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Discuss Survey Platform solutions, best practices, & more.

  • 5,486 Topics
  • 13,168 Replies
5486 Topics
K
QPN Level 1 ●
kghoshQPN Level 1 ●
asked in Survey Platform
Header text translation

Can I add translated text for Header? I don’t see that under the ‘Translation’ option? 

902
K
QPN Level 1 ●
11 months ago
M
MohammadMohsen
asked in Survey Platform
Right to left alignment

Dear allI have a problem in making my survey in Persian. I know we can use the translation in Qualtrics, but I wonder whether there’s a possibility to customize the language into Persian (Farsi) before creation of a survey. Or Quadratics just allows us to translate the survey. The problem is that the translation (from English to Farsi) is not accurate.Although I do not have any problem with the question itself, I have got the issue on the responses since in Persian language the writing is from right to left; but here in Quadratics just left to right has defined even when we use the reverse option, it is only work in English not in different language.  For me, it is very important to reverse the structure from 1 to 5 for instance from right to left.Does anyone has the same problem or haven’t you got any idea about this issue?Thanks in advance

2232
M
11 months ago
K
QPN Level 1 ●
kghoshQPN Level 1 ●
asked in Survey Platform
Header

Hi,I am using following Custom CSS to change my header font-type but it seems it is not working as expected. May I request your advise. Thank you. .Skin .Header {   font-family:Calibri!important;color:#000000!important;font-size:18px!important;  }

312
K
QPN Level 1 ●
11 months ago
K
QPN Level 2 ●●
karen_split-pinQPN Level 2 ●●
asked in Survey Platform
Comment topic syntax for "None"

Hi there We have a large number of open comments where people have written “None”.  Is there any syntax we can use to easily categorise these, because we don’t want it to include comments where “none” has been used as part of the sentence.  

180
K
QPN Level 2 ●●
11 months ago
I
Level 1 ●
IsoForLevel 1 ●
asked in Survey Platform
Change spelling of survey with survey logic

Hi,  I currently have a survey planned, as part of the demographics candidates can pick US as well as other demographics, Is there a way within the survey logic if the candidates pick US, the rest of the survey’s spellings and questions be coded to match US spelling but only if they pick this?

291
O
QPN Level 5 ●●●●●
11 months ago
T
TitanODD
asked in Survey Platform
Copy of Responses for Review before Submission

Is there a way to allow respondents to download a copy of their responses to review prior to submitting?

1653
A
Level 7 ●●●●●●●
11 months ago
HenrikeS
Level 2 ●●
HenrikeSLevel 2 ●●
asked in Survey Platform
Confirmatory factor analysis

Hi everyone!In my current project I would like to conduct a confirmatory factor analysis.Does anyone know if this function is included in Qualtrics?:) h.

2755
A
Level 7 ●●●●●●●
11 months ago
L
LarryH
asked in Survey Platform
Randomizer and branching

Hi.I have 7 blocks of questions. A randomizer selects 1 block--call it Report--and presents it to the respondent. I set embedded data with a variable Report equal to 1. I ask if the respondent is willing to complete another block of questions If no, I branch to the end of the survey If yes, a randomizer selects one of 7 branches Assume it selects the last of the 7 branches in the randomizer that goes to the block the respondent has already completed, so it does not present that block again (i.e., Report=1) Will the randomizer select another block or will the flow exit the randomizer without presenting a second block? Here is a pic of the end of the randomizer:  

692
F
11 months ago
S
SSandlin
asked in Survey Platform
Individualized Links Embedded in a Survey

Hello! I am creating a survey and in one block of the survey I need to include a link that will take participants to another website where they will complete a questionnaire. However, in order to retrieve the data later, each participant needs an individualized link so that it can be located within the system. How do I make it so that each participant is randomly assigned a link, is not able to view other links, and no links are repeated?

4735
MatthewM
Level 6 ●●●●●●
11 months ago
A
Level 1 ●
anna.hoffmannLevel 1 ●
asked in Survey Platform
How do I group respondents into categories in my specific case?

I have multiple Likert Matrix Table questions that each have 5 different answer options and multiple statements. I want to classify each respondent into one of two categories (“complaints” and “no complaints”) based on their answers to these questions so that I can later see the percentage of respondents that have been classified into the “complaints” category for each question (not each statement!). I want to classify a respondent into the “complaints” category if they choose any of three answer options for these questions on at least one statement within each matrix table question and classify them into the “no complaints” category if they do not choose any of these three answer options on any of the statements in the question. I want to do that for each of my matrix table questions so that for each question, respondents are grouped into one category. I have no clue how do to that, could someone help me out?

2667
O
QPN Level 5 ●●●●●
11 months ago
L
Lidewij
asked in Survey Platform
Hotspot question selects answers that are not clicked

Hi!I created a survey with several hotspot questions showing a webshop with clothes. There is one region per piece of clothing in a grid like pattern, so that respondents can select what to add to their cart. However, when testing the survey I noticed that whenever you would click on a region that was below another one, the regions above it also get selected, even though they weren't clicked on. This would really mess with my data. Does anyone know how to fix this? 

300
L
11 months ago
A
Ash2311
asked in Survey Platform
Exported Qualtrics Excel File Query

I recently exported the Excel file of a survey from Qualtrics. The first question asks respondents to choose their occupation.On the exported Excel file, there are blank responses for this question. I was wondering if this is people who accessed the survey but did not start the survey? There are no further responses associated with these blank responses.Thanks for your help with my query.

