Website & App Insights

I have an infobar that should only display when a user views my site on a browser other than Chrome. I have a condition on the intercept saying "browser" "is not" "chrome" "all versions". However, the infobar displays when I open my site in Chrome. Can anyone advise?

I have 3 questions in the intercept and I only want to show the close button in the ending page. How could I do that?

Hi everyone! I know there is standard logic to displace a pop-up based on whether a survey was taken in the past, but is there a work-around to actually base it on a specific answer that this person gave to a past survey? Thank you!

Hello, I have built a slider creative with a feedback button. I have enabled the option of Slider has Visible Control but still when I click anywhere vertically outside the feedback button within the same width of feedback button, the slider is coming out. Is this the normal behaviour? Anyways to avoid this? Thanks regards

Currently, I have an Intercept project that sets an embedded data field, but it's actually the same data as my ExternalDataReference when I upload a list to use e-mail distributions. I went on to check if it was possible to change the embedded data field name to "ExternalDataReference" at the Intercept and include it in the Survey Flow, but I get the message "Reserved Embedded Data fields cannot have custom values". Does anyone know how to set "ExternalDataReference" in this scenario?

I need to trigger an intercept when a Google Analytics event occurs. We have GA events set up from data layer pushes. Can this be done?

I have an html variable on the page that I am using as embedded data in the site intercept. I have verified in the site intercept display logic that the html id works properly.That value needs to be passed along into the survey as embedded data in the survey flow. There are instances where this embedded data gets routed to customer service and they need that value to properly assign the issue.Any help is appreciated.Thanks.

I have an image in my saas product that I would like to trigger a survey from when clicked. I want to pass contact attributes with the completed survey, so I am thinking the best way is an Intercept (but please correct me if there is a better way). Has anyone done this before? Looking for the best way to do this, any advice is appreciated. Thanks, Mike.

Hello all! We have a page on a domain that is serving the intercept creative less frequently than would be ideal. We would like to set an intercept display rate that is higher than the intercept display rate set on the rest of the domain. I've tried creating a new action set and specifying a display rate that is higher than 100% (in other words, to sample at a higher rate than the other pages in the domain), but the system will not allow me to do that.Are there any ideas on how to set an intercept display rate on an individual page (or subdomain) within a larger domain?Thanks,Adam

We're having issues getting DTM to fire on Qualtrics Surveys (so not website intercepts, but the Vanity URL that sits over qualtrics.com). We had it in staging working fine (put the code in the "Header" and "Footer" in the "Look & Feel" panel), but for some reason it's not working in production. Has anyone experienced this, or has this working on their site with either DTM or any other tag mangement tool? Thanks!

So I've created a new Survey, then when setting up the creative and the intercept I chose a Responsive Dialog Creative, then set the Intercept to use this specific Creative and the new Survey. I want the survey to appear in the creative but once published it still presents the creative with the two buttons to take the survey or decline. I've followed all the instructions on the support site but still no luck.Is there anything else required other than checking the checkbox to "Display survey directly in the dialogue" on the Creative Size and Style section?Just not clear what I've one incorrectly here.

Hello, when creating a Creative, I can specify the size of the creative. Is there a way of using a dynamic size that would be a % of the screen size? The _use case_ here is where you push a creative and the website could be consumed in a laptop monitor, external monitor or even a table. All these will have different screen sizes/resolutions, especially if you consider rotation for the assets that support it (e.g. tablets). Fixed-size creatives will make the creative oversizes in some cases, Have you come across this challenge and how have you handled it? thank you

Is there a way to get rid of the lines and the empty space on the top in this side by side question? Thank you!

