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Survey Platform

Discuss Survey Platform solutions, best practices, & more.

  • 4,351 Topics
  • 10,563 Replies

4351 Topics

G
GLORIAYIFANC
asked in Survey Platform

Page freeze after adding javascript to the slider

Hi there!I’ve been trying to customise my slider using javascript, and this is my code: Qualtrics.SurveyEngine.addOnload(function(){    /*Place your JavaScript here to run when the page loads*/});Qualtrics.SurveyEngine.addOnReady(function(){/*Place your JavaScript here to run when the page is fully displayed*/// Select the node that will be observed for mutationsconst targetNode = document.getElementsByClassName("sliderToolTipBox")[0];let observer = new MutationObserver(function() {targetNode.innerHTML = Math.abs(targetNode.innerHTML)+"%";observer.disconnect(); // turn observer off;observer.observe(targetNode, { attributes: true, childList: true, // observe direct children subtree: true, // and lower descendants too characterDataOldValue: true // pass old data to callback});// turn back on});// observe everything except attributesobserver.observe(targetNode, { attributes: true, childList: true, // observe direct children subtree: true, // and lower descendants too characterDataOldValue

2
G
2 days ago
A
adam.mccombie
asked in Survey Platform

Embed data using external data reference

I was hoping to use an external data reference in a query string to allow a survey to match that to a list and then bring in that data into a dashboard so that we could then use that data to filter dashboards and the like, but everything I’ve tried doesn’t seem to pull in the embedded data. Any ideas?

2
C
Level 2 ●●
2 days ago
C
catmik
asked in Survey Platform

link to second survey

I have followed the instructions on this page https://www.qualtrics.com/support/survey-platform/common-use-cases-rc/creating-an-anonymized-raffle/ to create a separate survey at the end to ask people for their email addresses whilst keeping the remainder of their responses anonymous. However, when the response is “Yes” to the question in the main survey (i.e. responder clicks yes to wanting to provide their email - so the main survey should link to the second survey where I ask for the actual email address) - it displays the image below. I have double checked the links are all correct. How do I get it to correctly link to the second survey?  

1
A
3 days ago
F
Level 3 ●●●
four77Level 3 ●●●
asked in Survey Platform

export dashboard file to upload to new Qualtrics account

Hi, I have a question on the Qualtrics dashboards - can a dashboard be exported (similar to a Qualtrics Survey File) and then imported into a new Qualtrics account? Thanks!

1
N
QPN Level 2 ●●
5 days ago
aneta_w
aneta_w
asked in Survey Platform

Is it possible to bold subject lines in email distributions?

I’ve read a few articles saying bolding the email subject line may result in higher open rates. I figured out how to format the subject lines using rich text editor (you need to start in email message, format the subject line, and switch the type of email to subject). However, the subject lines don’t come through any different when the email is sent. I tested on Outlook and Gmail. Does anyone know if it’s possible for recipients to receive formatted subject lines?  

1
TomG
Level 8 ●●●●●●●●
5 days ago
S
Level 1 ●
sjkissLevel 1 ●
asked in Survey Platform

Select2 plugin is crashing

We are trying to embed select2 in a survey to enable users to keyword search through and select a large, but finite, number of possible text responses. specifically, we are trying to pre-load roughly ~27000 job titles into a survey question where respondents are asked to enter their job title and then select from a drop-down menu that appears with a manageable sub-set of possible options. So, we’re hoping to provide things like: elementary teacher secondary school teacher music teacher kindergarten teacher and then have each of those return to the search string “teacher” and enable the respondent to then pick the one that is closest to their occupation. You can see the proof of concept working very well here: https://wlu.yul1.qualtrics.com/jfe/preview/previewId/7af0c4bb-0bee-43b0-bbac-31c7f2436b03/SV_9El6TuOelduuINU?Q_CHL=preview&Q_SurveyVersionID=current A shortened version of the javascript code is here: Qualtrics.SurveyEngine.addOnReady(function() {        var occupations = [{"i

1
TomG
Level 8 ●●●●●●●●
5 days ago
S
Level 1 ●
sjkissLevel 1 ●
asked in Survey Platform

Having drill down questions questions on separate pages

Hi, I’m working on a problem involving a drill down type of question. I would like to be able to have respondents pick their job title from a large list of possible occupations. The list is to large to fit on one menu. So my solution was to have a drill down set up where first respondents are asked what sector of the economy their job is in, then what level of training their job usually requires. This produces subsets of manageable menus that a respondent could choose from, like 10 to 20. However, to make this really work, I’d like to be able to have the drill down options on separate pages. How can I accomplish this? To put this in the language of the example used on the Qualtrics pages for drill down questions, I would like to have the R presented with the question:  What Model is your car….. page break What make is your car page break What year is your car….I have been told that this may require some custom javascript programming so I’m wondering if anyone has tackled this. Thank yo