241
vgayraud
QPN Level 5 ●●●●●
11 months ago
G
GiniH
asked in Survey Platform
Screening out respondents based on location

I am having a problem with bots and false respondents based in different countries. Is there a way to only accept people with UK IP addresses into the study?

4203
Y
11 months ago
KBrady
Level 2 ●●
KBradyLevel 2 ●●
asked in Survey Platform
Moving data from one field to another without overriding data

Has anyone successfully moved open text data from one filed to another without overriding original data.  In other words, I want to only populate data from one field to another if there is not already data there.

432
KBrady
Level 2 ●●
11 months ago
Z
ziyuez
asked in Survey Platform
Using word cloud visualization function with multiple choice text question

Hi, I can’t figure out how to do word cloud visualization on multiple choice text questions - is this feature supported by Qualtrics?

2095
Shashi
Level 8 ●●●●●●●●
11 months ago
C
Claire_H
asked in Survey Platform
How to record how many times a participant has replayed a mp4 video?

Hi! I've searched for custom code to get the information from replay video and I couldn't find an exact answer. (I've tried both of these:https://community.qualtrics.com/XMcommunity/discussion/2832/how-to-record-how-many-times-a-participant-has-replayed-a-video https://stackoverflow.com/questions/48492796/javascript-to-track-how-many-times-an-audio-video-file-is-played-in-qualtrics)I've embedded a mp4 video in my survey and I want to check how many times the participant has clicked play on the video. Is there a way to record how many times they hit play?Thank you!

2214
J
Level 1 ●
11 months ago
A
Level 1 ●
anna.hoffmannLevel 1 ●
asked in Survey Platform
One of my answer options is missing in the results section

I have a questionnaire consisting of several Likert Matrix tables, each containing five different answer options. However, in the results section, only four of these answer options are displayed. It seems that the responses for that option are merged together with the responses to one of the other answer options that does get displayed in the results section as this one has an unusually high amount of responses. I attached two screenshots that hopefully make my issue clearer. Thanks in advance.

861
A
Level 1 ●
11 months ago
L
lerasga
asked in Survey Platform
Display logic in Matrix question move the question to next page

Hi,Adding display logic in Matrix question move the matrix question to the next page.Is there an In Page option to have it on the same page?ThanksLeo

603
ArunDubey
QPN Level 8 ●●●●●●●●
11 months ago
S
stefandekker
asked in Survey Platform
Loop & Merge in results or reports page

Hi,I am looking for a way to easily visualize the loop & merge questions in a results page or a report. I created a loop & merge survey with 26 options to select. Each option has 5 follow-up questions (text-entry) with the loop & merge. So in total, there are 130 questions.I am struggling to visualize the results in an nice way. Preferably I like to have for each option 1 report. However, I'm also ok with a page brake after each option. Is there an easy way to set up a report in this way (and not by selecting 130 questions individual)?Thanks! Stefan

810
S
11 months ago
J
Level 3 ●●●
JosangLevel 3 ●●●
asked in Survey Platform
Include a embedded variable in a email

Hi, I am sending a Thank you email with a message that includes a embedded data created from one survey response.  Something like this: Dear ${m://FirstName} ${m://LastName}, Thank you for responding the survey. Your ID number is ${e://Field/ID}. The name and last name are shown, but the ID number is blank. Can anyone know how to show it?  Thank you!

441
Shashi
Level 8 ●●●●●●●●
11 months ago
R
rsie
asked in Survey Platform
Send email with responses in list or excel form

Dear communityI’m using qualtrics for students to fill in a survey 2x, once at the beginning (A) and once at the end of the semester (B).I am able to automate the sending of an email with their responses after the survey is completed.Thus after (A) they will receive their responses, and after (B) they will receive their responses.To facilitate a reflection exercise I would like the responses to be in a table form. I.e. question in column 1, response in column 2. That way it’s easier to compare (A) and (B). Unfortunately the emails generated only provide text/sentence responses, and I’m not able to configure how to provide the responses in a table or excel.Would anyone be able to help me out on this? Thanks a lot!  

632
R
11 months ago
S
sfreedman
asked in Survey Platform
Distribution

How best start creating contact list for a survey distribution? Any hint/help would be appreciated.

172
Y
11 months ago
J
Level 3 ●●●
JosangLevel 3 ●●●
asked in Survey Platform
How to include a embedded variable in a email

Hi, I am sending a Thank you email with a message that includes a embedded data created from one survey response.  Something like this: Dear ${m://FirstName} ${m://LastName}, Thank you for responding the survey. Your ID number is ${e://Field/ID}. The name and last name are shown, but the ID number is blank. Can anyone know how to show it?  Thank you!

1312
S
Level 6 ●●●●●●
11 months ago
D
DAbdouh
asked in Survey Platform
Personlized link reciepient can't access survey

Hello, I have published a survey and then created personalized links. When a respondent opens the link, a message says, “Unfortunatly, you are not authorized to access this survey.". The anonymous link works and records responses. Any tips to make the personalized link work?

1861
S
Level 6 ●●●●●●
11 months ago
R
Level 2 ●●
RyanBrickmanLevel 2 ●●
asked in Survey Platform
Help - All my surveys appear missing!!!

I have not made any changes, when I go into Data & Analysis to look at my survey responses it says "Your responses are being re-indexed for speedier viewing and will appear shortly." I have been waiting for 20 minutes. What is more concerning is that in the upper right corner of the screen it says Recorded Responses 0/136 and Last Recorded Collected: Never - Inactive.I hope I did not lose all the survey responses, please help!

12378
Y
11 months ago

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