I have created a slider creative for my survey to be displayed on the right side of my website. While testing the preview and even while testing the intercept, the slider is not appearing on the right side (top, center, bottom). However its appearing in the left and top of the page. Need to know how to fix this issue. i have not added any display logic. The slider should appear as soon as the page loads.![](<a data-flickr-embed="true" href="https://www.flickr.com/photos/186368522@N05/49524529881/in/dateposted-friend/" title="Slider Option 4"><img src="https://live.staticflickr.com/65535/49524529881_a8ee5d50ed_k.jpg" width="1845" height="904" alt="Slider Option 4"></a><script async src="//embedr.flickr.com/assets/client-code.js" charset="utf-8"></script> "")

Whenever i put a display logic - Browsing Session-Time Spent on the website- for my intercept, the test always fails. If i remove the display logic, the test passes. Any idea whys its happening?

I am wondering if there is a quick, easy way (without JS) to make the response summary pdf looks prettier/tidier.Also, what I can get ride of the numbers in front of each questions (I don't want the questions to be number)? For some reason, it started with QID and then #1 (see attachment for example.)Thank you!

Is there a way to create a timing question and modify the options while importing a questionnaire in txt format? I looked through this link: https://www.qualtrics.com/support/survey-platform/survey-module/survey-tools/import-and-export-surveys/However, the procedure to create and modify timing questions is not shown. Any help will be appreciated. Thanks in advance.

Can we drop a persistent cookie when a creative is shown? I've tried adding a cookie through an action set event but it appears be a session cookie, not a persistent cookie.Here's my first scenario. Action Set 1 is using logic to show based on Time Spent on Site of 2 minutes. It seems Time Spent logic only shows the creative on the "Next Page" after the time has been met.However, a common use case is that someone comes into a specific set of pages, lingers on the page for over 2 minutes, and then leaves the site. Thus never hitting the "Next Page".So, I've tried to include a second action set that fires on one of the said pages (ex. site.com/page4). This second action set points to a secondary creative that is set to be shown after 2 minutes.Here's the problem with my current solution. If someone goes to site.com/page4, the persistent prevent repeated display QSI SI cookie is set immediately (

Hi everybody, we are new users of the site intercept module. It works very well, but we have one issue, where we do not find a solution. We have an intercept on our main domain, which we want to use as trigger for an intercept on our subdomain. Will mean, if the intercept was shown to the user and he visits a special URL on our subdomain, the other intercept should be shown. I guess we have to work with cookies at this point. Does anybody of you had the same issue before and has some hints for me? Thanks in advance Martin

I'm planning to distribute survey through an slider intercept in my website. I would like to send a Email after completing the survey. I have created a Trigger and piped the email address of the survey taker from a Form Question that i have created in the survey. Also i would like to add the email to a contact list that i have created in the library using this steps - https://www.qualtrics.com/support/survey-platform/survey-module/survey-tools/contact-list-triggers/ I'm doing the testing now but nothing is working. I'm not getting any end of email triggers nor any email address getting added to my contact list. Can anyone tell me what i'm doing wrong here.( BTW my intercept in not published and deployed yet)

Hello, Can you please help on how to use custom font on a Site Intercept Pop-Over Creative and Feedback Button Creatives? Thanks WitH Regards GAurav

Our product app/ website uses the concept of multi-tenancy. Different customers use this same product accessing it thought this same URL. Depend on customers different features may be enabled disabled etc. we would like to create a creative / survey that is this same for multiple customers. Is there a way to identify responses by the customer? So we know from which customers most of the feedback coming thought We can not identify customers by geolocation as they are globally distributed

Two separate domains: * A.com * B.com If you land on A.com, you should get a survey. The "Prevent Repeated Display" cookie is checked, with "A.com" as the domain where you want to place the cookie. If you land on B.com, you should get a survey, UNLESS you have completed the survey on A.com. Can anybody tell me if/how I can do this? Thanks in advance!

Hi Everyone, One of our clients has asked for a feature of a close button in Slider Feedback Button creative type. We have a checkbox option of 'Add an icon to dismiss the feedback button' which gives the close button on the survey but when the customer clicks on the close button, the feedback button also disappears from the screen. So basically, our client wants that when a customer clicks on the close button, the survey should get closed but the feedback survey button should still appear on the screen. Any help would be appreciated! Thanks in advance.

This is for both the feedback tab (passive) and pop-up