4
S
Level 1 ●
5 days ago
kgillis
Level 3 ●●●
kgillisLevel 3 ●●●
asked in Survey Platform

importing responses: Responses could not be imported

I am trying to import response that were done by a 3rd party into Qualtrics. I built the survey and have the responses in a csv file. I mapped all the responses and yet every time the same fields are failing QID2, QID3, QID4, QID5, and endDate. Questions 2-5 are all Yes, No, or N/A. I’ve made sure they are formatted on the survey the same as the csv file. I’ve tried mapping them 1->Yes, 2 → No, etc… as auto suggested when I click into mapping values, I also tried Yes → Yes, No → No, etc… still got the “Responses could not be imported,” and I even tried it by not selecting mapping values, still got the same error response. The endDate field is also failing but I noticed it needs to be yyyyMMdd hh:mm:ss, so I will adjust that when I attempt my next import. 

2
kgillis
Level 3 ●●●
5 days ago
MargaretW
Level 2 ●●
MargaretWLevel 2 ●●
asked in Survey Platform

Can you round scoring calculations in embedded data?

Hi All,  I am adding some embedded data to calculate the percentage of a score. I use the following for the value of the embedded data field with the piped text in that calculation being the piped text for the scoring:$e{ ( gr://SC_emoKcRxLvqHeFTw/Score / 3 ) * 100 } Is there anything I can add here, so the results would be rounded when included in my report? I saw some folks discussing some things in the developer forums, but it was not quite in this context.  Thanks in advance for any guidance you have. 

6
M
5 days ago
O
Oifeta
asked in Survey Platform

Is it possible to have a validation of list header when uploading a contact file?

Would you get an error of the mandatory field for the list file being uploaded is note accurate?

1
N
QPN Level 2 ●●
5 days ago
J
Level 2 ●●
johnny112Level 2 ●●
asked in Survey Platform

Insert image from screen capture question into ServiceNow ticket

I am using the ServiceNow task in a workflow to successfully generate a ServiceNow ticket upon receiving a survey response. The survey has a screen capture question in it and the primary purpose of the survey is for users to report issues with a site and then document the issues they captured which will then generate a servicenow ticket with all of the information the respondent has provided. I can get all fields to pipe recorded values into the ServiceNow ticket but cant seem to figure out a way to easily place the screen capture image results into the ticket description or attachments area. Id appreciate any help or advice on this. Thank you.

1
R
Level 2 ●●
5 days ago
L
LeoGr
asked in Survey Platform

Accessing open text field with auto-complete turned on

I’m currently using the new auto-complete feature in connection with an open text box. In my setting, participants report their supervisors name which is then encrypted and the original inputs are deleted afterwards using the script from this thread. Because I cannot risk having typos, participants need to pick the name from a list, instead of a free text entry. As each organization has more than 100+ supervisors, turning on auto-complete is good compromise.   If I just use the regular text box without auto-complete, everything works fine. However, if I turn on the auto-complete feature, my javascript the name, but is not able to permanently change it. I suppose I need to access the field in a different way, but I’m not sure how. This is the code I’m currently using:Qualtrics.SurveyEngine.addOnReady(function() {    var questionId = this.questionId;    var textEntryField = document.querySelector('#' + questionId + ' input');    // Get the embedded data variable DELETE    var deleteValue

1
R
Level 2 ●●
5 days ago
J
Joseph.Thumma
asked in Survey Platform

Logo displaying as large one on desktop and normal size in mobile view.

In my survey invite I added a logo and when I send the survey, it is showing as large one but in mobile view it is normal. How can we adjust it?

1
R
Level 2 ●●
5 days ago
G
Gozut
asked in Survey Platform

Positioning the choice buttons to the right of the text

Hi, I would like to position the choice buttons to the right of the text . how can I do that? Any help would be appreciated..Thanks,Gozde

1
R
Level 2 ●●
5 days ago
SandraH
SandraH
asked in Survey Platform

Attendance Grid

Is it possible to create an attendance grid like below in a results page or dashboard? My data has the day of the week and month and number of attendees. 

1
R
Level 2 ●●
5 days ago
H
haxjuho
asked in Survey Platform

Disabling or changing the color of certain tick boxes

Hi, I’m collecting some network data. I have created a question that uses piped text from an earlier question to make a (max) 5 x 5 grid of the previous responses. I want to disable the possibility of ticking the box between two same responses (piped from the previous question). If disabling is too tricky, alternatively, I can just change the color of these boxes to grey. (See the attached picture; the boxes I want to alter are in red rectangle.) I have looked into changing the color of a tick box but thius far have only runned into the error ‘Invalid JavaScript! You cannot save until you fix all errors: Unexpected token.’ Anyone can help me out?  

