responses the participants entered.  They’re called “Pricing Data - Too Inexpensive/Inexpensive/Expensive/Too Expensive”. We can’t figure out, nor find any documentation on, how Qualtrics is calculating these new variables and what they mean. As you can see, most all of the values are getting discounted from the original submitted values, and the vast majority are blank?? If it matters, we did set an upper and lower price limit of $1-$50 (the item is a premium version of a CPG usually in the $5-15 range). Does anyone have insight into what these variables are, how they’re being calculated, why

We have created a theme where the survey canvas has been increased in it’s width a bit (the standard question container/survey canvas still uses screen sizes from 1988 it seems and with modern larger screen sizes it just doesn’t look good). However, one thing I was not yet able to solve is that the question texts still line-break in their original container/canvas width. I have a vague feeling that this probably needs to be adjusted separately for each question type (would be awesome if not), so teh 4 standard types (text, radio button, multi select and matrix) would be a very good start already. The current code looks like  Deactivating the max-width would probably help.Any ideas?

Exactly how do create Divergent Likert charts like it says we can do here: here from 5 point Likert data?Currently my survey and Dashboard was set-up with some unipolar some bipolar 5pt scales, but all with 1-5 values.I can't work out how to centre neutrals around a line and sort by sum of positive values. Has anybody done this?

Hello everyone, We have received two survey responses (for surveys that have personalized links) that were missing all embedded data. The recipients had valid IP addresses, so those were not survey previews or anonymous response types. The personalized survey links were distributed per email to those respondents. After checking with the Qualtrics support, it appears that the most likely cause of missing embedded data are privacy extensions in the respondents’ browsers that messed with the respondent’s link. In the first case, two "&" values were inserted in the URL on the respondent’s side. This broke the link between the distribution and the contact list which had been the reason for not pulling any ED from the contact list.In the second case, the URL that the respondent used was shortened to the bare minimum, excluding the part that comes after the survey ID in the survey URL.This made it impossible to identify the respondent. Did anyone else encounter similar issues? I’m won

Hello!I have a side-by-side question where each statement has a text entry box where respondents will input a name. I then have several columns with dropdown questions. One of the options from one of these dropdown questions is “Other”, which I have a follow up question for that asks for clarification.I am trying to have the text entry for the names carry forward into the follow up side-by-side question but I only want the names for which this “Other” option was selected to carry forward. I can’t seem to get this to work as I either have all text entries carry forward or I have only the statement where “Other” was selected come up but that doesn’t carry forward the text (i.e. the text box is blank and respondents would have to input names again).Does anyone know whether what I am trying to do is even possible?Thank you in advance!

Hi, can you please give us the option to completely disable the suggested (multiple choice) responses feature from our accounts? I realized today, as I was once again changing your suggestions to what I wanted and recoding the values (ugh!), that your suggestions have never -- not even ONCE -- been what I wanted there. Surely I’m not the only customer who has to deal with this annoyance. Thanks for your time!

Is there a way to allow survey respondents to paste formatted text into an essay text box? It would be helpful to allow bulleted lists and bolded headings to be preserved.

We create survey templates that we copy and then edit for different clients. We need to maintain pre-formatted Results widgets when we do this. Right now, the Results widgets all reset. At the very least, it would be helpful for the survey to just remember that we de-selected certain questions (metadata, privacy questions, etc) in the Results page. Does anyone have a workaround or a suggestion to solve this problem?Thanks.

I am trying to set a Day of Week embedded data field based upon transaction date.Essentially, I want to map the day of week based upon a Time of Day embedded data field that is formatted like this: 2025-06-24 12:00:00In this example, the day of week would display as “Tuesday”.The Transaction Date embedded field is already set up and displaying properly in my CX dashboard.Thank you in advance!   

We have a large survey with 100k+ invites distributed per day. Every once in a while a customer will enter a response to a text entry question that has a custom font or italics that gets saved by Qualtrics in that way. While this does not break anything in Qualtrics, we export this data to go to an internal data warehouse, and this causes those systems to fail due to the unsupported characters. Has anyone overcome this problem before? I imagine this can only be done with JavaScript. See an example below. The text doesn’t even seem to show differences when looking at the HTML, but when copying and pasting it to different sites it seems to maintain the variations in font.I paid extra. 𝙽𝚘𝚛𝚖𝚊𝚕𝚕𝚢 𝙸'𝚟𝚎 𝚗𝚎𝚟𝚎𝚛 𝚑𝚊𝚍 𝚊𝚗 𝚒𝚜𝚜𝚞𝚎