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I just updated the text in my email distribution. However, when I send myself the preview email, its still sending the wrong text. Any ideas as to why this may be the case?
I've set a default 'From Address' for all of our institution's surveys for all users. This default 'From Address' goes to an inbox that our department uses only for a shared team calendar, and the 'From Address' can be changed to whatever our users decide. Every once in a while, we have issues with surveys not being sent, and after digging into it, I'm typically advised to get an IP address range whitelisted. So, after an email to our IT staff, it's done and problem solved, but does anyone have any insight as to why this step is needed, and better yet, is there a prescribed schedule to have this done? Once a year? Every other Month? Should I ask for my IT team to check on this prior to every large survey project? Is the 'From Address' and the IP address range connected - does the change in 'From Address' trigger the need for the IP address range to be whitelisted?
Hey all - I'm looking to create a rank and sort question, but want all of my scale points to live on the same line, rather than how it defaults (below). ! Any idea of how to achieve this? Thanks!
I am working on a report now which includes questions employing the Hot Spot question type and am stymied on the best way to visually and intuitively display the data in the report. Unlike the Heat Map question, there is no integration of the graphic image into the output, and I am not sure what the best practices are for this question type reporting. What have you all done with the data generated from this question type to show the results in a report? Can someone please share an example of how they have presented this?
I am being informed by our IT guys that the zone code from Qualtrics (site intercept) is taking 2 seconds to load on our China website. We have placed the code at the very end of the page load. But 2 seconds is quote a lot. Any one have experience with Qualtrics Site intercepts in China? or have any idea/direction for how to optimize the page load/ load time for qualtrics code? Would be HIGHLY appreicated. Thanks!
I'm building a side-by-side question with a drop-down list question on the left and open ended text on the right. I can't seem to get the option for setting up a display logic for the drop-down list items. In fact, I have trouble reliably getting options for the items in general - sometimes I can only get the Rich Content Editor choice, sometimes the Exclude From Analysis choice, but never the full menu one usually gets when selecting a response option. The instability coupled with the fact that item display logic can be applied to matrix drop-down lists hints at a bug - anyone know what's up? ! or !
Hi! I have a SI which has 15% sample rate. But for my german speaking visitors, I'd like to have 30% sample rate. I know Qualtrics captures browser language via Q_language. Does that mean my only option is to copy the SI and make a different sample rate but where this as additionally requirement that Q_language is = DE and the original one goes != DE? And does Q_language actually gets captured upon the refresh of the page or when the feedback/response is given? This above solution would require that the Qualtrics code already nows the Q_language to then decide if it should show by the 15% or 30% rule. Thanks
Hi All, Does anyone have any experience with coding verbatim responses (what Qualtrics calls Topics in Text Analysis/TextiQ) and then exporting these topics. It seems to export all the topics for each individual respondent into one field (or one cell in Excel). To actually make analysis easier, what you really need is a separate column for each code (ideally with a 1 or 0 - but even just the text in separate columns would help). For example, if I have 3 Topics: Safety Technology Benefits Environmental Benefits If these are all coded for a response by one respondent, what you get is: Safety, Technology Benefits, Environmental Benefits in one cell in Excel. You can use the Text to Columns function in Excel, which will separate these into separate columns... but the problem is if you have another respondent whose response was coded to: Safety, Environmental Benefits Then you will have a column which has Safety for each respondent, but the next column will have Technology Benefits for the
Hello, I would love to get some ideas on how to use Qualtrics to build a survey where the respondents answers are scored in the background without the respondent knowing about it. Kind of like a personality test or a survey to group people in bands depending on how their cumulative score was at the the end of the survey. I want some questions to be scored and some question to be not scored. Many thanks
When I upload my participant list, it is pulling in metadata fields that aren't in my import file. How do I get it to only have the fields that are in my file?
In my hierarchy, I'm trying to find the "Expected Count" box, but I can't seem to find it anywhere. How do I get that to show up?
I'm running a regression in Stats iQ and I don't understand my diagnostic plots. What do the residual and Q-Q plots show?
I used the text tool to create a whole bunch of text topics, but now I am having difficulty getting these topics into my dashboard. Is there any way to get them into a widget?
My CX survey has a matrix table question that asks clients to rate a couple of different factors on a 5-point Likert scale. I'd like to have the top/bottom box values for each of these statements displayed together in one widget on my dashboard. What's the best way to do this?
How do you change the buttons in the 360 interface to another language?
I'm trying to pass information from Adobe Analytics into my intercept as Embedded Data, but none of my Adobe fields seem to be coming through. I've included the Embedded Data on Site Intercept and on my survey. Is there a step that I'm missing?
I have an "Other" option where I allow text entry, but when I tried to map my test responses over to Vocalize, I wasn't able to find a way to select the text entry box in the data mapping. Is there any way to get that data into my dashboard?
I want to create an intercept that will start as a popover with an option to take immediately or wait until done. If they choose to wait, I would like it to make a slider intercept on the side of the page which waits for them to take the survey at their convenience.
Is there a way to trigger a notification within Quotas? For instance, I want an email sent notifying the client when 150 people register at each location, but still leave the survey open. I'm not familiar with Web Services, and not sure this would solve the issue.
What are your best practices for fielding multi-market/multi-language surveys in Qualtrics? When you have different quota limits and localization of some questions for each country, do you find it easier to program the countries as separate links? Or keep them all in the same link and make adjustments there?
I tried setting passwords using the CSV upload, but it didn't work. I sent myself a test email and the password that was included in the email is not what I put in the CSV file. How do we make sure the password is set for each participant?
Is there an admin report that can show all the individuals and their gaps between their self scores and their peer ratings?
I would like to allow users to opt-out of both Qualtrics and Salesforce when they take my survey. How can I make sure that they are opted out of both and don't receive future surveys?
If there are too few responses from direct reports, we want to combine their scores and comments to protect anonymity. How do we do this?
I have a participant who isn't participating in the assessment anymore. I don't want to remove her from the assessment because she still needs to evaluate others in the assessment. How else can I prevent her from receiving any more subject reminders?
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