2
H
5 days ago
M
Level 2 ●●
mugheeshayLevel 2 ●●
asked in Survey Platform

Matrix custom validation force response for all but "Other" option

I want to add forced response to a matrix question for all options other than “Other”. I’m able to achieve this through custom validation but applying this to every question is a strenuous task and also increase loading time. Is there a way to use the following code that disables the next button until all but other option is selected. The selected count option won’t work because the respondent may choose the “Other” option and miss the compulsory option.{this.disableNextButton();this.questionclick = function(event,element){if (element.type == 'radio'){var numAnswered= this.getSelectedChoices()if (numAnswered.length >= 3){this.enableNextButton();}else{this.disableNextButton();} 

1
O
QPN Level 5 ●●●●●
5 days ago
P
prashantgoswami
asked in Survey Platform

Can I create Van Westendorp and Conjoint Study in same project?

Hi, Apologies if this has been answered elsewhere, but I was not able to locate it. I want to use the report feature in Qualtrics which presents the VVD Study charts etc. and I also want to see my Conjoint detailed results (like conjoint analysis, simulator etc.). But I am unable to add a VVD study inside my project which is setup as a conjoint study. Is this possible to do? To have both these different “Project Types” in the same survey? Thanks in advance!! 

2
P
5 days ago
P
Paul1888
asked in Survey Platform

Custom Button In Header

I have created a custom button in the header of my survey that specifies “I need assistance completing the survey”When someone presses the button, it should take them to a separate page that informs them that someone will contact them if they enter their email and/or phone number. I don’t know how to make the button do that. Any suggestions would be greatly appreciated.

3
R
Level 2 ●●
5 days ago
S
spurl
asked in Survey Platform

Having Response to One Question Auto-populate the response to another on the same page?

I have three multiple choice questions on one page.1) I Accept Condition A (accept/reject)2) I Accept Condition B (accept/reject)3) Accept all / reject allWhat I want is when someone clicks Accept All on (3), for "Accept" to become automatically selected on (1) and (2) (with the opposite being true when Reject All is selected on (3)). From a UX perspective, it would be helpful if pressing a selection on (3) visibly changed the answers to (1) and (2), e.g. the bubbles next to them becomes selected. Does anyone have any tips on how to do this?

3
R
Level 2 ●●
5 days ago
P
Level 5 ●●●●●
parkie_0007Level 5 ●●●●●
asked in Survey Platform

Google Sheet Help :)

Hi EveryoneHope you’re all well.I have a multiple selection question compiling a google sheet.Some of the multiple selection options have bold formatting.It’s pulling…<strong>Piano</strong>, <strong>Samples</strong>, <strong>Synthesizer</strong>Into the google doc, rather than.Piano, Samples, Synthesizer.Any ideas?Thanks :)

1
A
Level 6 ●●●●●●
6 days ago
J
jbetker
asked in Survey Platform

Code not working once I leave the "Look and Feel" page

Hi there, I am trying to implement a couple solutions to my survey using code within the “header” and “footer” text boxes in the “look and feel” section. When I input the code in there and hit apply and run through the preview within that section everything appears to be working perfectly (the changes were to remove the footer on select pages and to have a back/next button at the top of the page). However, once I leave the “look and feel” section to return back to the survey builder and I hit preview to see these changes, they are no longer working. I return back to the “look and feel” section only to find that the code is gone and hasn’t been saved or applied. I hit apply and save every time I make a change but it doesn’t seem to be working. What am I missing? Any help would be greatly appreciated - thank you!! Jay

5
kgillis
Level 3 ●●●
6 days ago
E
echidnadsn
asked in Survey Platform

Clearing the Survey Started Status

Good afternoon, i’m hoping that someone here has something that may be able to help me. For most of our surveys we use a personal link, but do not send out with Qualtrics, rather I send the links to the appropriate account managers for them to reach out directly, then throughout the course of the survey period, I track progress and update the team by downloading the Distributions report and updating the tracking file.  My issue lies in the fact that several of the account managers will ‘test’ the links first and make sure they are correct. (ie: They will click the link.) This then triggers the Distributions to say that the survey has started. This of course throws off the tracking because in the distribution its status is Survey Started because the link has been engaged. I thought that maybe if i deleted the in progress responses that are just the clicked links it would update the distribution to go back to Email Not Sent, but it still has it as Survey Started. Is there any way to comp

1
kgillis
Level 3 ●●●
6 days ago
C
Level 1 ●
ChipperLevel 1 ●
asked in Survey Platform

Clear specific carousel question if user selects back chevron

If a respondent uses the “<” chevron to navigate to  / revisit a previously answered question, is it possible with Java or CSS to clear their response to that question (so that they may re-answer it)?I haven’t been successful so far . . .

4
C
Level 1 ●
6 days ago
C
Level 1 ●
ChipperLevel 1 ●
asked in Survey Platform

New layout view -- accordian does not auto-close after response

Does anyone know how to auto-close matrix, accordian-style questions in the new layout view? (There doesn’t seem to be a th[id] element.)Thanks for any ideas!

2
C
Level 1 ●
6 days ago

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